> ## Documentation Index
> Fetch the complete documentation index at: https://watermelon.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversation topics

> Conversation topics help you understand what your customers are talking about when they interact with your AI Agent. By tracking topics over time, you can quickly see which themes are most common.

<Note>
  For this feature you need 'Automate tags'. Find more information in [this article](/help-center/contact-management/automatically-add-tags).
</Note>

## **Conversation topics**

Conversation topics give you a clear overview of the main themes that appear in your conversations during a selected time period. Each conversation can be linked to one or more **topics**, shown in the Inbox as **Tags**. These tags can be:

* **Automatically added** by your AI Agent using **Automatically add tags** during the conversation
* **Manually added** or adjusted by a human agent during or after the conversation

Examples of topics are: order status, product advise or quote request.

By viewing **Conversation topics** in your **Analytics**, you can quickly see which types of questions come up most often.

### **Conversation topics in Analytics**

You can find **Conversation topics** by navigating to **Analytics** in the left-hand menu and scrolling down the overview. In this view, you’ll see your **tags** (topics based on tags from the AI Agent or human agents) and the **count**, showing how many times each topic appeared in the selected time period.

<Note>
  The date picker at the top of the page influences the data displayed in Analytics, including the conversation topics.
</Note>

<Frame>
  <img src="https://mintcdn.com/watermelon/7sFYUWgjCcSqSjSZ/images/analytics/conversation-topics/conversation-topic.png?fit=max&auto=format&n=7sFYUWgjCcSqSjSZ&q=85&s=23689aa52d3fe47527ec2ec0441526be" alt="Conversation Topic" width="2938" height="1390" data-path="images/analytics/conversation-topics/conversation-topic.png" />
</Frame>