Chatbot for marketing & lead generation
Generate leads, nurture your potential customers and increase your conversion rate with a highly intelligent chatbot.
Use chatbots in marketing & lead generation
It’s like a marketing professional who’s online 24/7
Lead generation and qualification
Replace your old lead generation forms with a chatbot that massively boosts your conversion rate. Automate your lead qualification process by asking smart questions.
Make the event registration process easier, increase the volume of participants, and inform your attendees and leads of updates or news about the upcoming event.
Product launch campaign
Launch new products or features in an unforgettable way. Let chatbots ask for feedback in a conversation about the latest release.
Campaign landing page
Maximize the impact of your campaigns with a chatbot on your landing page. You can increase your conversion rate up to 3X by using a super effective personalized chatbot.
Research and surveys
Improve your response rate for surveys or for research projects by allowing a chatbot to ask questions in an interactive conversation.
Use chatbots to share content like whitepapers, videos, images or other forms of content in a personal way.
“One useful benefit of a chatbot versus a human customer service agent is that you can keep track of which website visitors are doing what activities.“
“It was eventually quite clear that the chatbot wasn’t taking over jobs, but rather that jobs are changing for the better. It was nice to see this transition happen.“
Conversations per month
How can Watermelon improve your customer service and customer journey?
Lightning fast development
Watermelon's drag and drop system makes it easy to build on-brand chatbot conversations super quickly. Use your conversational design skills without needing to code and publish the chatbot to your customers’ favourite channels with the click of a button.
Offer exceptional customer service by integrating your chatbot with the tools you’re already using. Leverage our webhook integration, our native integrations or automate tasks with Zapier.
Be where your customers are
Publish your chatbot on your customers’ favourite channels with our easy one-click integrations. Improve customer satisfaction since it’s easier to reach you and your chatbot is quick to respond.
Super quick response time
Add multiple users to your Watermelon account and make your response time as low as possible. Collaborate seamlessly with your chatbot with smart handovers to human agents.
Collect real-time data
Your chatbot collects customer data in real-time that can be passed to your CRM system. Follow the real-time conversation or let the chatbot transfer the chat and customer details to the right employee, 24/7.
Your chatbot is the first line of contact, and as such gathers information about the customer during the conversation. If it can’t answer a question, it transfers the conversation and the information collected to the correct employee, all in one clear, easy-to-use platform.
Frequently Asked Questions
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Why should we use Watermelon?
Good question. Watermelon is a specialist in the building and management of chatbots. Alternatives are more general tools that typically allow you to automate only a fraction of your customer service messages. When a chatbot is too generic, it often has a negative impact on the customer experience. With Watermelon, we guarantee your chatbot does exactly what your customers need it to do.
Does Watermelon use artificial intelligence?
Yes. We have developed our own artificial intelligence that is tailored to the platform. That means all the knowledge that’s added is enriched by AI to successfully interpret the intent of the customer’s question.
Do you offer help implementing the Watermelon platform?
Of course! Our Customer Onboarding Specialist will support you in building and implementing your chatbot, aligning to best practices and providing feedback on your chatbot before it goes live.
20+ use cases for your chatbot
See our other successful use cases
See how companies in a variety of industries are using Watermelon and make the most of your chatbot.
Answer frequently asked questions, offer 24/7 service, collect feedback, and assist with order status questions or returns. All in an automated way.
Offer 24/7 sales support, suggest and recommend products, and process transactions all in a chat conversation.
HR & Communication
Use an innovative approach to finding and recruiting candidates, improving your onboarding process and increasing employee satisfaction.