Respond to your customers after hours
Are there often customer service calls or emails that come in after office hours? Is your customer service team only available from 9 to 5? Improve your service team’s availability with an AI Agent and increase your team’s impact, even over the weekend.
Why do you want to increase availability for your customers?
Help customers after hours
No accumulated messages on monday
No more double messages
Increase customer satisfaction
Get a better overview of questions
Make your business more competitive
What people ask us:
Don’t see what you’re looking for? Shoot us a message!
Why should we use Watermelon?
Good question. Watermelon is a specialist in the building and management of AI Agents. Alternatives are more general tools that typically allow you to automate only a fraction of your customer service messages. When an AI Agent is too generic, it often has a negative impact on the customer experience. With Watermelon, we guarantee your AI Agent does exactly what your customers need it to do.
Does Watermelon use artificial intelligence?
Yes. We have developed our own artificial intelligence that is tailored to the platform. That means all the knowledge that’s added is enriched by AI to successfully interpret the intent of the customer’s question.
Do you offer help implementing the Watermelon platform?
Of course! Our Customer Onboarding Specialist will support you in building and implementing your AI Agent, aligning to best practices and providing feedback on your AI Agent before it goes live.
'We’ll respond to your message in 24 hours or less…'
An AI Agent is always available for your customers!
Answer customer questions in the evenings and night time
Are your customers most active after work hours, leading to missed opportunities to connect? Your AI Agent can help overcome the need to work through a pile of missed messages every morning, and your team can still enjoy their non-work time.
Help customers over the weekend
A AI Agent also works weekends! This means your business is available whenever a customer decides they want to reach out, and your AI Agent is ready to provide a fast and accurate response.
No pile of messages awaiting a response on Monday morning
Avoid the buildup of messages over the weekend by having your AI Agent actively respond to incoming inquiries and provide customers with the answers they seek.
Is anyone there?
No more double messages
When you have limited availability, customers often message you on multiple channels. Since the AI Agent can directly respond to the customer with the answer they seek, the customer will be informed that their inquiry has been received.
The ultimate goal
Increase customer satisfaction
Improving your service availability means that customers can easily reach out to you on their preferred channel. A customer helped quickly and accurately is most often a satisfied customer.
What can Watermelon do for you?
See our product features
AI Agent Builder
Build a groundbreaking AI Agent with our GPT-4o powered AI Agent builder
Live chat
Deliver fast and instant customer service with live chat
All-in-One inbox
Streamline Customer Communication with our All-in-One inbox
Platform
Bring everything together with personalization, statistics, and our app
Integrations
Integrate Watermelon with your existing software to help customers with even more information at hand