AI Chatbot for e-commerce

An e-commerce chatbot is just like a personal shopper for your customers. Showcase sale items, provide guidance about products, and offer the most personal experience possible.

chatbot e-commerce

Why use an AI chatbot for your e-commerce business?

Your digital personal shopper

Offer 24/7 customer service

Build a multichannel strategy

Help prevent abandoned carts

Improve your Return On Ad Spend (ROAS)

Convert more website visitors

Rody Hermkens

“Building the chatbot was so quick - within a week Chatbot Loggi was live. The platform is very easy to use. It’s intuitively designed and also makes it fun to build the chatbot.“

– Rody Hermkens - Head of Marketing, Logistiekconcurrent

Read the success story
chatbot e-commerce

Free advice

Your digital personal shopper

An AI chatbot as a digital personal shopper in e-commerce uses customer interaction data to provide tailored shopping experiences, recommending products based on individual preferences and shopping history for a more efficient and satisfying process.

chatbot e-commerce

Forgetting something?

Help prevent abandoned carts

Customers add an item to their cart, then they never come back. Use a chatbot to offer to answer questions about products - or prompt customers with content from reviews to help convince the customer to complete their purchase.

2500+

chatbots created with Watermelon

3M

conversations per month

different languages used

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Employee of Tourism Veluwe Arnhem Nijmegen
Tourism VAN logo
  • 95% of customer inquiries automated
  • 1.5 hours per day saved in Citystores

Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI chatbots. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.

Employees of MBOwebshop.nl
MBOwebshop.nl logo
  • Reduced customer waiting time from 5 to 2 minutes
  • 35% reduction in operational costs.

MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.

Kiesz director
Kiesz logo
  • 70% of after-hours communication is handled by chatbot Laura.
  • 82% of routine tasks are automated.

Discover how Kiesz revolutionizes dental care with chatbot Laura, enhancing patient care and increasing operational efficiency in their practice. With Laura, their AI chatbot, Kiesz is taking patient satisfaction to new heights.

Independent Waiver Service employees
Independent Waiver Service logo
  • Chatbot Just-in handles 90% of conversations.
  • Independent Waiver Service was live in 2 hours

Discover how Independent Waiver Service BV streamlines their customer interactions and optimize their operational efficiency while both providing personalized and effective service to their clients. With Just-in, their AI chatbot, they now elevate customer satisfaction to new heights.

Qander employee
Qander logo
  • Chatbots Emma & Marleen handle 40% of conversations outside of working hours.
  • Chatbots Emma & Marleen resolve 100% of conversations

Qander and Directa.nl have improved their customer service by implementing Watermelon their AI chatbot, resulting in significant efficiency improvements thanks to the collaboration between Rob, Alejandro, and Mark.

Employees of HUUS
HUUS logo
  • Chatbot Guus of HUUS conducts 3500 conversations per month
  • Chatbot Guus handles 100% of the conversations

In the world of furniture and interior design, HUUS is known for its versatile collections suitable for every home, every budget, and every interior style. The company serves customers in the Netherlands and abroad. HUUS has made a revolutionary step in their customer service with the implementation of Watermelon.

Employees Naron
Logo of Naron
  • AI-chatbot handles 80% of FAQ's
  • 70% of interactions occur outside business hours

Naron, a pioneer in the lingerie industry, has made a revolutionary step in customer service with the introduction of an AI-powered chatbot. Founded in 1996, Naron specializes in larger cup sizes and is now an example of innovation in customer-focused technology, significantly improving both customer experience and operational efficiency.

Founders Green Bubble
Logo of Green Bubble
  • AI chatbot achieves 90% automation
  • 50% availability outside office hours

Green Bubble, a market leader in online plant sales, has transformed their customer service in collaboration with Watermelon by introducing an innovative AI chatbot. A strategic move that has significantly improved customer experience and the company's efficiency.

Employees of PrintAbout
Logo of PrintAbout
  • 24/7 availability for customers
  • 90% of conversations automated

In an impressive collaboration with Watermelon, PrintAbout, the leading Printer Specialist in the Benelux, has revolutionized their customer service with the introduction of Chatbot Printy, resulting in a tremendous boost in efficiency for the team.

Employees of AFAS software
Logo of AFAS software
  • 24/7 availability for customers
  • 90% of conversations automated

AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.

chatbot e-commerce

Conversion optimisation

Convert more website visitors

If you’re an e-commerce business, you want your conversion rate to be as high as possible. A chatbot offers information to your visitors and can answer questions real-time, which can help convince customers to complete their purchase.

chatbot e-commerce

Get more for your money

Improve your Return On Ad Spend (ROAS)

You have a dedicated landing page for your ad, but then your customer leaves after less than a minute. Use a chatbot to increase staying power, identify the website user and improve the value of your advertising outcomes.

Boost Your Productivity with your own GPT-4o chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4o Powered Chatbot Solution. Try it free now.

Book a free demo