AI Chatbot for e-commerce
An e-commerce chatbot is just like a personal shopper for your customers. Showcase sale items, provide guidance about products, and offer the most personal experience possible.
Why use an AI chatbot for your e-commerce business?
Your digital personal shopper
Offer 24/7 customer service
Build a multichannel strategy
Help prevent abandoned carts
Improve your Return On Ad Spend (ROAS)
Convert more website visitors
Free advice
Your digital personal shopper
An AI chatbot as a digital personal shopper in e-commerce uses customer interaction data to provide tailored shopping experiences, recommending products based on individual preferences and shopping history for a more efficient and satisfying process.
Forgetting something?
Help prevent abandoned carts
Customers add an item to their cart, then they never come back. Use a chatbot to offer to answer questions about products - or prompt customers with content from reviews to help convince the customer to complete their purchase.
2500+
chatbots created with Watermelon
3M
conversations per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 100% automated conversations
- 2000 conversations per month handled
De Kennemer Duincampings has significantly improved its service by implementing Watermelon’s AI chatbot. This digital assistant not only ensures 24/7 availability for guests but also optimizes internal processes and content on their website.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI chatbot. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 80% of customer inquiries automated
- 50% of inquiries handled outside business hours
Zadkine has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI chatbots. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
- Reduced customer waiting time from 5 to 2 minutes
- 35% reduction in operational costs.
MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.
Conversion optimisation
Convert more website visitors
If you’re an e-commerce business, you want your conversion rate to be as high as possible. A chatbot offers information to your visitors and can answer questions real-time, which can help convince customers to complete their purchase.
Get more for your money
Improve your Return On Ad Spend (ROAS)
You have a dedicated landing page for your ad, but then your customer leaves after less than a minute. Use a chatbot to increase staying power, identify the website user and improve the value of your advertising outcomes.