WhatsApp integration for customer service with Watermelon
Manage your customer service easily via WhatsApp with Watermelon’s integrations. Unlock all advanced features of your WhatsApp Business account and connect them via the WhatsApp API to automate customer communication effortlessly through our user-friendly interface.
Your customer service via WhatsApp
Improve the customer experience and use automated messages and smart ticketing in official WhatsApp customer service.
How can WhatsApp customer service software improve your company’s customer experience?
With WhatsApp customer service software, you can improve the customer experience by offering fast and efficient support through AI Agents, live chat, and automated WhatsApp messages. Thanks to the WhatsApp Business API, customer interactions run smoothly and efficiently while repetitive tasks are automated.
What benefits does a customer experience software solution with AI Agents and live chat offer for small to mid-sized businesses?
With a customer experience software solution, small to mid-sized businesses can automate their workflow, offload repetitive tasks, and use advanced features such as notifications, automated replies, and WhatsApp messages via the WhatsApp Business API. This increases productivity, improves customer satisfaction, and makes it easier to handle customer questions efficiently.
How can AI Agents and live chat integrated into a customer experience software solution improve your support and satisfaction on WhatsApp?
By integrating AI Agents and live chat into your customer experience software, you can handle customer questions on WhatsApp faster, provide personalized answers, and automate repetitive tasks. This improves responsiveness and increases customer satisfaction.
See how much support our customers automate
From 40% to 98% automation. Faster responses, lower workload, and scalable support.
- 93,000 conversations per year handled
- 98% automatically resolved
MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.
- 40% outside office hours
- 24/7 support for residents
Gennep provides round-the-clock support without increasing workload for internal teams.
- 90% fewer live chats
- 35 hours saved per week
BrandMR reduces support pressure and frees up time for complex cases.
- 80% of inquiries automated
- 1.1M visitors per year
Burgers’ Zoo handles most customer questions automatically, even during peak periods.
- 150 extra conversions per month
- 24/7 availability
Afzetbak increases conversions while delivering continuous support without extra effort.
- 100% automated conversations
- 1,500 per month handled
NKC fully automates support and handles peak demand without added workload.
- 95% of inquiries automated
- 1.5 hours saved per day
Tourism VAN automates most questions and saves time daily across service locations.
Improve accessibility
WhatsApp customer service tool
Make it easy for customers to contact you at any time and be present on the channels they already use. That’s why using WhatsApp Business as a customer service tool is quickly growing in popularity—thanks to direct communication and simple interactions.
NEXT LEVEL SERVICE
A shared inbox for your whole team
Many companies struggle with multiple inboxes that quickly get overwhelmed. With Watermelon, the WhatsApp integrations, and WhatsApp CRM, you manage all your WhatsApp messages from one centralized platform—eliminating the need to switch between tools. Collaboration with colleagues and your AI Agent becomes seamless, while customer communication and updates stay clear and organized.
Save time
Watermelon: the WhatsApp customer service tool
Experience the benefits of WhatsApp for businesses. Customers and live agents can message contacts directly, including photos, videos, and documents to support their message. Customer service via WhatsApp is faster, clearer, and less demanding. With Watermelon’s customer service tool, you can easily integrate WhatsApp into your existing workflows and communication channels.
Integrate Watermelon with external software tools
Easily integrate Watermelon with these tools
Website Widget
Answer customer questions directly from your website and save them time.
The most popular messaging channel in the EU—made easy with Watermelon.
Facebook Messenger
Let your AI Agent handle FB conversations automatically and reduce your response time.
Webhooks
With webhooks, your AI Agent is automatically enriched with information from external apps.
Zapier
Save time and work more efficiently by automating tasks.
View all integrations
Integrate Watermelon with external software tools