Are you ready for the institution of the future?

An AI Agent offers citizens an easily accessible way to get information and ask questions. Be available 24/7 and reduce workload by increasing automation in online conversations.

AI Agent government agencies

Why should government agencies use an AI Agent?

Provide information in an interactive way

Increase your self-service options

Simplify complex service

Reduce the number of phone calls

Future-proof your agency

Reduce the workload in your contact center

Rody Hermkens

“Building the AI Agent was so quick - within a week AI Agent Loggi was live. The platform is very easy to use. It’s intuitively designed and also makes it fun to build the AI Agent.“

– Rody Hermkens - Head of Marketing, Logistiekconcurrent

Read the success story
AI Agent

Simplicity is key

Make complex service more simple

Providing service as a government agency is often more complex than commercial business. An AI Agent can guide the user to the right answer with easy-to-use buttons and prompts.

AI Agent government agencies

Personal and intelligent

Reduce workload in your contact center

Two big challenges in a contact center are 1) the growth in phone call volume and 2) the need to transfer calls between departments. An AI Agent can easily reduce the number of calls by answering more questions online.

2500+

AI Agents created with Watermelon

3M

conversations per month

different languages used

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Medewerkers van Foresco
Foresco logo
  • 67% of customer inquiries automated
  • 6000 customer interactions handled annually
  • 25% of conversations outside office hours

Foresco has significantly streamlined its customer service with AI Agent Kim. The AI solution automates 67% of inquiries, manages 6,000 interactions annually, and ensures customers receive answers even outside office hours. This saves the inside sales team valuable time to focus on complex requests.

Employees from PetBase
PetBase logo
  • 24/7 customer service availability
  • 95% of inquiries automated
  • 58 hours saved per month

PetBase has transformed its customer service with an AI agent. This solution provides 24/7 availability, significantly reduces workload, and improves response times. PetBase now saves 58 hours per month, allowing staff to focus on complex cases.

Employees from Afzetbak and De Afvalmaatjes
Afzetbak logo
  • 24/7 customer service availability
  • 150 extra conversions per month achieved

Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI Agent. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.

Employee from NKC
NKC logo
  • 100% automated conversations
  • 1500 conversations per month handled

NKC has transformed its member support with the implementation of an AI Agent. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.

Employee from De Kennemer Duincampings
De Kennemer Duincampings logo
  • 100% automated conversations
  • 2000 conversations per month handled

De Kennemer Duincampings has significantly improved its service by implementing Watermelon’s AI Agent. This digital assistant not only ensures 24/7 availability for guests but also optimizes internal processes and content on their website.

Employee of Adrem Limburg
Adrem Limburg logo
  • 50% of customer service costs saved
  • 40% of inquiries handled outside office hours

Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI Agent. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.

Employee of Zadkine
Zadkine logo
  • 80% of customer inquiries automated
  • 50% of inquiries handled outside business hours

Zadkine has embraced the power of automation with Watermelon's AI Agents. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.

Employee of Tourism Veluwe Arnhem Nijmegen
Tourism VAN logo
  • 95% of customer inquiries automated
  • 1.5 hours per day saved in Citystores

Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI Agents. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.

Employees of MBOwebshop.nl
MBOwebshop.nl logo
  • Reduced customer waiting time from 5 to 2 minutes
  • 35% reduction in operational costs.

MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI Agents. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.

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You (they) can do it!

Increase your self-service options

An AI Agent can offer your website visitors an easy way to find the answers they’re looking for on their own. Many users aren’t thorough readers and will quickly pick up the phone, but an AI Agent can chime in beforehand and guide the user to the exact information they seek.

AI Agent government agencies

Less hold time, less waiting

Reduce the volume of phone calls

When your AI Agent is successful, users will have more conversations online without needing to get in touch with the contact center. This will directly lead to a reduction in the volume of phone calls and emails.

Boost Your Productivity with your own AI Agent . Get Started Today.

Transform your Customer Service with Watermelon's AI Agent Solution. Try it free now.

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