> ## Documentation Index
> Fetch the complete documentation index at: https://watermelon.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Exporting conversations

> Exporting conversations allows you to download all conversations that match your selected filters and date range. The export contains the conversations that fall within these filters.

## How to export conversations

<Steps>
  <Step title="Open Analytics">
    First navigate to **Analytics** in the left-hand menu.

    <Frame>
      <img src="https://mintcdn.com/watermelon/XlF2djIdGyYN6Ope/images/analytics/exporting-statistics/export-conversations-menu.png?fit=max&auto=format&n=XlF2djIdGyYN6Ope&q=85&s=599de0953a13c8d7bcd499f0b2b61b1e" alt="Export Conversations Menu" width="2938" height="1390" data-path="images/analytics/exporting-statistics/export-conversations-menu.png" />
    </Frame>
  </Step>

  <Step title="Choose report and date range">
    At **Report** select the report you want to export: 'All' or one of your custom reports.

    Decide for what date range your want to export chats.

    <Frame>
      <img src="https://mintcdn.com/watermelon/XlF2djIdGyYN6Ope/images/analytics/exporting-statistics/export-conversations-details.png?fit=max&auto=format&n=XlF2djIdGyYN6Ope&q=85&s=4132516249aba4eeacf8937dfae1563b" alt="Export Conversations Details" width="2938" height="1390" data-path="images/analytics/exporting-statistics/export-conversations-details.png" />
    </Frame>
  </Step>

  <Step title="Export">
    Click the option button in the top-right corner and select export. A CSV file will be downloaded.

    <Frame>
      <img src="https://mintcdn.com/watermelon/XlF2djIdGyYN6Ope/images/analytics/exporting-statistics/export-conversations-export.png?fit=max&auto=format&n=XlF2djIdGyYN6Ope&q=85&s=13787dadd66c89223f62be9555e47ef1" alt="Export Conversations Export" width="2938" height="1390" data-path="images/analytics/exporting-statistics/export-conversations-export.png" />
    </Frame>
  </Step>
</Steps>

## What you'll get

You’ll receive a CSV file with all chats from the selected period. Each **row** in the CSV represents **one chat** and contains:

* **Column 1 – Conversation ID:** The unique ID of the chat.
* **Column 2 – Date and time of creation:** When the chat was started.
* **From column 3 onwards:**
  * **Messages:** Each following column is the next message in that chat, so every column represents a new message within the same conversation.
  * **Thumbs up/down**: If a user gave feedback (using thumbs up/down) in the chat widget, this will be shown at the end of a message.

<Note>
  Exports use the **UTC time zone**, which may differ from your local time zone. As a result, the timestamps in the export can differ from the actual local time of the chats shown in your Inbox.
</Note>