Create an outstanding customer experience
Streamline your customer communication with our chatbot platform. Manage both your chatbot and inbox in one place, with no coding required. Integrate with your favorite tools and all communication channels to provide an outstanding customer experience.
The benefits of using Watermelon
Improve customer service
Save time and resources
Increase engagement
Easy to use
Customizable
Gain better insights
“It’s really user friendly, quick implementation and instant benefit! Most chatbots I find really annoying, but with Watermelon you can build your own chatbot and it’s so easy to set up and straight forward. The easiness is really the strength of Watermelon.“
Unified Messaging Hub
Chatbot and inbox management in one place
Keep your customer communication organized with Watermelon's all-in-one messaging platform. Manage both your chatbot and inbox in one place for streamlined customer support.
Code-Free Chatbot
No coding required - chatbot platform
Build and deploy chatbots with ease using Watermelon's no-code platform. Create automated experiences for your customers and save time and resources without the need for technical expertise.
85%
of total conversations are automated by Watermelon users
35%
reduction of email and telephone contact after a chatbot has been implemented
22
days is the average amount of time it takes a Watermelon user to implement a chatbot
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI chatbot. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 100% automated conversations
- 2000 conversations per month handled
De Kennemer Duincampings has significantly improved its service by implementing Watermelon’s AI chatbot. This digital assistant not only ensures 24/7 availability for guests but also optimizes internal processes and content on their website.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI chatbot. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 80% of customer inquiries automated
- 50% of inquiries handled outside business hours
Zadkine has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI chatbots. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
- Reduced customer waiting time from 5 to 2 minutes
- 35% reduction in operational costs.
MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.
Omni-Channel Integration
All communication channels integrated
Reach your customers where they are with Watermelon's integrated messaging channels. Connect with customers on WhatsApp, Facebook Messenger, and more all in one place for a seamless omnichannel experience.
Tool Integration Made Easy
Seamless integration with your favorite tools
Integrate Watermelon's chatbot platform with your favorite tools for an even more powerful customer support experience. Connect with tools like Salesforce, Shopify, and more for enhanced automation and efficiency.