Chatbot for customer service

Efficiently answer frequently asked questions, offer 24/7 service for round-the-clock customer engagement, collect valuable feedback and process returns swiftly. All in an automated way with top notch AI.

Illustratie van customer service

Boost your customer service efficiency with AI chatbots.

Reduce team workload and elevate service quality through streamlined operations.


Empower your GPT powered chatbot to autonomously handle frequently asked questions, freeing up your team to tackle more complex issues.

Triage and transfer

Enable your AI chatbot to handle most inquiries, escalating complex cases with detailed background to your team for quick resolution.

Guides and Tips

Create an interactive guide, available 24/7 with information for the products and services that need some explaining or additional guidance.

Feedback & Reviews

Ask your customers for personal feedback and reviews via Facebook, WhatsApp, Instagram or Live chat.

Returns and complaints

Eliminate long wait times by using a chatbot for rapid, straightforward processing of returns and complaints.

Your private butler

Give your customers a personal experience with reservations, location information, and discounts, but also transportation, room service and wake up calls.

Koen Gebbink

“We’re using a chatbot to keep up as an organisation with the digitalisation of customer service, but still remaining personal and consultative. That’s exactly what we want.“

– Koen Gebbink – Digital marketing specialist, BKR

Jasper Boot

“Our AFAS Software chatbots deliver rapid, top-quality support, ensuring customers get instant assistance and thorough answers, markedly enhancing their service experience.“

– Jasper Boot – Online Marketeer, AFAS Software


Watermelon users


Conversations per month


Chatbots created

Languages used

Reviews from our customers

Watermelon is rated on average 4.5 out of 5 stars among 70 reviews.

How can Watermelon improve your customer service and customer journey?

Lightning fast development

Embrace the power of GPT-4o-driven chatbots for a revolutionary shift in your strategy. These intelligent, brand-aligned chatbots can be rapidly deployed across multiple channels, dramatically increasing customer engagement and brand visibility. This approach offers a significant advantage, as it requires no coding.

Software integrations

Offer exceptional customer service by integrating your chatbot with the tools you’re already using. Leverage our webhook integration, our native integrations or automate tasks with Zapier.

Be where your customers are

Publish your chatbot on your customers’ favourite channels with our easy one-click integrations. Improve customer satisfaction since it’s easier to reach you and your chatbot is quick to respond.

Super quick response time

Add multiple users to your Watermelon account and make your response time as low as possible. Collaborate seamlessly with your chatbot with smart handovers to available human agents.

Collect real-time data

The chatbot collects real-time customer data 24/7, providing valuable insights for refining customer service strategies. This data can be crucial in customizing Customer Service efforts, leading to more personalized and effective customer interactions.

Reduce workload drastically

Slash your ticket volume, our advanced AI tech delivers safe and accurate answers, resolving customer questions in a snap. Say goodbye to the overload and let the AI chatbot handle it like a champ.

Frequently Asked Questions

Don’t see what you’re looking for? Shoot us a message!

Why should we use Watermelon?

Watermelon stands out with GPT-4o driven chatbots that fully integrate with customer service systems. These AI bots are quick to implement, seamlessly work with channels like WhatsApp, Facebook, and Instagram, and offer a personalized customer service experience. This significantly increases efficiency and customer satisfaction.

Does Watermelon use artificial intelligence?

Watermelon utilizes advanced GPT-4o technology, an AI system developed by OpenAI. This enables highly personalized and efficient customer service, interpreting and handling customer inquiries with a sophisticated understanding of their intent.

Do you offer help implementing the Watermelon platform?

We strive to provide your customers with the best possible experience. You're not alone in this; our Customer Success Managers will guide you through successfully implementing Watermelon with a hands-on onboarding process

Boost Your Productivity with your own GPT-4o chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4o Powered Chatbot Solution. Try it free now.

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