Improve the patient experience with a chatbot.

A chatbot can offer many benefits, from helping to alleviate concerns to streamlining the overall care process among all patients.

Chatbot gezondheidszorg

Why use a chatbot in healthcare?

Respond to patient concerns

Offer helpful information

Improve the quality of care

Automatically schedule appointments

Transform the patient experience

Streamline patient management

Rody Hermkens

“Building the chatbot was so quick - within a week Chatbot Loggi was live. The platform is very easy to use. It’s intuitively designed and also makes it fun to build the chatbot.“

– Rody Hermkens - Head of Marketing, Logistiekconcurrent

Read the success story
chatbot onderwijs

Conversational healthcare

Transform the patient experience

Invite the patient to chat in order to optimize care trajectories, improve diagnoses and treatments and get valuable insights to improve the overall patient outlook.

chatbot healthcare

Stop the endless search for information

Alleviate patient concerns

You know it too well, the patient searches for their own diagnosis online and starts to worry. They call and you’re spending time calming them down. Help alleviate these fears with a chatbot that can listen and respond with correct information.

2500+

chatbots created with Watermelon

3M

conversations per month

different languages used

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Employee of Tourism Veluwe Arnhem Nijmegen
Tourism VAN logo
  • 95% of customer inquiries automated
  • 1.5 hours per day saved in Citystores

Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI chatbots. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.

Employees of MBOwebshop.nl
MBOwebshop.nl logo
  • Reduced customer waiting time from 5 to 2 minutes
  • 35% reduction in operational costs.

MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.

Kiesz director
Kiesz logo
  • 70% of after-hours communication is handled by chatbot Laura.
  • 82% of routine tasks are automated.

Discover how Kiesz revolutionizes dental care with chatbot Laura, enhancing patient care and increasing operational efficiency in their practice. With Laura, their AI chatbot, Kiesz is taking patient satisfaction to new heights.

Independent Waiver Service employees
Independent Waiver Service logo
  • Chatbot Just-in handles 90% of conversations.
  • Independent Waiver Service was live in 2 hours

Discover how Independent Waiver Service BV streamlines their customer interactions and optimize their operational efficiency while both providing personalized and effective service to their clients. With Just-in, their AI chatbot, they now elevate customer satisfaction to new heights.

Qander employee
Qander logo
  • Chatbots Emma & Marleen handle 40% of conversations outside of working hours.
  • Chatbots Emma & Marleen resolve 100% of conversations

Qander and Directa.nl have improved their customer service by implementing Watermelon their AI chatbot, resulting in significant efficiency improvements thanks to the collaboration between Rob, Alejandro, and Mark.

Employees of HUUS
HUUS logo
  • Chatbot Guus of HUUS conducts 3500 conversations per month
  • Chatbot Guus handles 100% of the conversations

In the world of furniture and interior design, HUUS is known for its versatile collections suitable for every home, every budget, and every interior style. The company serves customers in the Netherlands and abroad. HUUS has made a revolutionary step in their customer service with the implementation of Watermelon.

Employees Naron
Logo of Naron
  • AI-chatbot handles 80% of FAQ's
  • 70% of interactions occur outside business hours

Naron, a pioneer in the lingerie industry, has made a revolutionary step in customer service with the introduction of an AI-powered chatbot. Founded in 1996, Naron specializes in larger cup sizes and is now an example of innovation in customer-focused technology, significantly improving both customer experience and operational efficiency.

Founders Green Bubble
Logo of Green Bubble
  • AI chatbot achieves 90% automation
  • 50% availability outside office hours

Green Bubble, a market leader in online plant sales, has transformed their customer service in collaboration with Watermelon by introducing an innovative AI chatbot. A strategic move that has significantly improved customer experience and the company's efficiency.

Employees of PrintAbout
Logo of PrintAbout
  • 24/7 availability for customers
  • 90% of conversations automated

In an impressive collaboration with Watermelon, PrintAbout, the leading Printer Specialist in the Benelux, has revolutionized their customer service with the introduction of Chatbot Printy, resulting in a tremendous boost in efficiency for the team.

Employees of AFAS software
Logo of AFAS software
  • 24/7 availability for customers
  • 90% of conversations automated

AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.

chatbot healthcare

Making it easier to provide care

Streamline patient management

Integrate your healthcare chatbot with your (patient record) systems and offer faster, more thorough care based on real-time data. Leverage patient history, offer personal suggestions or collect additional information to enrich the patient’s record.

chatbot healthcare

Focus on what’s important

improve the quality of care

Improve the operational efficiency across all departments with an intelligent chatbot. Let the chatbot provide patients with the closest clinic, schedule appointments and answer questions about payments, so that teams have more time to focus on providing care.

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