Improve your reach and availability with multichannel service

Be where your customers already are and deliver a delightful service experience. Watermelon gives your team the tools and the power to make an impact!

Multichannel software

Multichannel software for the best service experience

No-code chatbot

Centralize all communication channels

Create a 360º customer profile

Surprise and delight customers

Increase productivity

Be where your customers are

multichannel tools bkr

“Watermelon allows us to take advantage of the digital service revolution but maintain a personal and guided approach to customer contact. That’s exactly what we wanted.“

Maureen van den Bergh - Senior Lead, Customer Contact Center, BKR Foundation

Read the success story
Multichannel software

Effortless Team Communication

Streamline communication and collaboration

Dealing with multiple overflowing inboxes can be a frustrating experience for everyone involved. However, with Watermelon, you can streamline your communication by utilizing a single platform. With everything in one place, collaboration with your colleagues and chatbot becomes more enjoyable and effortless. Say goodbye to the hassle of constantly switching between different platforms and hello to a more efficient and user-friendly approach.

multichannel software

360-degree customer profile

Recognize yesterday’s website visitor today

Understand how customers are reaching out and if they’ve already contacted you on other channels. Examine a complete customer profile and conversation history to avoid repetitive asks of your customer and work efficiently to deliver the best experience.

2.500+

chatbots created with Watermelon

3M

conversations per month

different languages used

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Founders Green Bubble
Logo of Green Bubble
  • AI chatbot achieves 90% automation
  • 50% availability outside office hours

Green Bubble, a market leader in online plant sales, has transformed their customer service in collaboration with Watermelon by introducing an innovative AI chatbot. A strategic move that has significantly improved customer experience and the company's efficiency.

Employees of PrintAbout
Logo of PrintAbout
  • 24/7 availability for customers
  • 90% of conversations automated

In an impressive collaboration with Watermelon, PrintAbout, the leading Printer Specialist in the Benelux, has revolutionized their customer service with the introduction of Chatbot Printy, resulting in a tremendous boost in efficiency for the team.

Employees of AFAS software
Logo of AFAS software
  • 24/7 availability for customers
  • 90% of conversations automated

AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.

Marijn from Haarspullen.nl
Logo of Haarspullen.nl
  • 1500 conversations per month with Chatbot Maartje
  • 100% automated conversations

GPT-4 chatbot Maartje has been online for just one month and is a filter for all customers before they reach the human colleagues. Where a 'regular' chatbot answered pre-set questions, Maartje effortlessly gives advice on products that fit the customer's wishes.

Phone-Factory chatbot
Logo of Phone-Factory
  • 500 conversations per month thanks to chatbot Tellie
  • 50% out of office conversations

Chatbot Tellie has been live for about a month, and Phone-Factory.nl is already seeing the positive impact. The chatbot is an extension of the business and helps take on work from the customer service team.

Multichannel software

Detailed statistics

Optimize your service every day

Uncover insights with Watermelon’s detailed statistics and improve your response time or channel availability. understand online behaviors of both your customers and your service team.

Multichannel software

Automate customer contact

Build a multichannel chatbot

Be available 24/7 wherever your customers are. Your digital service employee handles first line contact and can help multiple customers simultaneously. Waiting and hold times are a thing of the past!

Boost Your Productivity with your own GPT-4 chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4 Powered Chatbot Solution. Try it free now.

Book a free demo