Improve your reach and availability with multichannel service
Be where your customers already are and deliver a delightful service experience. Watermelon gives your team the tools and the power to make an impact!
Multichannel software for the best service experience
No-code chatbot
Centralize all communication channels
Create a 360º customer profile
Surprise and delight customers
Increase productivity
Be where your customers are
Effortless Team Communication
Streamline communication and collaboration
Dealing with multiple overflowing inboxes can be a frustrating experience for everyone involved. However, with Watermelon, you can streamline your communication by utilizing a single platform. With everything in one place, collaboration with your colleagues and chatbot becomes more enjoyable and effortless. Say goodbye to the hassle of constantly switching between different platforms and hello to a more efficient and user-friendly approach.
360-degree customer profile
Recognize yesterday’s website visitor today
Understand how customers are reaching out and if they’ve already contacted you on other channels. Examine a complete customer profile and conversation history to avoid repetitive asks of your customer and work efficiently to deliver the best experience.
2.500+
chatbots created with Watermelon
3M
conversations per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 24/7 customer service availability
- 150 extra conversions per month achieved
Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI chatbot. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI chatbot. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 100% automated conversations
- 2000 conversations per month handled
De Kennemer Duincampings has significantly improved its service by implementing Watermelon’s AI chatbot. This digital assistant not only ensures 24/7 availability for guests but also optimizes internal processes and content on their website.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI chatbot. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 80% of customer inquiries automated
- 50% of inquiries handled outside business hours
Zadkine has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI chatbots. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
- Reduced customer waiting time from 5 to 2 minutes
- 35% reduction in operational costs.
MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.
