Improve the patient experience with a chatbot.
A chatbot can offer many benefits, from helping to alleviate concerns to streamlining the overall care process among all patients.
Why use a chatbot in healthcare?
Respond to patient concerns
Offer helpful information
Improve the quality of care
Automatically schedule appointments
Transform the patient experience
Streamline patient management
Conversational healthcare
Transform the patient experience
Invite the patient to chat in order to optimize care trajectories, improve diagnoses and treatments and get valuable insights to improve the overall patient outlook.
Stop the endless search for information
Alleviate patient concerns
You know it too well, the patient searches for their own diagnosis online and starts to worry. They call and you’re spending time calming them down. Help alleviate these fears with a chatbot that can listen and respond with correct information.
2500+
chatbots created with Watermelon
3M
conversations per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 24/7 customer service availability
- 150 extra conversions per month achieved
Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI chatbot. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI chatbot. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 100% automated conversations
- 2000 conversations per month handled
De Kennemer Duincampings has significantly improved its service by implementing Watermelon’s AI chatbot. This digital assistant not only ensures 24/7 availability for guests but also optimizes internal processes and content on their website.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI chatbot. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 80% of customer inquiries automated
- 50% of inquiries handled outside business hours
Zadkine has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI chatbots. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
- Reduced customer waiting time from 5 to 2 minutes
- 35% reduction in operational costs.
MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.
Making it easier to provide care
Streamline patient management
Integrate your healthcare chatbot with your (patient record) systems and offer faster, more thorough care based on real-time data. Leverage patient history, offer personal suggestions or collect additional information to enrich the patient’s record.
Focus on what’s important
improve the quality of care
Improve the operational efficiency across all departments with an intelligent chatbot. Let the chatbot provide patients with the closest clinic, schedule appointments and answer questions about payments, so that teams have more time to focus on providing care.