Helpdesk-software for a stellar service
Transcend your competition by offering not only a faster but also more efficient service with Watermelon. Enjoy countless features in our all-in-one solution and better your workflow day by day.
Make yourself comfortable while offering the best serviceMake yourself comfortable while offering the best service
Automate FAQ
Hand off conversations to a human agent
Centralize all communication channels
Create a 360º customer profile
Improve productivity
Be active where your customers are active
NEXT LEVEL SERVICE
A shared inbox for your whole team
Several inboxes that get overflowed. No one is going to be happy with that. Watermelon makes sure you work from one platform and switching is no longer necessary. It makes collaboration with your colleagues and your AI Agent even more fun and easy.
Sort your incoming queries
Work efficiently together in teams
Within the Watermelon platform you easily divide incoming queries between colleagues and teams. Your customers get in contact with the right employee right away. Divide and conquer your customer contact!
2500+
AI Agents created with Watermelon
3M
conversations per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 80% of customer inquiries handled automatically
- Over 1.1 million visitors per year
Burgers’ Zoo serves over 1.1 million visitors annually. Thanks to Watermelon’s AI Agent, 80% of all online customer questions are answered automatically, even during busy periods. This significantly reduces the workload at the reception and ensures that visitors get faster and more consistent responses.
- 67% of customer inquiries automated
- 6000 customer interactions handled annually
- 25% of conversations outside office hours
Foresco has significantly streamlined its customer service with AI Agent Kim. The AI solution automates 67% of inquiries, manages 6,000 interactions annually, and ensures customers receive answers even outside office hours. This saves the inside sales team valuable time to focus on complex requests.
- 24/7 customer service availability
- 95% of inquiries automated
- 58 hours saved per month
PetBase has transformed its customer service with an AI agent. This solution provides 24/7 availability, significantly reduces workload, and improves response times. PetBase now saves 58 hours per month, allowing staff to focus on complex cases.
- 24/7 customer service availability
- 150 extra conversions per month achieved
Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI Agent. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI Agent. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI Agent. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI Agents. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
