Automate your support. Pay as you grow.
Start free. Scale with conversations, agents and users.
Monthly
Yearly
Save 15%
Free
Start free and scale as you grow.
€0
per month
Features:
50 conversations per month included.
Build and test your AI Agent in 100+ languages
Website scraping & file upload
Website widget & live chat
Agent inbox
Starter
Put your AI Agent to real work.
€99
per month
Everything in Free +
250 conversations per month included.
AI Actions (handoff, search, apps, API)
Product feed
Email integration
WhatsApp integration
Facebook Messenger integration
Instagram DM integration
Basic analytics
Most popular
Advanced
Let your AI Agent run your support.
€199
per month
Everything in Starter +
500 conversations per month included.
Advanced AI models
Web visitor tracking
Recognize logged in users
Automatic lead generation
Send emails from your own domain
Zapier integrations, API Access and webhooks
Advanced analytics
Business
Run support across your entire team.
€399
per month
Everything in Advanced +
1.000 conversations per month included.
Teams & role-based access
Remove Watermelon branding
Compliance features (GDPR deletion, exports)
Automatically sync your AI Agent data
Enterprise
Custom solutions for large organizations with advanced needs.
Custom conversation limits
Dedicated support
SLA & uptime guarantees
Security & compliance
Let’s build a plan that fits your organization.
Compare plans
Configuration
Conversations included
Add more anytime for €25 / 250
50 conversations/mo included
AI Agents
Add more agents anytime for €25 / agent
1 included
Knowledge size per AI Agent
Total amount of content your AI Agent can learn from
10 MB
AI Actions per agent
Actions your AI Agent performs automatically, such as retrieving data or triggering workflows.
0
AI instructions per agent
15
Account users
Add more users anytime for €25 / user
1 included
Unlimited channels/websites
Free onboarding
Add ons
1 extra agent per month
-
250 extra conversations per month
-
1 extra user per month
-
Build your agent
Unlimited URLs
Unlimited files
Supported file types: PDF, doc, docx, txt
Playground
In the playground you can test your agent before activation
Product Feed
AI Actions
Have your agent run actions such as handover to a human or request something from your databases
Auto synchronize agents
Automatically synchronize your AI Agent every 24 hours
Models
Fast models
gpt-4.1-mini, gpt-5-mini, gpt-4.1
Advanced models
gpt-5, gpt-5.1, gpt-5.2, gpt-4o, o3, o3-mini
Channels
Website chat
Works on any website, from Shopify and WordPress to Lightspeed and more.
Messenger
Instagram DM
Website chat widget
Floating chat bubble or embedded widget
Welcome screen with quick links
Eye catcher
GTM events
Privacy banner
Conversation Starters
Fully customizable widget (50+ design options)
Custom pre-chat form
Queueing system
Product recommendation carousel
Past orders overview
Address change form
Integrations
Wordpress
Shopify
WooCommerce
Lightspeed
Magento
BigCommerce
Salesforce
Returnless
Returnista
Channable
Sendcloud
Picqer
Monta
Zapier
Custom channel integration
Build your own channel integration using our API
AI & Automation
Website visitor tracking
Recognize logged in users
AI conversation tagging
Automatically gather contact data
Agent inbox
Advanced inbox
Manual takeover & live chat
Notifications
Email, desktop and browser notifications
Human handoff
Send emails from your own domain
Reporting
Basic analytics
Custom reports
Create custom reports for user and AI Agent performance
Topic analysis
You are in good company
Frequently asked questions
Everything you need to know about conversations, plans, limits, and billing.
A conversation includes all messages exchanged between a visitor and your AI Agent within a 4-day (96 hours) time window. All messages within that period count as a single conversation.
