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WEBHOOKS

Empower Your AI Agent with Real-Time Webhooks for Customer Service

Empower Your AI Agent with Real-Time Webhooks for Customer Service

With the integration of webhooks, your AI Agent gains the ability to exchange real-time information with external systems. This advanced functionality enables your AI Agent to handle more complex queries, leading to a more efficient customer service experience for your team and users alike

With the integration of webhooks, your AI Agent gains the ability to exchange real-time information with external systems. This advanced functionality enables your AI Agent to handle more complex queries, leading to a more efficient customer service experience for your team and users alike

An API request shown beside a chat conversation

What is a webhook?

Webhooks are also known as an 'HTTP push' or a 'web callback'. Webhooks allow applications to exchange information automatically and in real time. When the callback is triggered, data is pulled from a external source and provided in the requesting application. By building a webhook between Watermelon and an external application, the AI Agent can request and provide information real-time in the chat conversation.

Webhooks integration with Watermelon

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

KwikFit employee standing in front of a KwikFit branch
KwikFit
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72,000 conversations

per year

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30% fewer phone calls

With Watermelon's AI Agent, KwikFit automates thousands of customer inquiries every month, helping customers faster while giving employees more time for personal support.

Two Vintia colleagues in front of the entrance to their office
Vintia
Arrow icon

1,596 visitor questions

automatically handled

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80% less phone support pressure

Vintia automates visitor questions for organizations in the leisure industry. Visitors receive instant answers while the team supports more organizations without hiring additional staff.

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl
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93,000 conversations per year

handled

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98% automatically resolved

MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.

Two colleagues talking at a desk with a laptop
Municipality of Gennep
Arrow icon

40% outside office hours

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24/7 support for residents

Gennep provides round-the-clock support without increasing workload for internal teams.

Two BrandMR colleagues in their office in front of the company logo
BrandMR
Arrow icon

90% fewer live chats

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35 hours saved per week

BrandMR reduces support pressure and frees up time for complex cases.

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo
Arrow icon

80% of inquiries automated

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1.1M visitors per year

Burgers’ Zoo handles most customer questions automatically, even during peak periods.

NKC employee in front of a Partner in camperlife banner
NKC
Arrow icon

100% automated conversations

Arrow icon

1,500 per month handled

NKC fully automates support and handles peak demand without added workload.

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

KwikFit employee standing in front of a KwikFit branch
KwikFit
Arrow icon

72,000 conversations

per year

Arrow icon

30% fewer phone calls

With Watermelon's AI Agent, KwikFit automates thousands of customer inquiries every month, helping customers faster while giving employees more time for personal support.

Two Vintia colleagues in front of the entrance to their office
Vintia
Arrow icon

1,596 visitor questions

automatically handled

Arrow icon

80% less phone support pressure

Vintia automates visitor questions for organizations in the leisure industry. Visitors receive instant answers while the team supports more organizations without hiring additional staff.

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl
Arrow icon

93,000 conversations per year

handled

Arrow icon

98% automatically resolved

MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.

Two colleagues talking at a desk with a laptop
Municipality of Gennep
Arrow icon

40% outside office hours

Arrow icon

24/7 support for residents

Gennep provides round-the-clock support without increasing workload for internal teams.

Two BrandMR colleagues in their office in front of the company logo
BrandMR
Arrow icon

90% fewer live chats

Arrow icon

35 hours saved per week

BrandMR reduces support pressure and frees up time for complex cases.

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo
Arrow icon

80% of inquiries automated

Arrow icon

1.1M visitors per year

Burgers’ Zoo handles most customer questions automatically, even during peak periods.

NKC employee in front of a Partner in camperlife banner
NKC
Arrow icon

100% automated conversations

Arrow icon

1,500 per month handled

NKC fully automates support and handles peak demand without added workload.

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

KwikFit employee standing in front of a KwikFit branch
KwikFit
Arrow icon

72,000 conversations

per year

Arrow icon

30% fewer phone calls

With Watermelon's AI Agent, KwikFit automates thousands of customer inquiries every month, helping customers faster while giving employees more time for personal support.

Two Vintia colleagues in front of the entrance to their office
Vintia
Arrow icon

1,596 visitor questions

automatically handled

Arrow icon

80% less phone support pressure

Vintia automates visitor questions for organizations in the leisure industry. Visitors receive instant answers while the team supports more organizations without hiring additional staff.

Two MBOwebshop.nl colleagues with a shopping trolley in their office
MBOwebshop.nl
Arrow icon

93,000 conversations per year

handled

Arrow icon

98% automatically resolved

MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.

Two colleagues talking at a desk with a laptop
Municipality of Gennep
Arrow icon

40% outside office hours

Arrow icon

24/7 support for residents

Gennep provides round-the-clock support without increasing workload for internal teams.

Two BrandMR colleagues in their office in front of the company logo
BrandMR
Arrow icon

90% fewer live chats

Arrow icon

35 hours saved per week

BrandMR reduces support pressure and frees up time for complex cases.

Burgers' Zoo employee sitting in front of the zoo entrance
Burgers’ Zoo
Arrow icon

80% of inquiries automated

Arrow icon

1.1M visitors per year

Burgers’ Zoo handles most customer questions automatically, even during peak periods.

NKC employee in front of a Partner in camperlife banner
NKC
Arrow icon

100% automated conversations

Arrow icon

1,500 per month handled

NKC fully automates support and handles peak demand without added workload.

HIGHLY INTELLIGENT AI AGENT

Integrate your AI Agent with your CRM system

When a customer starts a chat, your AI Agent can request information from another application, like your CRM system. This means your AI Agent can provide your customers with details such as their order status or case progress, but also request details from the customer and update these in your CRM system. Integrating your CRM with your Watermelon AI Agent means that conversations with customers have the most up-to-date information available, and that more complex questions can also be automatically answered by your AI Agent!

Watermelon product illustration

HIGHLY INTELLIGENT AI AGENT

Integrate your AI Agent with your CRM system

When a customer starts a chat, your AI Agent can request information from another application, like your CRM system. This means your AI Agent can provide your customers with details such as their order status or case progress, but also request details from the customer and update these in your CRM system. Integrating your CRM with your Watermelon AI Agent means that conversations with customers have the most up-to-date information available, and that more complex questions can also be automatically answered by your AI Agent!

Watermelon product illustration

HIGHLY INTELLIGENT AI AGENT

Integrate your AI Agent with your CRM system

When a customer starts a chat, your AI Agent can request information from another application, like your CRM system. This means your AI Agent can provide your customers with details such as their order status or case progress, but also request details from the customer and update these in your CRM system. Integrating your CRM with your Watermelon AI Agent means that conversations with customers have the most up-to-date information available, and that more complex questions can also be automatically answered by your AI Agent!

Watermelon product illustration

YOUR AI AGENT IS READY IN NO-TIME

Easily create webhooks with our API documentation

We've created detailed API documentation so you can build your own webhooks. Your development team can create a connection between Watermelon and your external application. Want to get started? Dig in to the documentation at our docs page.

Watermelon product illustration

YOUR AI AGENT IS READY IN NO-TIME

Easily create webhooks with our API documentation

We've created detailed API documentation so you can build your own webhooks. Your development team can create a connection between Watermelon and your external application. Want to get started? Dig in to the documentation at our docs page.

Watermelon product illustration

YOUR AI AGENT IS READY IN NO-TIME

Easily create webhooks with our API documentation

We've created detailed API documentation so you can build your own webhooks. Your development team can create a connection between Watermelon and your external application. Want to get started? Dig in to the documentation at our docs page.

Watermelon product illustration

Reviews from our customers

Watermelon is rated on average 4.5 out of 5 stars among 70 reviews.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.