Success Stories
Real experiences, happy customers.
The story of:
How to keep customers happy with less work in peak season?
Directplant.nl, active in the Netherlands, Belgium, and Germany, uses Watermelon’s AI Agent “Jasmijn” to handle thousands of questions instantly, freeing the team to focus on complex cases and customer relationships.
- 10,000+ conversations handled in the first year
- 1 FTE saved on customer service workload
