Are you ready to transform your customer service with AI?

Choose the plan that fits your needs.

Monthly
Yearly25% discount

Basic

Automate all your frequently asked questions with a GPT-4o powered chatbot.

From

99

Per month, billed annually

Try for free
  • 1 chatbot
  • 3 team members

Features:

  • GPT-4o Chatbot
  • Website chat widget
  • WhatsApp, Facebook Messenger, Instagram
  • Zapier integration
  • View chat history
  • Basic analytics
  • Chatbot memory

Premium

Scrape your website and documents to build your GPT-4o chatbot in superspeed.

From

199

Per month, billed annually

Try for free
  • 1 chatbot
  • 10 team members
  • Crawl up to 10.000 URL's

All from Basic, plus:

  • Website crawler
  • Document scraper
  • Shared inbox
  • Human handoff
  • Feedback module
Most popular

Business

Integrate your tools in your chatbots to fully automate your customer service.

From

399

Per month, billed annually

Request a free demo
  • 3 chatbots
  • team members
  • Crawl up to 25.000 URL's

All from Premium, plus:

  • Javascript rendering in website crawler
  • AI Actions / AI integrations
  • AI Search
  • Remove 'Powered by Watermelon'
  • Customer Success Manager

Enterprise

Fully integratie your GPT-4o chatbot in your enterprise infrastructure.

From

1499

Per month, billed annually

Request a free demo
  • Custom chatbots
  • Custom team members
  • Custom web crawls

All from Business, plus:

  • Enterprise level onboarding
  • Completely customizable plan limits
  • SLA’s
  • Dedicated Customer Success Manager
  • Pay per invoice

Compare our plans in detail

Monthly
Yearly

Basic

99

Per month

/mo

Premium

199

Per month

/mo

Business

399

Per month

/mo

Enterprise

1499

Per month

/mo

Watermelon Suite

GPT-4o chatbot
Website widget
Social media channels
Notifications
Multilingual (100+ languages)
Conversation history
Statistics
Apps
Chatbot knows conversation history
Document scraper
Website crawler
Shared inbox
Human handoff
Opening hours
AI Assistant
Chatbot knows date and time
Chatbot knows customer activity
AI Actions / Integrations

AI chatbot

Number of chatbots
1
1
3
Customized
Additional chatbots
-
-
99 per chatbot per month
Customized
GPT-4o model
Multilingual chatbot
Publish chatbot on unlimited number of websites/channels
Instructions
Safety filters
Interactive tester
Realtime insight into chatbot conversations
Chatbot knows conversation history
Forward to employee/team
Website Crawler
Website crawl limit
10.000
25.000
Custom
Documents Scraper
Browsing
AI actions
API access
Chatbot knows customer details
Fine-tuning

User Management

Maximum number of team members
3
10
Customized
User roles
User status
Teams

Contact Management

Contact overview (CRM)
Custom fields
Closed conversations
Add notes to contacts
Add tags to contacts

Conversation Management

Shortcuts
Assign conversations
Leave conversations
Forward conversations to colleague
Forward conversations to team
Bulk actions
Coming soon
Coming soon
Coming soon
Quick replies
Coming soon
Coming soon
Coming soon
Add notes in a conversation
Coming soon
Coming soon
Coming soon
Spam filter
Coming soon
Coming soon
Coming soon
Mark conversations as favorite
Coming soon
Coming soon
Coming soon

Channel Management

Number of channels
Live chat
Facebook Messenger
WhatsApp
Instagram
Email
Coming soon
Phone / Voice
Coming soon
X
Coming later
Google Business
Coming later
SMS
Coming later
Telegram
Coming later
WeChat
Coming later
Line
Coming later

Website chat widget

Fully customizable widget
Media, video and documents
Live chat on unlimited number of websites
Media, video and documents
Optional Privacy consent button
Show available agents in live chat
Show active website visitors
Show website page of visitor
Show path of website visitor
Show IP address of website visitor
Suggested questions
Coming soon
Coming soon
Coming soon
Custom chat avatar
Remove branding

Social Channels

Multiple social channels
Send and receive media, video, and documents
Message outside opening hours

AI Assistant (coming soon)

Number of AI Assistants
1
1
3
Customized
AI suggestions
Generate responses
AI translations
Rewrite text
AI summaries

Actions & Integrations

Wordpress plugin
Zapier
Mollie
API
Webhooks
Sendcloud
Woocommerce
Monta
Lightspeed
OVIS

Statistics

Statistics
Custom date format
Full conversation reporting
Chatbot conversation reporting
Channel performance
Total/automated conversations
Conversations inside/outside opening hours
Response speed
Handling time
Tag statistics
Peak moments

Apps

Web app
Windows app
Mac app
iOS app
Android app
Coming
Coming
Coming
Coming

Security

SSL security
Password policy
2FA
Coming
Coming
Coming
Coming

Support

Onboarding
Self service
Email support
Phone support
Chat support
Custom onboarding
Prompt engineering training
Customer success manager
Enterprise level onboarding
Service Level Agreement

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Frequently Asked Questions

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Multiple chatbots

Why would I need multiple chatbots?

Having multiple chatbots could be useful when there are different brands, teams or departments that want to utilize our chatbot technology (at the same time). This can benefit both a marketing and customer service team. Additionally, there are instances where separate chatbots are set up for different languages.

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channel limits

Is there a limit on channels?

No, there is no limit on the number of channels that can be connected. You can connect and manage as many channels as you need, including popular channels such as Facebook Messenger, WhatsApp, and live chat on your website. This allows you to have all your customer conversations in one place, making it easier to manage and provide better customer support.

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Conversation Limit

How do the conversation bundles work exactly?

Choose a subscription for the package that best fits your needs and then select a conversation bundle. Depending on the number of conversations you expect to have per month, choose the right bundle. For example, if you expect to have about 800 conversations per month, choose conversation bundle 1, which supports up to 1000 conversations. However, if you expect around 4300 conversations per month, bundle 3 is more suitable because it can handle up to 5000 conversations. Note: if you reach the limit of your bundle, you will no longer be able to send messages, and your chatbots will no longer be active. In such a case, you need to upgrade to a higher bundle to continue your subscription.

Boost Your Productivity with your own GPT-4o chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4o Powered Chatbot Solution. Try it free now.

Book a free demo