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WEBHOOKS

Empower Your AI Agent with Real-Time Webhooks for Customer Service

Empower Your AI Agent with Real-Time Webhooks for Customer Service

With the integration of webhooks, your AI Agent gains the ability to exchange real-time information with external systems. This advanced functionality enables your AI Agent to handle more complex queries, leading to a more efficient customer service experience for your team and users alike

With the integration of webhooks, your AI Agent gains the ability to exchange real-time information with external systems. This advanced functionality enables your AI Agent to handle more complex queries, leading to a more efficient customer service experience for your team and users alike

An API request shown beside a chat conversation

What is a webhook?

Webhooks are also known as an 'HTTP push' or a 'web callback'. Webhooks allow applications to exchange information automatically and in real time. When the callback is triggered, data is pulled from a external source and provided in the requesting application. By building a webhook between Watermelon and an external application, the AI Agent can request and provide information real-time in the chat conversation.

Webhooks integration with Watermelon

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

Two Vintia colleagues in front of the entrance to their office
Vintia

90%

Successfully resolved

80%

Reduction in phone support

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl

93K

conversations / year

98%

Automated

Two colleagues talking at a desk with a laptop
Municipality of Gennep

150

conversations per month

40%

outside office hours

Two BrandMR colleagues in their office in front of the company logo
BrandMR

0.9

FTE saved

35

hours saved per week

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo

80%

automated

24/7

available for customers

NKC employee in front of a Partner in camperlife banner
NKC

100%

automated conversations

15

minutes to go live

LeisureLands Employee
Leisurelands

95%

conversations automated

42%

outside office hours

KwikFit employee standing in front of a KwikFit branch
KwikFit

72,000

conversations per year

30%

fewer phone calls

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

Two Vintia colleagues in front of the entrance to their office
Vintia

90%

Successfully resolved

80%

Reduction in phone support

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl

93K

conversations / year

98%

Automated

Two colleagues talking at a desk with a laptop
Municipality of Gennep

150

conversations per month

40%

outside office hours

Two BrandMR colleagues in their office in front of the company logo
BrandMR

0.9

FTE saved

35

hours saved per week

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo

80%

automated

24/7

available for customers

NKC employee in front of a Partner in camperlife banner
NKC

100%

automated conversations

15

minutes to go live

LeisureLands Employee
Leisurelands

95%

conversations automated

42%

outside office hours

KwikFit employee standing in front of a KwikFit branch
KwikFit

72,000

conversations per year

30%

fewer phone calls

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

Two Vintia colleagues in front of the entrance to their office
Vintia

90%

Successfully resolved

80%

Reduction in phone support

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl

93K

conversations / year

98%

Automated

Two colleagues talking at a desk with a laptop
Municipality of Gennep

150

conversations per month

40%

outside office hours

Two BrandMR colleagues in their office in front of the company logo
BrandMR

0.9

FTE saved

35

hours saved per week

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo

80%

automated

24/7

available for customers

NKC employee in front of a Partner in camperlife banner
NKC

100%

automated conversations

15

minutes to go live

LeisureLands Employee
Leisurelands

95%

conversations automated

42%

outside office hours

KwikFit employee standing in front of a KwikFit branch
KwikFit

72,000

conversations per year

30%

fewer phone calls

HIGHLY INTELLIGENT AI AGENT

Integrate your AI Agent with your CRM system

When a customer starts a chat, your AI Agent can request information from another application, like your CRM system. This means your AI Agent can provide your customers with details such as their order status or case progress, but also request details from the customer and update these in your CRM system. Integrating your CRM with your Watermelon AI Agent means that conversations with customers have the most up-to-date information available, and that more complex questions can also be automatically answered by your AI Agent!

Watermelon product illustration

HIGHLY INTELLIGENT AI AGENT

Integrate your AI Agent with your CRM system

When a customer starts a chat, your AI Agent can request information from another application, like your CRM system. This means your AI Agent can provide your customers with details such as their order status or case progress, but also request details from the customer and update these in your CRM system. Integrating your CRM with your Watermelon AI Agent means that conversations with customers have the most up-to-date information available, and that more complex questions can also be automatically answered by your AI Agent!

Watermelon product illustration

HIGHLY INTELLIGENT AI AGENT

Integrate your AI Agent with your CRM system

When a customer starts a chat, your AI Agent can request information from another application, like your CRM system. This means your AI Agent can provide your customers with details such as their order status or case progress, but also request details from the customer and update these in your CRM system. Integrating your CRM with your Watermelon AI Agent means that conversations with customers have the most up-to-date information available, and that more complex questions can also be automatically answered by your AI Agent!

Watermelon product illustration

YOUR AI AGENT IS READY IN NO-TIME

Easily create webhooks with our API documentation

We've created detailed API documentation so you can build your own webhooks. Your development team can create a connection between Watermelon and your external application. Want to get started? Dig in to the documentation at our docs page.

Watermelon product illustration

YOUR AI AGENT IS READY IN NO-TIME

Easily create webhooks with our API documentation

We've created detailed API documentation so you can build your own webhooks. Your development team can create a connection between Watermelon and your external application. Want to get started? Dig in to the documentation at our docs page.

Watermelon product illustration

YOUR AI AGENT IS READY IN NO-TIME

Easily create webhooks with our API documentation

We've created detailed API documentation so you can build your own webhooks. Your development team can create a connection between Watermelon and your external application. Want to get started? Dig in to the documentation at our docs page.

Watermelon product illustration

Reviews from our customers

Watermelon is rated on average 4.5 out of 5 stars among 70 reviews.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.