Chatbot for sales
Offer 24/7 sales support, provide recommendations and process transactions in a chat.
Use chatbots in sales
From leads to loyal customers
Automate your lead qualification by asking the right questions. Determine how hot your lead is, and provide them with content that suits their temperature. When the lead is warm enough, you can choose to have the chatbot transfer the conversation to an available <a href='/use-cases/sales/'>sales</a> agent.
Demos, bookings and reservations
Your chatbot can schedule demos and make reservations with answers to a few simple questions. Connect the chatbot to your calendar and automate the process from beginning to end.
Use chatbots to give your leads an extra nudge. By combining emails and chat messages you can create a personalized buyer journey.
Save your <a href='/integrations/website-widget/'>website</a> visitor time by creating an intelligent and automated product finder. Connect your chatbot with your product system and stimulate sales by providing a useful tool.
Use chatbots to suggest the right products to the right customers in an on-brand and friendly way. Connect your CRM system and give recommendations based on previous purchases and preferences.
Transactions and purchases
Make transactions and purchases a key part of a chat conversation with our mollie payment integration. Help your customer complete a sale without leaving the conversation.
“One useful benefit of a chatbot versus a human customer service agent is that you can keep track of which website visitors are doing what activities.“
“It was eventually quite clear that the chatbot wasn’t taking over jobs, but rather that jobs are changing for the better. It was nice to see this transition happen.“
Conversations per month
How can Watermelon improve your lead to customer rate?
Lightning fast development
Watermelon’s drag and drop system makes it easy to build on-brand chatbot conversations super quickly. Use your conversational design skills without needing to code and publish the chatbot to your customers’ favourite channels with the click of a button.
Offer exceptional customer service by integrating your chatbot with the tools you’re already using. Leverage our webhook integration, our native integrations or automate tasks with Zapier.
24/7 Sales support
Even when the rest of your team is enjoying their well deserved night’s sleep, your chatbot will continue its work, undisturbed.That’s why your chatbot is a complete sales colleague who doesn’t need sleep, and rightfully so!
Be where your leads are
Publish your chatbot on your leads favourite channels with our easy one-click integrations. Improve customer satisfaction since it’s easier to reach you and your chatbot is quick to respond.
Your chatbot is the first line of contact, and as such gathers information about the customer during the conversation. If it can’t answer a question, it transfers the conversation and the information collected to the correct employee, all in one clear, easy-to-use platform.
Collect real-time data
Your chatbot collects customer data in real-time that can be passed to your CRM system. Follow the real-time conversation or let the chatbot transfer the chat and customer details to the right employee, 24/7.
Frequently Asked Questions
Don’t see what you’re looking for? Shoot us a message!
Why should we use Watermelon?
Good question. Watermelon is a specialist in the building and management of chatbots. Alternatives are more general tools that typically allow you to automate only a fraction of your customer service messages. When a chatbot is too generic, it often has a negative impact on the customer experience. With Watermelon, we guarantee your chatbot does exactly what your customers need it to do.
Does Watermelon use artificial intelligence?
Yes. We have developed our own artificial intelligence that is tailored to the platform. That means all the knowledge that’s added is enriched by AI to successfully interpret the intent of the customer’s question.
Do you offer help implementing the Watermelon platform?
Of course! Our Customer Onboarding Specialist will support you in building and implementing your chatbot, aligning to best practices and providing feedback on your chatbot before it goes live.
20+ use cases for your chatbot
See our other successful use cases
See how companies in a variety of industries are using Watermelon and make the most of your chatbot.
Marketing & lead generation
Generate leads, nurture your potential customers and improve your conversion rate with an AI-powered chatbot.
Answer frequently asked questions, offer 24/7 service, collect feedback, and assist with order status questions or returns. All in an automated way.
HR & Communication
Use an innovative approach to finding and recruiting candidates, improving your onboarding process and increasing employee satisfaction.