📞 Upcoming Webinar:

Join our live webinar on November 5 and see AI-powered calling in action.

📞 Upcoming Webinar:

Join our live webinar on November 5 and see AI-powered calling in action.

📞 Upcoming Webinar:

Join our live webinar on November 5 and see AI-powered calling in action.

AI AGENT FOR MUNICIPALITIES

Provide citizens with 24/7 service without hiring more staff

Citizens expect instant answers, even outside office hours. Watermelon helps municipalities automatically answer questions, guide citizens to the right information and reduce the workload of your customer contact center.

Illustration for Provide citizens with 24/7 service without hiring more staff

AI AGENT FOR MUNICIPALITIES

Provide citizens with 24/7 service without hiring more staff

Citizens expect instant answers, even outside office hours. Watermelon helps municipalities automatically answer questions, guide citizens to the right information and reduce the workload of your customer contact center.

Illustration for Provide citizens with 24/7 service without hiring more staff

AI AGENT FOR MUNICIPALITIES

Provide citizens with 24/7 service without hiring more staff

Citizens expect instant answers, even outside office hours. Watermelon helps municipalities automatically answer questions, guide citizens to the right information and reduce the workload of your customer contact center.

Illustration for Provide citizens with 24/7 service without hiring more staff

AI AGENT FOR MUNICIPALITIES

Provide citizens with 24/7 service without hiring more staff

Citizens expect instant answers, even outside office hours. Watermelon helps municipalities automatically answer questions, guide citizens to the right information and reduce the workload of your customer contact center.

Illustration for Provide citizens with 24/7 service without hiring more staff

How municipalities use AI

Answer citizen questions icon

Answer citizen questions

Provide 24/7 digital services icon

Provide 24/7 digital services

Reduce customer contact center workload icon

Reduce customer contact center workload

Guide citizens to the right information icon

Guide citizens to the right information

Support internal employees icon

Support internal employees

Build multiple AI Agents in one platform icon

Build multiple AI Agents in one platform

How municipalities use AI

Answer citizen questions icon

Answer citizen questions

Provide 24/7 digital services icon

Provide 24/7 digital services

Reduce customer contact center workload icon

Reduce customer contact center workload

Guide citizens to the right information icon

Guide citizens to the right information

Support internal employees icon

Support internal employees

Build multiple AI Agents in one platform icon

Build multiple AI Agents in one platform

How municipalities use AI

Answer citizen questions icon

Answer citizen questions

Provide 24/7 digital services icon

Provide 24/7 digital services

Reduce customer contact center workload icon

Reduce customer contact center workload

Guide citizens to the right information icon

Guide citizens to the right information

Support internal employees icon

Support internal employees

Build multiple AI Agents in one platform icon

Build multiple AI Agents in one platform

Portrait of Municipality of Gennep

“The biggest advantage of Watermelon is its flexibility. As soon as citizens ask for more detailed answers, we can easily adjust the AI.“

– Municipality of Gennep

Portrait of Municipality of Gennep

“The biggest advantage of Watermelon is its flexibility. As soon as citizens ask for more detailed answers, we can easily adjust the AI.“

– Municipality of Gennep

Portrait of Municipality of Gennep

“The biggest advantage of Watermelon is its flexibility. As soon as citizens ask for more detailed answers, we can easily adjust the AI.“

– Municipality of Gennep

THE CHALLENGE

More questions. Limited capacity.

Municipalities receive daily questions about passports, moving home, waste collection, permits and appointments. Citizens expect immediate answers, while customer contact center teams are often small. An AI Agent automatically handles these repetitive questions.

AI Agent municipality

THE CHALLENGE

More questions. Limited capacity.

Municipalities receive daily questions about passports, moving home, waste collection, permits and appointments. Citizens expect immediate answers, while customer contact center teams are often small. An AI Agent automatically handles these repetitive questions.

AI Agent municipality

THE CHALLENGE

More questions. Limited capacity.

Municipalities receive daily questions about passports, moving home, waste collection, permits and appointments. Citizens expect immediate answers, while customer contact center teams are often small. An AI Agent automatically handles these repetitive questions.

AI Agent municipality

MORE THAN JUST A CHATBOT

Build AI Agents for citizens and employees

Just like the Municipality of Gennep, you can deploy multiple AI Agents from one platform. For example, an AI Agent for citizens, a legal knowledge assistant for employees and an AI writing assistant for policy and communications.

AI Agent for municipalities

MORE THAN JUST A CHATBOT

Build AI Agents for citizens and employees

Just like the Municipality of Gennep, you can deploy multiple AI Agents from one platform. For example, an AI Agent for citizens, a legal knowledge assistant for employees and an AI writing assistant for policy and communications.

AI Agent for municipalities

MORE THAN JUST A CHATBOT

Build AI Agents for citizens and employees

Just like the Municipality of Gennep, you can deploy multiple AI Agents from one platform. For example, an AI Agent for citizens, a legal knowledge assistant for employees and an AI writing assistant for policy and communications.

AI Agent for municipalities

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

Two Vintia colleagues in front of the entrance to their office
Vintia

90%

Successfully resolved

80%

Reduction in phone support

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl

93K

conversations / year

98%

Automated

Two colleagues talking at a desk with a laptop
Municipality of Gennep

150

conversations per month

40%

outside office hours

Two BrandMR colleagues in their office in front of the company logo
BrandMR

0.9

FTE saved

35

hours saved per week

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo

80%

automated

24/7

available for customers

NKC employee in front of a Partner in camperlife banner
NKC

100%

automated conversations

15

minutes to go live

LeisureLands Employee
Leisurelands

95%

conversations automated

42%

outside office hours

KwikFit employee standing in front of a KwikFit branch
KwikFit

72,000

conversations per year

30%

fewer phone calls

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

Two Vintia colleagues in front of the entrance to their office
Vintia

90%

Successfully resolved

80%

Reduction in phone support

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl

93K

conversations / year

98%

Automated

Two colleagues talking at a desk with a laptop
Municipality of Gennep

150

conversations per month

40%

outside office hours

Two BrandMR colleagues in their office in front of the company logo
BrandMR

0.9

FTE saved

35

hours saved per week

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo

80%

automated

24/7

available for customers

NKC employee in front of a Partner in camperlife banner
NKC

100%

automated conversations

15

minutes to go live

LeisureLands Employee
Leisurelands

95%

conversations automated

42%

outside office hours

KwikFit employee standing in front of a KwikFit branch
KwikFit

72,000

conversations per year

30%

fewer phone calls

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

Two Vintia colleagues in front of the entrance to their office
Vintia

90%

Successfully resolved

80%

Reduction in phone support

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl

93K

conversations / year

98%

Automated

Two colleagues talking at a desk with a laptop
Municipality of Gennep

150

conversations per month

40%

outside office hours

Two BrandMR colleagues in their office in front of the company logo
BrandMR

0.9

FTE saved

35

hours saved per week

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo

80%

automated

24/7

available for customers

NKC employee in front of a Partner in camperlife banner
NKC

100%

automated conversations

15

minutes to go live

LeisureLands Employee
Leisurelands

95%

conversations automated

42%

outside office hours

KwikFit employee standing in front of a KwikFit branch
KwikFit

72,000

conversations per year

30%

fewer phone calls

24/7 CITIZEN SERVICES

Always available for your citizens

Your AI Agent answers questions about passports, driver's licenses, moving home, waste collection, taxes, appointments and dozens of other municipal services. Even outside office hours, citizens receive instant answers.

24/7 digital citizen services

Automatically answer frequently asked questions

Guide citizens to the right page or appointment

AI Agent for municipalities

24/7 CITIZEN SERVICES

Always available for your citizens

Your AI Agent answers questions about passports, driver's licenses, moving home, waste collection, taxes, appointments and dozens of other municipal services. Even outside office hours, citizens receive instant answers.

24/7 digital citizen services

Automatically answer frequently asked questions

Guide citizens to the right page or appointment

AI Agent for municipalities

24/7 CITIZEN SERVICES

Always available for your citizens

Your AI Agent answers questions about passports, driver's licenses, moving home, waste collection, taxes, appointments and dozens of other municipal services. Even outside office hours, citizens receive instant answers.

24/7 digital citizen services

Automatically answer frequently asked questions

Guide citizens to the right page or appointment

AI Agent for municipalities

SECURE AND IN CONTROL

Stay in full control of your AI

Municipalities decide exactly which information the AI uses and how it responds. Train your AI on municipal websites, policy documents and internal knowledge. With the Interactive Tester, your AI continuously improves over time.

Train on municipal websites and documents

Improve responses with the Interactive Tester

Secure, GDPR-compliant and fully controllable

AI Agent for municipalities

SECURE AND IN CONTROL

Stay in full control of your AI

Municipalities decide exactly which information the AI uses and how it responds. Train your AI on municipal websites, policy documents and internal knowledge. With the Interactive Tester, your AI continuously improves over time.

Train on municipal websites and documents

Improve responses with the Interactive Tester

Secure, GDPR-compliant and fully controllable

AI Agent for municipalities

SECURE AND IN CONTROL

Stay in full control of your AI

Municipalities decide exactly which information the AI uses and how it responds. Train your AI on municipal websites, policy documents and internal knowledge. With the Interactive Tester, your AI continuously improves over time.

Train on municipal websites and documents

Improve responses with the Interactive Tester

Secure, GDPR-compliant and fully controllable

AI Agent for municipalities
Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.