Be available on every channel with one AI Agent
Reach your customers via chat, email, WhatsApp, and more. Your AI Agent responds instantly, wherever the conversation happens, delivering one consistent experience across all channels.
One AI Agent for all your channels
All conversations in one place
Instant replies on every channel
Consistent customer experience
AI and human collaboration
Chat, email, WhatsApp and more
Automated resolution
Frequently asked questions
And the answers. Can’t find your question? Get in touch with our support team. We’re happy to help.
Which channels does Watermelon support?
You can communicate via chat, email, WhatsApp, and other channels. Everything comes together in one inbox, so you always have full visibility.
Can I automate conversations on every channel?
Yes, your AI Agent handles conversations automatically across all channels, from answering questions to executing actions.
Does it work outside office hours?
Your AI Agent is available 24/7 and helps customers instantly, even when your team is offline.
AI Agent
One agent for all your conversations
Respond instantly on every channel
Your AI Agent is always available and responds within seconds, no matter which channel the conversation starts on.
Automate conversations end-to-end
From first question to resolution. Your AI Agent handles conversations independently and involves your team when needed.
Collaborate seamlessly with your team
Your team can take over instantly with full context. Work faster and more efficiently together.
Your AI Agent understands questions, retrieves information from your systems, and resolves conversations automatically. Whether it’s chat, email, or WhatsApp — everything works seamlessly together.
consistency
One experience across all channels
Whether a conversation starts via chat, email, or WhatsApp, the experience stays the same. Always in your tone of voice and fully aligned with your brand.
flexibility
Work where your customers are
Your customers choose the channel, you stay in control. From website to inbox, your AI Agent is active everywhere and ready instantly.
More features
Discover everything your AI Agent can do
AI Agent
Create an AI Agent that answers questions, executes actions, and handles conversations automatically.
Channels
Connect with customers across chat, email, WhatsApp, and more from one place.
Inbox
Manage all conversations in one inbox and take over from your AI Agent when needed.
Analytics
Track performance, workload, and what your AI Agent handles automatically.
Customer profiles
View customer data, history, and context to personalize every conversation.
Integrations
Connect your systems and let your AI Agent use real-time data and execute actions.