E-COMMERCE AI AGENT

Reduce support workload and sell more with AI

Customers expect instant answers about orders, returns and products. Watermelon automates your webshop support, recommends products, retrieves order information and helps more visitors complete their purchase. Integrates with Shopify, WooCommerce, Magento and all major e-commerce platforms.

Illustration for Reduce support workload and sell more with AI

E-COMMERCE AI AGENT

Reduce support workload and sell more with AI

Customers expect instant answers about orders, returns and products. Watermelon automates your webshop support, recommends products, retrieves order information and helps more visitors complete their purchase. Integrates with Shopify, WooCommerce, Magento and all major e-commerce platforms.

Illustration for Reduce support workload and sell more with AI

E-COMMERCE AI AGENT

Reduce support workload and sell more with AI

Customers expect instant answers about orders, returns and products. Watermelon automates your webshop support, recommends products, retrieves order information and helps more visitors complete their purchase. Integrates with Shopify, WooCommerce, Magento and all major e-commerce platforms.

Illustration for Reduce support workload and sell more with AI

E-COMMERCE AI AGENT

Reduce support workload and sell more with AI

Customers expect instant answers about orders, returns and products. Watermelon automates your webshop support, recommends products, retrieves order information and helps more visitors complete their purchase. Integrates with Shopify, WooCommerce, Magento and all major e-commerce platforms.

Illustration for Reduce support workload and sell more with AI

Your AI Agent automatically handles questions like:

Where is my order? icon

Where is my order?

What is the delivery time? icon

What is the delivery time?

How do I return my order? icon

How do I return my order?

Is this product in stock? icon

Is this product in stock?

Can I change or cancel my order? icon

Can I change or cancel my order?

How do I change my address? icon

How do I change my address?

Your AI Agent automatically handles questions like:

Where is my order? icon

Where is my order?

What is the delivery time? icon

What is the delivery time?

How do I return my order? icon

How do I return my order?

Is this product in stock? icon

Is this product in stock?

Can I change or cancel my order? icon

Can I change or cancel my order?

How do I change my address? icon

How do I change my address?

Your AI Agent automatically handles questions like:

Where is my order? icon

Where is my order?

What is the delivery time? icon

What is the delivery time?

How do I return my order? icon

How do I return my order?

Is this product in stock? icon

Is this product in stock?

Can I change or cancel my order? icon

Can I change or cancel my order?

How do I change my address? icon

How do I change my address?

Portrait of Pascal Timmermans – Director of Customer & Innovation, MBOwebshop.nl

“With Watermelon we reduce 98% of our customer service questions without losing any quality.“

– Pascal Timmermans – Director of Customer & Innovation, MBOwebshop.nl

Portrait of Pascal Timmermans – Director of Customer & Innovation, MBOwebshop.nl

“With Watermelon we reduce 98% of our customer service questions without losing any quality.“

– Pascal Timmermans – Director of Customer & Innovation, MBOwebshop.nl

Portrait of Pascal Timmermans – Director of Customer & Innovation, MBOwebshop.nl

“With Watermelon we reduce 98% of our customer service questions without losing any quality.“

– Pascal Timmermans – Director of Customer & Innovation, MBOwebshop.nl

THE CHALLENGE

Why e-commerce support teams struggle to keep up

Modern shoppers expect instant answers before, during and after their purchase. Meanwhile, support teams spend most of their time answering repetitive questions instead of helping customers who really need personal assistance.

The same questions every day about orders, returns, delivery and stock icon

The same questions every day about orders, returns, delivery and stock

Customers expect answers within seconds, not hours icon

Customers expect answers within seconds, not hours

Unanswered questions lead to abandoned carts and lost revenue icon

Unanswered questions lead to abandoned carts and lost revenue

Support teams can't scale during promotions and peak seasons icon

Support teams can't scale during promotions and peak seasons

Agents waste valuable time switching between webshop, carrier and return systems icon

Agents waste valuable time switching between webshop, carrier and return systems

AI Agent e-commerce

THE CHALLENGE

Why e-commerce support teams struggle to keep up

Modern shoppers expect instant answers before, during and after their purchase. Meanwhile, support teams spend most of their time answering repetitive questions instead of helping customers who really need personal assistance.

The same questions every day about orders, returns, delivery and stock icon

The same questions every day about orders, returns, delivery and stock

Customers expect answers within seconds, not hours icon

Customers expect answers within seconds, not hours

Unanswered questions lead to abandoned carts and lost revenue icon

Unanswered questions lead to abandoned carts and lost revenue

Support teams can't scale during promotions and peak seasons icon

Support teams can't scale during promotions and peak seasons

Agents waste valuable time switching between webshop, carrier and return systems icon

Agents waste valuable time switching between webshop, carrier and return systems

AI Agent e-commerce

THE CHALLENGE

Why e-commerce support teams struggle to keep up

Modern shoppers expect instant answers before, during and after their purchase. Meanwhile, support teams spend most of their time answering repetitive questions instead of helping customers who really need personal assistance.

The same questions every day about orders, returns, delivery and stock icon

The same questions every day about orders, returns, delivery and stock

Customers expect answers within seconds, not hours icon

Customers expect answers within seconds, not hours

Unanswered questions lead to abandoned carts and lost revenue icon

Unanswered questions lead to abandoned carts and lost revenue

Support teams can't scale during promotions and peak seasons icon

Support teams can't scale during promotions and peak seasons

Agents waste valuable time switching between webshop, carrier and return systems icon

Agents waste valuable time switching between webshop, carrier and return systems

AI Agent e-commerce

ONE AI AGENT

Everything your webshop needs in a single AI Agent

Connect your webshop, order management and customer service tools to automate the entire customer journey. Watermelon integrates with Shopify, WooCommerce, Magento, Mollie, Returnless, Returnista and many more platforms.Powerful e-commerce features include:

Product feed integration with personalized product recommendations and product carousel

Real-time order status, order history and shipment tracking

Rich actions for returns, address changes, cancellations and payments

AI Agent e-commerce

ONE AI AGENT

Everything your webshop needs in a single AI Agent

Connect your webshop, order management and customer service tools to automate the entire customer journey. Watermelon integrates with Shopify, WooCommerce, Magento, Mollie, Returnless, Returnista and many more platforms.Powerful e-commerce features include:

Product feed integration with personalized product recommendations and product carousel

Real-time order status, order history and shipment tracking

Rich actions for returns, address changes, cancellations and payments

AI Agent e-commerce

ONE AI AGENT

Everything your webshop needs in a single AI Agent

Connect your webshop, order management and customer service tools to automate the entire customer journey. Watermelon integrates with Shopify, WooCommerce, Magento, Mollie, Returnless, Returnista and many more platforms.Powerful e-commerce features include:

Product feed integration with personalized product recommendations and product carousel

Real-time order status, order history and shipment tracking

Rich actions for returns, address changes, cancellations and payments

AI Agent e-commerce

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

KwikFit employee standing in front of a KwikFit branch
KwikFit
Arrow icon

72,000 conversations

per year

Arrow icon

30% fewer phone calls

With Watermelon's AI Agent, KwikFit automates thousands of customer inquiries every month, helping customers faster while giving employees more time for personal support.

Two Vintia colleagues in front of the entrance to their office
Vintia
Arrow icon

1,596 visitor questions

automatically handled

Arrow icon

80% less phone support pressure

Vintia answers visitor questions instantly and supports more organizations without hiring extra staff.

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl
Arrow icon

93,000 conversations per year

handled

Arrow icon

98% automatically resolved

MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.

Two colleagues talking at a desk with a laptop
Municipality of Gennep
Arrow icon

40% outside office hours

Arrow icon

24/7 support for residents

Gennep provides round-the-clock support without increasing workload for internal teams.

Two BrandMR colleagues in their office in front of the company logo
BrandMR
Arrow icon

90% fewer live chats

Arrow icon

35 hours saved per week

BrandMR reduces support pressure and frees up time for complex cases.

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo
Arrow icon

80% of inquiries automated

Arrow icon

1.1M visitors per year

Burgers’ Zoo handles most customer questions automatically, even during peak periods.

NKC employee in front of a Partner in camperlife banner
NKC
Arrow icon

100% automated conversations

Arrow icon

1,500 per month handled

NKC fully automates support and handles peak demand without added workload.

LeisureLands Employee
Leisurelands
Arrow icon

95% of conversations

fully automated

Arrow icon

42% outside

office hours

With AI Agent Leila, visitors get answers 24/7, giving the team more time for personal customer interactions.

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

KwikFit employee standing in front of a KwikFit branch
KwikFit
Arrow icon

72,000 conversations

per year

Arrow icon

30% fewer phone calls

With Watermelon's AI Agent, KwikFit automates thousands of customer inquiries every month, helping customers faster while giving employees more time for personal support.

Two Vintia colleagues in front of the entrance to their office
Vintia
Arrow icon

1,596 visitor questions

automatically handled

Arrow icon

80% less phone support pressure

Vintia answers visitor questions instantly and supports more organizations without hiring extra staff.

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl
Arrow icon

93,000 conversations per year

handled

Arrow icon

98% automatically resolved

MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.

Two colleagues talking at a desk with a laptop
Municipality of Gennep
Arrow icon

40% outside office hours

Arrow icon

24/7 support for residents

Gennep provides round-the-clock support without increasing workload for internal teams.

Two BrandMR colleagues in their office in front of the company logo
BrandMR
Arrow icon

90% fewer live chats

Arrow icon

35 hours saved per week

BrandMR reduces support pressure and frees up time for complex cases.

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo
Arrow icon

80% of inquiries automated

Arrow icon

1.1M visitors per year

Burgers’ Zoo handles most customer questions automatically, even during peak periods.

NKC employee in front of a Partner in camperlife banner
NKC
Arrow icon

100% automated conversations

Arrow icon

1,500 per month handled

NKC fully automates support and handles peak demand without added workload.

LeisureLands Employee
Leisurelands
Arrow icon

95% of conversations

fully automated

Arrow icon

42% outside

office hours

With AI Agent Leila, visitors get answers 24/7, giving the team more time for personal customer interactions.

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

KwikFit employee standing in front of a KwikFit branch
KwikFit
Arrow icon

72,000 conversations

per year

Arrow icon

30% fewer phone calls

With Watermelon's AI Agent, KwikFit automates thousands of customer inquiries every month, helping customers faster while giving employees more time for personal support.

Two Vintia colleagues in front of the entrance to their office
Vintia
Arrow icon

1,596 visitor questions

automatically handled

Arrow icon

80% less phone support pressure

Vintia answers visitor questions instantly and supports more organizations without hiring extra staff.

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl
Arrow icon

93,000 conversations per year

handled

Arrow icon

98% automatically resolved

MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.

Two colleagues talking at a desk with a laptop
Municipality of Gennep
Arrow icon

40% outside office hours

Arrow icon

24/7 support for residents

Gennep provides round-the-clock support without increasing workload for internal teams.

Two BrandMR colleagues in their office in front of the company logo
BrandMR
Arrow icon

90% fewer live chats

Arrow icon

35 hours saved per week

BrandMR reduces support pressure and frees up time for complex cases.

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo
Arrow icon

80% of inquiries automated

Arrow icon

1.1M visitors per year

Burgers’ Zoo handles most customer questions automatically, even during peak periods.

NKC employee in front of a Partner in camperlife banner
NKC
Arrow icon

100% automated conversations

Arrow icon

1,500 per month handled

NKC fully automates support and handles peak demand without added workload.

LeisureLands Employee
Leisurelands
Arrow icon

95% of conversations

fully automated

Arrow icon

42% outside

office hours

With AI Agent Leila, visitors get answers 24/7, giving the team more time for personal customer interactions.

INCREASE CONVERSION

Help shoppers buy with confidence

Questions about sizing, stock, delivery or returns shouldn't cost you a sale. Your AI Agent answers instantly, recommends the right products and removes purchase hesitation exactly when customers are ready to buy.

AI product recommendations based on your product feed

Interactive product carousels inside the chat

Higher conversion with instant buying assistance

AI Agent e-commerce

INCREASE CONVERSION

Help shoppers buy with confidence

Questions about sizing, stock, delivery or returns shouldn't cost you a sale. Your AI Agent answers instantly, recommends the right products and removes purchase hesitation exactly when customers are ready to buy.

AI product recommendations based on your product feed

Interactive product carousels inside the chat

Higher conversion with instant buying assistance

AI Agent e-commerce

INCREASE CONVERSION

Help shoppers buy with confidence

Questions about sizing, stock, delivery or returns shouldn't cost you a sale. Your AI Agent answers instantly, recommends the right products and removes purchase hesitation exactly when customers are ready to buy.

AI product recommendations based on your product feed

Interactive product carousels inside the chat

Higher conversion with instant buying assistance

AI Agent e-commerce

BUILT FOR MODERN WEBSHOPS

Integrates with your entire e-commerce stack

Connect Watermelon with Shopify, WooCommerce, Magento, Shopware and dozens of other platforms. Let customers track orders, start returns, update personal details, complete payments and much more, directly inside the conversation.

Order status, order history and shipment tracking

Returns via Returnless, Returnista and other return platforms

Payments, customer data updates and hundreds of integrations

AI Agent e-commerce

BUILT FOR MODERN WEBSHOPS

Integrates with your entire e-commerce stack

Connect Watermelon with Shopify, WooCommerce, Magento, Shopware and dozens of other platforms. Let customers track orders, start returns, update personal details, complete payments and much more, directly inside the conversation.

Order status, order history and shipment tracking

Returns via Returnless, Returnista and other return platforms

Payments, customer data updates and hundreds of integrations

AI Agent e-commerce

BUILT FOR MODERN WEBSHOPS

Integrates with your entire e-commerce stack

Connect Watermelon with Shopify, WooCommerce, Magento, Shopware and dozens of other platforms. Let customers track orders, start returns, update personal details, complete payments and much more, directly inside the conversation.

Order status, order history and shipment tracking

Returns via Returnless, Returnista and other return platforms

Payments, customer data updates and hundreds of integrations

AI Agent e-commerce

See Watermelon in action

Discover how to automate webshop support, recommend products and connect your e-commerce tools in just a few minutes.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.