We are Melons
We’re ambitious, committed and focused on results. Our driven team and innovative product helps companies across the world make customer service better, fast and more fun. Melons communicate open and honestly, that’s a key part of what makes us successful. We celebrate our success as a team!
Watermelon founded
Launched beta
Launched official product
Thousands of users across the globe
Our values
Teamwork makes the dream work. Every teammate is a Melon, the symbol of our core values.
Simply focus on results
Setting challenging, ambitious goals as a team brings us further than we’d go alone. We rally and bring the best out of each other when we’re focused on achieving something great. All hands on deck to get where we need to go. We’re consistently delighted with the outcome of collaboration when we keep it simple and are all aligned to working towards a result. Results are rewarded and we celebrate these wins together.
Think and act like an entrepreneur
‘It wouldn’t surprise me if eventually 80% of the Melons that work here now eventually started their own companies.’ We’re a startup that is fueled by people who think like a startup: masters of their own destinies, networkers extraordinaire. Progressive and bold. You’ll find that entrepreneurial spirit in every Melon. Our founders share the sentiment and support new journeys. Did you know two former Melons joined forces in a joint venture, and that many melons have a passion project outside of work? Bas distributes his own champagne brand online; Charlotte is a well-known local illustrator. Room to thrive in our passions gives us energy to do more!
Don’t take yourself too seriously
Where there’s smoke, there’s fire. Sometimes things go haywire - it’s how you approach the situation and ask for feedback from others that leads to learning. Letting the entire office go up in flames isn’t what we’re talking about. Imagine you leave your desk to grab a cup of coffee in the kitchen and you don’t lock your screen because ‘you’ll be back in a minute’. Think twice. You sit down to find a love poem you’ve penned to all your colleagues on Slack. We’re playful in helping each other understand how to do better next time and stay in control.
Listen, and ask questions
Every Melon believes that direct communication gets us further, faster. You know what you’re doing, what’s going well and what can be improved. Again, focusing on a goal aligns our feedback. Show us who you are and we’ll tell you what we think and feel. Oftentimes listening is an even more important skill than doing.
Treat the customer like your best friend
Look in the mirror: who are your friends? After you think about recent memories and a series of bad, almost-too-funny jokes, you’ll probably remember a time where you had each other’s backs. When you were going through it and someone was there to listen. When you did that amazing thing and someone pushed you even further. When you got that thoughtful birthday card. Those are the moments we remember. We believe going above and beyond for each other and our customers makes all the difference in the world. We’re here for you, professionally!
You are in good company:
