Success Stories
Real experiences, happy customers.
The story of:
How Gennep delivers 24/7 citizen support with AI Agents
The Municipality of Gennep uses Watermelon’s AI Agents Ellen, JAI, and Tessa to provide instant answers for residents, support internal teams, and streamline writing tasks. With around 150 automated conversations each month—40% outside office hours—the municipality has significantly expanded its digital services.
- 150 conversations per month
- 40% outside office hours
