AI AGENT FOR MUNICIPALITIES
Provide citizens with 24/7 service without hiring more staff
Citizens expect instant answers, even outside office hours. Watermelon helps municipalities automatically answer questions, guide citizens to the right information and reduce the workload of your customer contact center.
AI AGENT FOR MUNICIPALITIES
Provide citizens with 24/7 service without hiring more staff
Citizens expect instant answers, even outside office hours. Watermelon helps municipalities automatically answer questions, guide citizens to the right information and reduce the workload of your customer contact center.
AI AGENT FOR MUNICIPALITIES
Provide citizens with 24/7 service without hiring more staff
Citizens expect instant answers, even outside office hours. Watermelon helps municipalities automatically answer questions, guide citizens to the right information and reduce the workload of your customer contact center.
AI AGENT FOR MUNICIPALITIES
Provide citizens with 24/7 service without hiring more staff
Citizens expect instant answers, even outside office hours. Watermelon helps municipalities automatically answer questions, guide citizens to the right information and reduce the workload of your customer contact center.
How municipalities use AI
Answer citizen questions
Provide 24/7 digital services
Reduce customer contact center workload
Guide citizens to the right information
Support internal employees
Build multiple AI Agents in one platform
How municipalities use AI
Answer citizen questions
Provide 24/7 digital services
Reduce customer contact center workload
Guide citizens to the right information
Support internal employees
Build multiple AI Agents in one platform
How municipalities use AI
Answer citizen questions
Provide 24/7 digital services
Reduce customer contact center workload
Guide citizens to the right information
Support internal employees
Build multiple AI Agents in one platform
“The biggest advantage of Watermelon is its flexibility. As soon as citizens ask for more detailed answers, we can easily adjust the AI.“
– Municipality of Gennep
“The biggest advantage of Watermelon is its flexibility. As soon as citizens ask for more detailed answers, we can easily adjust the AI.“
– Municipality of Gennep
“The biggest advantage of Watermelon is its flexibility. As soon as citizens ask for more detailed answers, we can easily adjust the AI.“
– Municipality of Gennep
THE CHALLENGE
More questions. Limited capacity.
Municipalities receive daily questions about passports, moving home, waste collection, permits and appointments. Citizens expect immediate answers, while customer contact center teams are often small. An AI Agent automatically handles these repetitive questions.
THE CHALLENGE
More questions. Limited capacity.
Municipalities receive daily questions about passports, moving home, waste collection, permits and appointments. Citizens expect immediate answers, while customer contact center teams are often small. An AI Agent automatically handles these repetitive questions.
THE CHALLENGE
More questions. Limited capacity.
Municipalities receive daily questions about passports, moving home, waste collection, permits and appointments. Citizens expect immediate answers, while customer contact center teams are often small. An AI Agent automatically handles these repetitive questions.
MORE THAN JUST A CHATBOT
Build AI Agents for citizens and employees
Just like the Municipality of Gennep, you can deploy multiple AI Agents from one platform. For example, an AI Agent for citizens, a legal knowledge assistant for employees and an AI writing assistant for policy and communications.
MORE THAN JUST A CHATBOT
Build AI Agents for citizens and employees
Just like the Municipality of Gennep, you can deploy multiple AI Agents from one platform. For example, an AI Agent for citizens, a legal knowledge assistant for employees and an AI writing assistant for policy and communications.
MORE THAN JUST A CHATBOT
Build AI Agents for citizens and employees
Just like the Municipality of Gennep, you can deploy multiple AI Agents from one platform. For example, an AI Agent for citizens, a legal knowledge assistant for employees and an AI writing assistant for policy and communications.
See how much support our customers automate
From 40% to 98% automation. Faster responses, lower workload, and scalable support.
72,000 conversations
per year
30% fewer phone calls
With Watermelon's AI Agent, KwikFit automates thousands of customer inquiries every month, helping customers faster while giving employees more time for personal support.
1,596 visitor questions
automatically handled
80% less phone support pressure
Vintia answers visitor questions instantly and supports more organizations without hiring extra staff.
93,000 conversations per year
handled
98% automatically resolved
MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.
40% outside office hours
24/7 support for residents
Gennep provides round-the-clock support without increasing workload for internal teams.
90% fewer live chats
35 hours saved per week
BrandMR reduces support pressure and frees up time for complex cases.
80% of inquiries automated
1.1M visitors per year
Burgers’ Zoo handles most customer questions automatically, even during peak periods.
100% automated conversations
1,500 per month handled
NKC fully automates support and handles peak demand without added workload.
95% of conversations
fully automated
42% outside
office hours
With AI Agent Leila, visitors get answers 24/7, giving the team more time for personal customer interactions.
See how much support our customers automate
From 40% to 98% automation. Faster responses, lower workload, and scalable support.
72,000 conversations
per year
30% fewer phone calls
With Watermelon's AI Agent, KwikFit automates thousands of customer inquiries every month, helping customers faster while giving employees more time for personal support.
1,596 visitor questions
automatically handled
80% less phone support pressure
Vintia answers visitor questions instantly and supports more organizations without hiring extra staff.
93,000 conversations per year
handled
98% automatically resolved
MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.
40% outside office hours
24/7 support for residents
Gennep provides round-the-clock support without increasing workload for internal teams.
90% fewer live chats
35 hours saved per week
BrandMR reduces support pressure and frees up time for complex cases.
80% of inquiries automated
1.1M visitors per year
Burgers’ Zoo handles most customer questions automatically, even during peak periods.
100% automated conversations
1,500 per month handled
NKC fully automates support and handles peak demand without added workload.
95% of conversations
fully automated
42% outside
office hours
With AI Agent Leila, visitors get answers 24/7, giving the team more time for personal customer interactions.
See how much support our customers automate
From 40% to 98% automation. Faster responses, lower workload, and scalable support.
72,000 conversations
per year
30% fewer phone calls
With Watermelon's AI Agent, KwikFit automates thousands of customer inquiries every month, helping customers faster while giving employees more time for personal support.
1,596 visitor questions
automatically handled
80% less phone support pressure
Vintia answers visitor questions instantly and supports more organizations without hiring extra staff.
93,000 conversations per year
handled
98% automatically resolved
MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.
40% outside office hours
24/7 support for residents
Gennep provides round-the-clock support without increasing workload for internal teams.
90% fewer live chats
35 hours saved per week
BrandMR reduces support pressure and frees up time for complex cases.
80% of inquiries automated
1.1M visitors per year
Burgers’ Zoo handles most customer questions automatically, even during peak periods.
100% automated conversations
1,500 per month handled
NKC fully automates support and handles peak demand without added workload.
95% of conversations
fully automated
42% outside
office hours
With AI Agent Leila, visitors get answers 24/7, giving the team more time for personal customer interactions.
24/7 CITIZEN SERVICES
Always available for your citizens
Your AI Agent answers questions about passports, driver's licenses, moving home, waste collection, taxes, appointments and dozens of other municipal services. Even outside office hours, citizens receive instant answers.
24/7 digital citizen services
Automatically answer frequently asked questions
Guide citizens to the right page or appointment
24/7 CITIZEN SERVICES
Always available for your citizens
Your AI Agent answers questions about passports, driver's licenses, moving home, waste collection, taxes, appointments and dozens of other municipal services. Even outside office hours, citizens receive instant answers.
24/7 digital citizen services
Automatically answer frequently asked questions
Guide citizens to the right page or appointment
24/7 CITIZEN SERVICES
Always available for your citizens
Your AI Agent answers questions about passports, driver's licenses, moving home, waste collection, taxes, appointments and dozens of other municipal services. Even outside office hours, citizens receive instant answers.
24/7 digital citizen services
Automatically answer frequently asked questions
Guide citizens to the right page or appointment
SECURE AND IN CONTROL
Stay in full control of your AI
Municipalities decide exactly which information the AI uses and how it responds. Train your AI on municipal websites, policy documents and internal knowledge. With the Interactive Tester, your AI continuously improves over time.
Train on municipal websites and documents
Improve responses with the Interactive Tester
Secure, GDPR-compliant and fully controllable
SECURE AND IN CONTROL
Stay in full control of your AI
Municipalities decide exactly which information the AI uses and how it responds. Train your AI on municipal websites, policy documents and internal knowledge. With the Interactive Tester, your AI continuously improves over time.
Train on municipal websites and documents
Improve responses with the Interactive Tester
Secure, GDPR-compliant and fully controllable
SECURE AND IN CONTROL
Stay in full control of your AI
Municipalities decide exactly which information the AI uses and how it responds. Train your AI on municipal websites, policy documents and internal knowledge. With the Interactive Tester, your AI continuously improves over time.
Train on municipal websites and documents
Improve responses with the Interactive Tester
Secure, GDPR-compliant and fully controllable
See how many customer conversations AI can automate.
In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.
See how many customer conversations AI can automate.
In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.
See how many customer conversations AI can automate.
In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.