Create an outstanding customer experience
Streamline your customer communication with our chatbot platform. Manage both your chatbot and inbox in one place, with no coding required. Integrate with your favorite tools and all communication channels to provide an outstanding customer experience.
The benefits of using Watermelon
Improve customer service
Save time and resources
Increase engagement
Easy to use
Customizable
Gain better insights
“It’s really user friendly, quick implementation and instant benefit! Most chatbots I find really annoying, but with Watermelon you can build your own chatbot and it’s so easy to set up and straight forward. The easiness is really the strength of Watermelon.“
Unified Messaging Hub
Chatbot and inbox management in one place
Keep your customer communication organized with Watermelon's all-in-one messaging platform. Manage both your chatbot and inbox in one place for streamlined customer support.
Code-Free Chatbot
No coding required - chatbot platform
Build and deploy chatbots with ease using Watermelon's no-code platform. Create automated experiences for your customers and save time and resources without the need for technical expertise.
85%
of total conversations are automated by Watermelon users
35%
reduction of email and telephone contact after a chatbot has been implemented
22
days is the average amount of time it takes a Watermelon user to implement a chatbot
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 80% of customer inquiries automated
- 50% of inquiries handled outside business hours
Zadkine has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI chatbots. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
- Reduced customer waiting time from 5 to 2 minutes
- 35% reduction in operational costs.
MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.
- 70% of after-hours communication is handled by chatbot Laura.
- 82% of routine tasks are automated.
Discover how Kiesz revolutionizes dental care with chatbot Laura, enhancing patient care and increasing operational efficiency in their practice. With Laura, their AI chatbot, Kiesz is taking patient satisfaction to new heights.
- Chatbots Emma & Marleen handle 40% of conversations outside of working hours.
- Chatbots Emma & Marleen resolve 100% of conversations
Qander and Directa.nl have improved their customer service by implementing Watermelon their AI chatbot, resulting in significant efficiency improvements thanks to the collaboration between Rob, Alejandro, and Mark.
- Chatbot Guus of HUUS conducts 3500 conversations per month
- Chatbot Guus handles 100% of the conversations
In the world of furniture and interior design, HUUS is known for its versatile collections suitable for every home, every budget, and every interior style. The company serves customers in the Netherlands and abroad. HUUS has made a revolutionary step in their customer service with the implementation of Watermelon.
- AI chatbot achieves 90% automation
- 50% availability outside office hours
Green Bubble, a market leader in online plant sales, has transformed their customer service in collaboration with Watermelon by introducing an innovative AI chatbot. A strategic move that has significantly improved customer experience and the company's efficiency.
- 24/7 availability for customers
- 90% of conversations automated
In an impressive collaboration with Watermelon, PrintAbout, the leading Printer Specialist in the Benelux, has revolutionized their customer service with the introduction of Chatbot Printy, resulting in a tremendous boost in efficiency for the team.
- 24/7 availability for customers
- 90% of conversations automated
AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.
Omni-Channel Integration
All communication channels integrated
Reach your customers where they are with Watermelon's integrated messaging channels. Connect with customers on WhatsApp, Facebook Messenger, and more all in one place for a seamless omnichannel experience.
Tool Integration Made Easy
Seamless integration with your favorite tools
Integrate Watermelon's chatbot platform with your favorite tools for an even more powerful customer support experience. Connect with tools like Salesforce, Shopify, and more for enhanced automation and efficiency.