Improve the patient experience with a chatbot.

A chatbot can offer many benefits, from helping to alleviate concerns to streamlining the overall care process among all patients.

Chatbot gezondheidszorg

Why use a chatbot in healthcare?

Respond to patient concerns

Offer helpful information

Improve the quality of care

Automatically schedule appointments

Transform the patient experience

Streamline patient management

Rody Hermkens

“Building the chatbot was so quick - within a week Chatbot Loggi was live. The platform is very easy to use. It’s intuitively designed and also makes it fun to build the chatbot.“

– Rody Hermkens - Head of Marketing, Logistiekconcurrent

Read the success story
chatbot onderwijs

Conversational healthcare

Transform the patient experience

Invite the patient to chat in order to optimize care trajectories, improve diagnoses and treatments and get valuable insights to improve the overall patient outlook.

chatbot healthcare

Stop the endless search for information

Alleviate patient concerns

You know it too well, the patient searches for their own diagnosis online and starts to worry. They call and you’re spending time calming them down. Help alleviate these fears with a chatbot that can listen and respond with correct information.


chatbots created with Watermelon


conversations per month


different languages used

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Employees of AFAS software
Logo of AFAS software
  • 24/7 availability for customers
  • 90% of conversations automated

AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.

Marijn from
Logo of
  • 1500 conversations per month with Chatbot Maartje
  • 100% automated conversations

GPT-4 chatbot Maartje has been online for just one month and is a filter for all customers before they reach the human colleagues. Where a 'regular' chatbot answered pre-set questions, Maartje effortlessly gives advice on products that fit the customer's wishes.

Phone-Factory chatbot
Logo of Phone-Factory
  • 500 conversations per month thanks to chatbot Tellie
  • 50% out of office conversations

Chatbot Tellie has been live for about a month, and is already seeing the positive impact. The chatbot is an extension of the business and helps take on work from the customer service team.

Logo of Logistiekconcurrent
Logo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.

Successtory of Qander
Logo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKR
Logo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

chatbot healthcare

Making it easier to provide care

Streamline patient management

Integrate your healthcare chatbot with your (patient record) systems and offer faster, more thorough care based on real-time data. Leverage patient history, offer personal suggestions or collect additional information to enrich the patient’s record.

chatbot healthcare

Focus on what’s important

improve the quality of care

Improve the operational efficiency across all departments with an intelligent chatbot. Let the chatbot provide patients with the closest clinic, schedule appointments and answer questions about payments, so that teams have more time to focus on providing care.

Boost Your Productivity with your own GPT-4 chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4 Powered Chatbot Solution. Try it free now.

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