Improve the patient experience with a chatbot.

A chatbot can offer many benefits, from helping to alleviate concerns to streamlining the overall care process among all patients.

Chatbot gezondheidszorg

Why use a chatbot in healthcare?

Respond to patient concerns

Offer helpful information

Improve the quality of care

Automatically schedule appointments

Transform the patient experience

Streamline patient management

Rody Hermkens

“Building the chatbot was so quick - within a week Chatbot Loggi was live. The platform is very easy to use. It’s intuitively designed and also makes it fun to build the chatbot.“

– Rody Hermkens - Head of Marketing, Logistiekconcurrent

Read the success story
chatbot onderwijs

Conversational healthcare

Transform the patient experience

Invite the patient to chat in order to optimize care trajectories, improve diagnoses and treatments and get valuable insights to improve the overall patient outlook.

chatbot healthcare

Stop the endless search for information

Alleviate patient concerns

You know it too well, the patient searches for their own diagnosis online and starts to worry. They call and you’re spending time calming them down. Help alleviate these fears with a chatbot that can listen and respond with correct information.

2500+

chatbots created with Watermelon

3M

conversations per month

different languages used

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Employee from NKC
NKC logo
  • 100% automated conversations
  • 1500 conversations per month handled

NKC has transformed its member support with the implementation of an AI chatbot. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.

Employee from De Kennemer Duincampings
De Kennemer Duincampings logo
  • 100% automated conversations
  • 2000 conversations per month handled

De Kennemer Duincampings has significantly improved its service by implementing Watermelon’s AI chatbot. This digital assistant not only ensures 24/7 availability for guests but also optimizes internal processes and content on their website.

Employee of Adrem Limburg
Adrem Limburg logo
  • 50% of customer service costs saved
  • 40% of inquiries handled outside office hours

Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI chatbot. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.

Employee of Zadkine
Zadkine logo
  • 80% of customer inquiries automated
  • 50% of inquiries handled outside business hours

Zadkine has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.

Employee of Tourism Veluwe Arnhem Nijmegen
Tourism VAN logo
  • 95% of customer inquiries automated
  • 1.5 hours per day saved in Citystores

Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI chatbots. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.

Employees of MBOwebshop.nl
MBOwebshop.nl logo
  • Reduced customer waiting time from 5 to 2 minutes
  • 35% reduction in operational costs.

MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.

chatbot healthcare

Making it easier to provide care

Streamline patient management

Integrate your healthcare chatbot with your (patient record) systems and offer faster, more thorough care based on real-time data. Leverage patient history, offer personal suggestions or collect additional information to enrich the patient’s record.

chatbot healthcare

Focus on what’s important

improve the quality of care

Improve the operational efficiency across all departments with an intelligent chatbot. Let the chatbot provide patients with the closest clinic, schedule appointments and answer questions about payments, so that teams have more time to focus on providing care.

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