Are you ready to transform your customer service with AI?

Choose the plan that fits your needs.

Monthly
Yearly33% discount

Basic

Answer questions from our inbox and collaborate with your GPT powered assistant.

From

99

Per month, billed annually

Try for free
  • 5 users included
  • No chatbots included
  • Unlimited channels

Features:

  • Shared inbox
  • Live chat
  • WhatsApp, Facebook Messenger, Instagram
  • Zapier integration

Premium

Automate all your Frequently Asked Question's with a GPT-4o powered chatbot.

From

199

Per month, billed annually

Try for free
  • 10 users included
  • 1 chatbot included
  • Unlimited channels

All from Basic, plus:

  • GPT-4o Chatbot
  • Domain knowledge
  • Custom Instructions
  • Tags & Notes
  • Statistics
Most popular

Business

Scrape your own data to automate 96% of your conversations with GPT-4o.

From

399

Per month, billed annually

Request a free demo
  • 15 users included
  • 3 chatbots included
  • Unlimited channels

All from Premium, plus:

  • GPT-4o Chatbot
  • Web/Doc Scraper
  • AI actions
  • Finetuning
  • Browsing

Enterprise

Fully integratie your GPT-4o chatbot in your enterprise infrastructure.

From

1499

Per month, billed annually

Request a free demo
  • 25 users included
  • 10 chatbots included
  • Unlimited channels

All from Business, plus:

  • Enterprise level onboarding
  • Completely customizable plan limits
  • SLA’s
  • Dedicated Customer Success Manager

Compare our plans in detail

Monthly
Yearly

Basic

99

Per month

/mo

Premium

199

Per month

/mo

Business

399

Per month

/mo

Enterprise

1499

Per month

/mo

Watermelon Suite

Shared inbox
Agent Assist
Live chat
Social media channels
WhatsApp Broadcasting
Coming 2024
Coming 2024
Coming 2024
Coming 2024
Business hours
Notifications
Mobile and Desktop Apps
Notes
Tags
Statistics
Integrations
GPT-4o chatbot
GPT-4o chatbot

User administration

Maximum users
5
10
15
25
Additional users
€29 per user, per month
€29 per user, per month
User roles
User status
Teams

Contactmanagement

Contacts (CRM)
Custom fields
Closed conversations
Add notes to contacts
Add tags to contacts

Conversation management

Shortcuts
Assign conversations
Unassigning conversations
Forwarding conversations to agent
Forwarding conversations to team
Bulk actions
Soon
Soon
Soon
Quick replies
Soon
Soon
Soon
Add notes to conversation
Soon
Soon
Soon
Spam filter
Soon
Soon
Soon
Soon
Favorite conversations
Soon
Soon
Soon
Soon

Channel management

Amount of channels
Unlimited
Unlimited
Unlimited
Unlimited
Live chat
Facebook Messenger
WhatsApp
Instagram
Email
Coming Q3 2024
Phone / Voice
Coming Q4 2024
X
Coming late 2024
Google Business
Coming late 2024
SMS
Coming late 2024
Telegram
Coming late 2024
WeChat
Coming late 2024
Line
Coming late 2024

Live chat

Live chat on unlimited websites
Media, video and documents
Show active website page
Show website visitor path
Show IP address of visitor
Optional privacy banner
Super customizable widget
Show available users
Show available chatbot
Suggested queries
Soon
Soon
Soon
Soon
Custom chat avatar
Remove branding

Social channels

Multiple sociale channels
Media, video and documents
Out of office replies

Agent Asisst

AI Asisstants
1
1
3
10
AI Suggestions
Generate answers
AI translation
Rephrase tekst
AI Summarization

AI chatbot

Total chatbots
1
3
10
GPT-4o Model
Speaks all languages
Unlimited characters
Publish chatbot on unlimited websites/channels
Custom instructions
Chatbot history
Safety filters
Handoff to humans
realtime conversations
Interactive tester
Browsing
Websites Scraper
Documents Scraper
AI Actions
API Access
Customer details integrated
Finetuning
Additional chatbots
€29 per chatbot, per month
€29 per chatbot, per month

Integrations

Wordpress plugin
Zapier
Mollie
API
Webhooks
AI Actions

Statistics

Statistics
Custom date range
Full conversation reports
Chatbot conversation reports
Channel performance
Total/automated conversations
In/Out of office conversations
Response time
Handling time
Tag statistics
Peak moments

Apps

Web app
Windows app
Mac app
iOS app
Android app
Coming 2024
Coming 2024
Coming 2024
Coming 2024

Security

SSL security
Password policy
2FA
Coming 2024
Coming 2024
Coming 2024
Coming 2024

Support

Onboarding
Self service
Email support
Phone support
Chat support
Custom Onboarding
Prompt engineering training
Customer success manager
Enterprise level onboarding
Service Level Agreement

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Frequently Asked Questions

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Multiple chatbots

Why would I need multiple chatbots?

Having multiple chatbots could be useful when there are different brands, teams or departments that want to utilize our chatbot technology (at the same time). This can benefit both a marketing and customer service team. Additionally, there are instances where separate chatbots are set up for different languages.

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channel limits

Is there a limit on channels?

No, there is no limit on the number of channels that can be connected. You can connect and manage as many channels as you need, including popular channels such as Facebook Messenger, WhatsApp, and live chat on your website. This allows you to have all your customer conversations in one place, making it easier to manage and provide better customer support.

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Conversation Limit

How do the conversation bundles work exactly?

Choose a subscription for the package that best fits your needs and then select a conversation bundle. Depending on the number of conversations you expect to have per month, choose the right bundle. For example, if you expect to have about 800 conversations per month, choose conversation bundle 1, which supports up to 1000 conversations. However, if you expect around 4300 conversations per month, bundle 3 is more suitable because it can handle up to 5000 conversations. Note: if you reach the limit of your bundle, you will no longer be able to send messages, and your chatbots will no longer be active. In such a case, you need to upgrade to a higher bundle to continue your subscription.

Boost Your Productivity with your own GPT-4o chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4o Powered Chatbot Solution. Try it free now.

Book a free demo