Most requested feature

Automatically answer emails with your AI Agent

Email is still one of the biggest sources of repetitive customer questions. Soon, your AI Agent will be able to read, understand and automatically respond to incoming emails.


We’re launching the Email Automation Beta soon and giving early access to companies on the waitlist when it launches within the next two weeks.


What Email Automation does

Turn your inbox into an automated channel

  • Automatically answer incoming emails 🤖

    Your AI Agent reads incoming emails, understands the question and automatically sends a response using your knowledge base.

  • Full visibility in your inbox 📥

    All email conversations remain visible inside the Watermelon inbox. Your team always keeps full control and can take over conversations when needed.

  • Automatic escalation to a human agent ⚡

    If an email requires human input, the AI Agent automatically escalates the conversation to a human agent. Automated emails and newsletters are ignored.

AI Agent automatically answering emailsWatermelon inbox overviewHuman escalation from AI Agent
Email automation workflow

How it works

Email automation in 3 simple steps

1. We generate a unique email address for your AI Agent. 2. Set up email forwarding or manually forward emails to this address. 3. Your AI Agent reads, understands and automatically responds to incoming emails. All conversations remain visible in your Watermelon inbox. Agents can take over emails when needed, and automated emails or newsletters are ignored.

Join the Email Automation Beta

Be among the first companies to test automatic email responses with your AI Agent.