Create an outstanding customer experience
Streamline your customer communication with our AI Agent platform. Manage both your AI Agent and inbox in one place, with no coding required. Integrate with your favorite tools and all communication channels to provide an outstanding customer experience.
The benefits of using Watermelon
Improve customer service
Save time and resources
Increase engagement
Easy to use
Customizable
Gain better insights
“The time savings it delivers are really substantial. Without the AI Agent, we would have needed an extra person.“
Unified Messaging Hub
AI Agent and inbox management in one place
Keep your customer communication organized with Watermelon's all-in-one messaging platform. Manage both your AI Agent and inbox in one place for streamlined customer support.
Code-Free AI Agent
No coding required - AI Agent platform
Build and deploy AI Agents with ease using Watermelon's no-code platform. Create automated experiences for your customers and save time and resources without the need for technical expertise.
85%
of total conversations are automated by Watermelon users
35%
reduction of email and telephone contact after an AI Agent has been implemented
22
days is the average amount of time it takes a Watermelon user to implement an AI Agent
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 90% fewer live chats
- 35 hours saved per week
BrandMR, a fast-growing legal organization with thousands of clients across the Netherlands, uses Watermelon’s AI Agent “Josefien” to instantly answer frequently asked questions. This reduces the pressure on live chat, increases client satisfaction, and allows employees to focus on more complex matters.
- 80% of customer inquiries handled automatically
- Over 1.1 million visitors per year
Burgers’ Zoo serves over 1.1 million visitors annually. Thanks to Watermelon’s AI Agent, 80% of all online customer questions are answered automatically, even during busy periods. This significantly reduces the workload at the reception and ensures that visitors get faster and more consistent responses.
- 24/7 customer service availability
- 150 extra conversions per month achieved
Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI Agent. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI Agent. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI Agent. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI Agents. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
Omni-Channel Integration
All communication channels integrated
Reach your customers where they are with Watermelon's integrated messaging channels. Connect with customers on WhatsApp, Facebook Messenger, and more all in one place for a seamless omnichannel experience.
Tool Integration Made Easy
Seamless integration with your favorite tools
Integrate Watermelon's AI Agent platform with your favorite tools for an even more powerful customer support experience. Connect with tools like Salesforce, Shopify, and more for enhanced automation and efficiency.