Give patients instant answers while your team focuses on care
Healthcare professionals spend too much time answering repetitive questions about appointments, treatments, opening hours and insurance. Watermelon automates patient communication so your staff can spend more time delivering care.
What your healthcare AI Agent can do
Answer patient questions 24/7
Schedule and manage appointments
Reduce administrative workload
Guide patients to the right care
Improve the patient experience
Support your healthcare staff
The challenge
Healthcare teams are overloaded with repetitive questions
Patients ask the same questions every day about appointments, treatments, opening hours, insurance, payments and practical information. Meanwhile healthcare providers face increasing staff shortages and administrative pressure.
Growing patient expectations
Healthcare staff shortages
High administrative workload
Built for healthcare
Automate patient communication without losing the personal touch
Your AI Agent answers frequently asked questions, schedules appointments, shares practical information and collects information before consultations. Every response follows your organization's tone of voice while staff remain available whenever personal care is needed.
Appointment scheduling
Patient intake and triage
Website, WhatsApp, email and more
See how much support our customers automate
From 40% to 98% automation. Faster responses, lower workload, and scalable support.
- 24/7 personal service for customers
- 17% higher productivity
R-Vent uses AI Agent Linda to support customers and colleagues 24/7. Employees spend less time searching for technical information and generate significantly more quotations.
- 1,596 visitor questions automatically handled
- 80% less phone support pressure
Vintia automates visitor questions for organizations in the leisure industry. Visitors receive instant answers while the team supports more organizations without hiring additional staff.
- 93,000 conversations per year handled
- 98% automatically resolved
MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.
- 40% outside office hours
- 24/7 support for residents
Gennep provides round-the-clock support without increasing workload for internal teams.
- 90% fewer live chats
- 35 hours saved per week
BrandMR reduces support pressure and frees up time for complex cases.
- 80% of inquiries automated
- 1.1M visitors per year
Burgers’ Zoo handles most customer questions automatically, even during peak periods.
- 100% automated conversations
- 1,500 per month handled
NKC fully automates support and handles peak demand without added workload.
- 95% of inquiries automated
- 1.5 hours saved per day
Tourism VAN automates most questions and saves time daily across service locations.
Integrations
Connect your AI Agent with your healthcare systems
Integrate with your appointment software, EHR, CRM or other healthcare applications. Let patients schedule appointments, update personal information, retrieve practical information and automatically collect relevant data before consultations.
Appointment scheduling
Patient record integrations
Secure API integrations
Privacy & Security
Built for healthcare organizations
Healthcare requires trust. Watermelon is built with security, privacy and compliance at its core. You stay in complete control of your knowledge, instructions and patient communication while protecting sensitive information.
GDPR compliant
EU hosted
Secure handling of sensitive information