Ready to improve your customer service with AI?

Choose the plan that fits you.

Monthly
Yearly25% discount

Basic

Automate your frequently asked questions with a GPT-5 powered AI Agent.

From

106

Per month, billed annually

Try for free
  • 1 AI Agent
  • 3 team members
  • 5 Stars support

Features:

  • Prompting module
  • Website chat widget
  • WhatsApp, Facebook Messenger, Instagram
  • Statistics

Premium

Scrape your website and documents to build your AI Agent quickly.

From

215

Per month, billed annually

Try for free
  • 1 AI Agent
  • 10 team members
  • Crawl up to 10,000 URLs

Everything in Basic, plus:

  • Website crawler
  • Document scraper
  • Inbox
  • Human handoff
  • API access
Most chosen

Business

Integrate your tools with your AI Agent to automate your customer service.

From

430

Per month, billed annually

Schedule your free demo
  • 3 AI Agents
  • team members
  • Crawl up to 25,000 URLs

Everything in Premium, plus:

  • Javascript rendering
  • AI Actions / AI integrations
  • Remove 'Powered by Watermelon'
  • Customer Success Manager

Enterprise

Fully integrate your AI Agent into your systems and enterprise infrastructure.

From

1650

Per month, billed annually

Schedule your free demo
  • Custom AI Agents
  • Custom team members
  • Custom URLs

Everything in Business, plus:

  • Enterprise-level onboarding
  • SLAs
  • Dedicated Customer Success Manager
  • Pay by invoice

Compare the plans in detail

Monthly
Yearly

Basic

106

Per month

/mo

Premium

215

Per month

/mo

Business

430

Per month

/mo

Enterprise

1650

Per month

/mo

General

AI Agent
Website widget
Social media channels
Notifications
Multilingual (100+ languages)
Conversation history
Statistics
Apps
AI Agent remembers conversation history
Document scraper
Website crawler
Shared inbox
Human handoff
Business hours
AI Actions / Integrations

AI Agent

Number of AI Agents
1
1
3
Custom
Additional AI Agents
-
-
€99 per AI Agent per month
Custom
AI model switcher
Multilingual
Prompt module
Safety filters
Testing environment
Real-time insight into conversations
AI Agent remembers conversation history
Automatic tagging
Forward to employee/team
Website crawler
Website crawl limit
10,000
25,000
Custom
Document scraper
AI Search
AI actions
API connections
AI Agent knows customer details

User management

Maximum number of users
3
10
Custom
User roles
User status
Teams

Contact management

Contacts overview (CRM)
Custom fields
Notes
Tags

Conversation management

Assign conversations
Leave conversations
Forward conversations to colleague
Forward conversations to team

Channel management

Number of channels
Website widget
Facebook Messenger
WhatsApp
Instagram DM

Website chat widget

Fully customizable widget
Media, video and documents
Live chat on an unlimited number of websites
Optional privacy consent button
Show active website visitors
Show visitor’s website page
Show website visitor’s IP address
Suggested questions
Coming soon
Coming soon
Coming soon
Custom chat avatar
Remove branding

Social Channels

Multiple social channels
Send and receive media, video, and documents
Message outside opening hours

Actions & Integrations

WordPress plugin
Zapier
API
Webhooks
Sendcloud
WooCommerce
Monta
Lightspeed

Statistics

Statistics
Full conversation reporting
Channel performance
Total/automated conversations
Conversations inside/outside business hours
Response speed
Handling time
Tag statistics

Apps

Web app
Windows app
Mac app
iOS app
Android app
Coming soon
Coming soon
Coming soon
Coming soon

Security

SSL security
Password policy

Support

Onboarding
Self service
Email support
Phone support
Chat support
Custom onboarding
Prompt engineering training
Customer success manager
Enterprise level onboarding
Service Level Agreement

You are in good company:

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Frequently Asked Questions

kosten watermelon

Multiple AI Agents

Why would I need multiple AI Agents?

Having multiple AI Agents could be useful when there are different brands, teams or departments that want to utilize our AI Agent technology (at the same time). This can benefit both a marketing and customer service team. Additionally, there are instances where separate AI Agents are set up for different languages.

kosten watermelon

channel limits

Is there a limit on channels?

No, there is no limit on the number of channels that can be connected. You can connect and manage as many channels as you need, including popular channels such as Facebook Messenger, WhatsApp, and live chat on your website. This allows you to have all your customer conversations in one place, making it easier to manage and provide better customer support.

costs watermelon

Conversation Limit

How do the conversation bundles work exactly?

Choose a subscription for the package that best fits your needs and then select a conversation bundle. Depending on the number of conversations you expect to have per month, choose the right bundle. For example, if you expect to have about 800 conversations per month, choose conversation bundle 1, which supports up to 1000 conversations. However, if you expect around 4300 conversations per month, bundle 3 is more suitable because it can handle up to 5000 conversations. Note: if you reach the limit of your bundle, you will no longer be able to send messages, and your AI Agents will no longer be active. In such a case, you need to upgrade to a higher bundle to continue your subscription.

Automate your customer service with AI Agents

Answer up to 96% of customer questions automatically and give your team time for what really matters.

Book your free demo