Create an outstanding customer experience
Optimize your customer communication with our AI agent platform. Manage both your AI agent and inbox in one place – without any programming skills. Integrate your favorite tools and communication channels for a first-class customer experience.
The advantages of Watermelon
Improve customer service
Save time and resources
Increase engagement
Easy to use
Customizable
Gain better insights
“The time savings are really significant. Without the AI agent, we would have needed an additional person.“
Central Messaging Platform
AI Agent and Inbox Management in One Place
Stay in control of your customer communication with Watermelon’s all-in-one messaging platform. Manage your AI agent and inbox together for smooth customer service.
No-Code AI Agent
No programming skills needed – AI Agent Platform
Easily create and implement AI agents with Watermelon’s no-code platform. Automate customer interactions and save time and resources – no technical expertise required.
85%
of all conversations are automated by Watermelon users
35%
fewer email and phone contacts after using an AI agent
22
days on average to implement an AI agent
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 90% fewer live chats
- 35 hours saved per week
BrandMR, a fast-growing legal organization with thousands of clients across the Netherlands, uses Watermelon’s AI Agent “Josefien” to instantly answer frequently asked questions. This reduces the pressure on live chat, increases client satisfaction, and allows employees to focus on more complex matters.
- 80% of customer inquiries handled automatically
- Over 1.1 million visitors per year
Burgers’ Zoo serves over 1.1 million visitors annually. Thanks to Watermelon’s AI Agent, 80% of all online customer questions are answered automatically, even during busy periods. This significantly reduces the workload at the reception and ensures that visitors get faster and more consistent responses.
- 24/7 customer service availability
- 150 extra conversions per month achieved
Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI Agent. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI Agent. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI Agent. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI Agents. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
Omni-Channel Integration
All communication channels integrated
Reach your customers where they are – with Watermelon’s integrated messaging channels. Connect WhatsApp, Facebook Messenger, and more on one platform for a seamless omnichannel experience.
Easy Tool Integration
Seamless integration with your favorite tools
Integrate Watermelon’s AI agent platform with your preferred tools and enhance your customer experience. Connect Salesforce, Shopify, and many more for efficient automation.