AI Chatbot for e-commerce

An e-commerce chatbot is just like a personal shopper for your customers. Showcase sale items, provide guidance about products, and offer the most personal experience possible.

chatbot e-commerce

Why use a chatbot for your e-commerce business?

Your digital personal shopper

Offer 24/7/365 customer service

Build a multichannel strategy

Help prevent abandoned carts

Improve your Return On Ad Spend (ROAS)

Convert more website visitors!

Rody Hermkens

“Building the chatbot was so quick - within a week Chatbot Loggi was live. The platform is very easy to use. It’s intuitively designed and also makes it fun to build the chatbot.“

– Rody Hermkens - Head of Marketing, Logistiekconcurrent

Read the success story
chatbot e-commerce

Free advice

Your digital personal shopper

Did you know that 80% of website visitors would be more inclined to buy a product if they were to have a personalized experience? 49% of visitors buy a product they wouldn’t have initially because it was recommended. Use a chatbot to offer this experience!

chatbot e-commerce

Forgetting something?

Help prevent abandoned carts

Customers add an item to their cart, then they never come back. Use a chatbot to offer to answer questions about products - or prompt customers with content from reviews to help convince the customer to complete their purchase.


chatbots created with Watermelon


conversations per month


different languages used

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Employees of PrintAbout
Logo of PrintAbout
  • 24/7 availability for customers
  • 90% of conversations automated

In an impressive collaboration with Watermelon, PrintAbout, the leading Printer Specialist in the Benelux, has revolutionized their customer service with the introduction of Chatbot Printy, resulting in a tremendous boost in efficiency for the team.

Employees of AFAS software
Logo of AFAS software
  • 24/7 availability for customers
  • 90% of conversations automated

AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.

Marijn from
Logo of
  • 1500 conversations per month with Chatbot Maartje
  • 100% automated conversations

GPT-4 chatbot Maartje has been online for just one month and is a filter for all customers before they reach the human colleagues. Where a 'regular' chatbot answered pre-set questions, Maartje effortlessly gives advice on products that fit the customer's wishes.

Phone-Factory chatbot
Logo of Phone-Factory
  • 500 conversations per month thanks to chatbot Tellie
  • 50% out of office conversations

Chatbot Tellie has been live for about a month, and is already seeing the positive impact. The chatbot is an extension of the business and helps take on work from the customer service team.

Logo of Logistiekconcurrent
Logo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.

chatbot e-commerce

Conversion optimisation

Convert more website visitors

If you’re an e-commerce business, you want your conversion rate to be as high as possible. A chatbot offers information to your visitors and can answer questions real-time, which can help convince customers to complete their purchase.

chatbot e-commerce

Get more for your money

Improve your Return On Ad Spend (ROAS)

You have a dedicated landing page for your ad, but then your customer leaves after less than a minute. Use a chatbot to increase staying power, identify the website user and improve the value of your advertising outcomes.

Boost Your Productivity with your own GPT-4 chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4 Powered Chatbot Solution. Try it free now.

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