> ## Documentation Index
> Fetch the complete documentation index at: https://watermelon.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Roadmap

> If there's a feature you'd like us to prioritize, we'd love to hear from you! We gather all requests to create our roadmap and make sure we're building the right things. Make sure to take a look at our existing features or changelog before submitting a request.

<Check>
  [**Submit a feature request**](/help-center/resources/feature-requests)
</Check>

| **Feature**                                   | **Status**                                                                |
| --------------------------------------------- | ------------------------------------------------------------------------- |
| Filter on channel in Inbox                    | <Icon icon="hourglass" iconType="solid" color="#0559fc" />**In progress** |
| Automatic sync option                         | <Icon icon="hourglass" iconType="solid" color="#0559fc" />**In progress** |
| Improve general UI/UX experience              | <Icon icon="hourglass" iconType="solid" color="#0559fc" />**In progress** |
| Product recommendations                       | <Icon icon="hourglass" iconType="solid" color="#0559fc" />**In progress** |
| Native Shopify app / integration              | <Icon icon="hourglass" iconType="solid" color="#0559fc" />**In progress** |
| Conversation starters in Chat widget          | <Icon icon="hourglass" iconType="solid" color="#0559fc" />**In progress** |
| Phone integration                             | <Icon icon="flag" iconType="solid" color="#cccccc" />**Planned**          |
| Have website page of visitor in context       | <Icon icon="flag" iconType="solid" color="#cccccc" />**Planned**          |
| Actions rework                                | <Icon icon="flag" iconType="solid" color="#cccccc" />**Planned**          |
| Frontend for custom channel creation          | <Icon icon="flag" iconType="solid" color="#cccccc" />**Planned**          |
| Add multiple LLMs (Claude and Gemini)         | <Icon icon="flag" iconType="solid" color="#cccccc" />**Planned**          |
| Duplicate agent                               | <Icon icon="flag" iconType="solid" color="#cccccc" />**Planned**          |
| Instruction creation optimization             | <Icon icon="flag" iconType="solid" color="#cccccc" />**Planned**          |
| WhatsApp message templates                    | <Icon icon="flag" iconType="solid" color="#cccccc" />**Planned**          |
| Feedback element in widget and analytics      | <Icon icon="flag" iconType="solid" color="#cccccc" />**Planned**          |
| Human handover webhook                        | <Icon icon="flag" iconType="solid" color="#cccccc" />**Planned**          |
| Email integration                             | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| See all closed conversations                  | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Add multiple facebook pages                   | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Automatically add tags to conversation        | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| AI model switch                               | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Tag management                                | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Automated custom and default fields           | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| New statistics                                | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| XML Feed connection                           | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Recognize logged in user                      | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Event listeners                               | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Split domain knowledge / instructions         | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Custom channel                                | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Improve partner program                       | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Free plan                                     | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| In-product support                            | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Add custom fields to regognize logged in user | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| Settings for Chat Widget Minimize Button      | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |
| See scraped content from Website Sources      | <Icon icon="circle-check" iconType="solid" color="#00a607" />**Done**     |