Create an unforgettable customer service experience

Customers get the service they want and deserve with Watermelon’s all-in-one conversational platform.

chatbot builder

The customer service solution for your mid-size business

User-friendly interface

Convert website visitors

Automate FAQ

Create a 360º customer profile

Guidance from chatbot expertsv

Be where your customers are

Stichting bkr

“Watermelon allows us to take advantage of the digital service revolution but maintain a personal and guided approach to customer contact. That’s exactly what we wanted.“

Maureen van den Bergh - Senior Lead Customer Contact Center at BKR Foundation

Read the success story
mid-size customer service

Automate customer contact

Generate more leads

Since a chatbot is online 24/7 it’s great at lead generation. Allow your chatbot to request customer details and assist customers in finding products. Improve your conversion rate with a Watermelon chatbot.

mid-size customer service

NEXT LEVEL SERVICE

A shared inbox for your whole team

Several inboxes that get overflowed. No one is going to be happy with that. Watermelon makes sure you work from one platform and switching is no longer necessary. It makes collaboration with your colleagues and your chatbot even more fun and easy.

2.500+

chatbots created with Watermelon

3M

conversations per month

different languages used

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Employees of MBOwebshop.nl
MBOwebshop.nl logo
  • Reduced customer waiting time from 5 to 2 minutes
  • 35% reduction in operational costs.

MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.

Kiesz director
Kiesz logo
  • 70% of after-hours communication is handled by chatbot Laura.
  • 82% of routine tasks are automated.

Discover how Kiesz revolutionizes dental care with chatbot Laura, enhancing patient care and increasing operational efficiency in their practice. With Laura, their AI chatbot, Kiesz is taking patient satisfaction to new heights.

Independent Waiver Service employees
Independent Waiver Service logo
  • Chatbot Just-in handles 90% of conversations.
  • Independent Waiver Service was live in 2 hours

Discover how Independent Waiver Service BV streamlines their customer interactions and optimize their operational efficiency while both providing personalized and effective service to their clients. With Just-in, their AI chatbot, they now elevate customer satisfaction to new heights.

Qander employee
Qander logo
  • Chatbots Emma & Marleen handle 40% of conversations outside of working hours.
  • Chatbots Emma & Marleen resolve 100% of conversations

Qander and Directa.nl have improved their customer service by implementing Watermelon their AI chatbot, resulting in significant efficiency improvements thanks to the collaboration between Rob, Alejandro, and Mark.

Employees of HUUS
HUUS logo
  • Chatbot Guus of HUUS conducts 3500 conversations per month
  • Chatbot Guus handles 100% of the conversations

In the world of furniture and interior design, HUUS is known for its versatile collections suitable for every home, every budget, and every interior style. The company serves customers in the Netherlands and abroad. HUUS has made a revolutionary step in their customer service with the implementation of Watermelon.

Employees Naron
Logo of Naron
  • AI-chatbot handles 80% of FAQ's
  • 70% of interactions occur outside business hours

Naron, a pioneer in the lingerie industry, has made a revolutionary step in customer service with the introduction of an AI-powered chatbot. Founded in 1996, Naron specializes in larger cup sizes and is now an example of innovation in customer-focused technology, significantly improving both customer experience and operational efficiency.

Founders Green Bubble
Logo of Green Bubble
  • AI chatbot achieves 90% automation
  • 50% availability outside office hours

Green Bubble, a market leader in online plant sales, has transformed their customer service in collaboration with Watermelon by introducing an innovative AI chatbot. A strategic move that has significantly improved customer experience and the company's efficiency.

Employees of PrintAbout
Logo of PrintAbout
  • 24/7 availability for customers
  • 90% of conversations automated

In an impressive collaboration with Watermelon, PrintAbout, the leading Printer Specialist in the Benelux, has revolutionized their customer service with the introduction of Chatbot Printy, resulting in a tremendous boost in efficiency for the team.

Employees of AFAS software
Logo of AFAS software
  • 24/7 availability for customers
  • 90% of conversations automated

AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.

mid-size customer service

Automate 85% of customer contact

Save on costs

Your new digital colleague is available 24/7 to answer customer questions on your livechat! Easily automate 85% of customer contact and save costs in personnel

mid-size customer service

Detailed analytics

Make data-driven decisions

Dive into important performance statistics to optimize your service. See average conversation duration, conversation volume and how many conversations started outside of office hours.

Boost Your Productivity with your own GPT-4o chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4o Powered Chatbot Solution. Try it free now.

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