Keep improving your AI Agent
Gain valuable insights from the Watermelon statistics. Continuously improve your AI Agent and understand where possible improvements are in your Customer Experience
Why use Watermelon’s statistics?
Discover peak hours
Analyse all conversations
Discover trends in conversations
View the number of AI Agent conversations
Improve the degree of automation
Learn from mistakes
Always busy
Discover peak hours
By gaining insights in your busiest moments of the day, you know exactly how you can make your customer service department scalable. Tune your AI Agent to the peak hours and relax your department.
Keep improving
Discover trends in conversations
Analyse what conversations are about, have your AI Agent automatically decide what the topics of the conversations are and optimise your AI Agent based on these topics.
From 20% to 80%
Improve the degree of automation
With Watermelon’s statistics you gain a good insight in what conversations are about. You know exactly which questions your AI Agent can answer, but also which questions it doesn’t know the answer to yet. Keep improving your AI Agent and steadily increase the degree of automation.
Straight-A performer
Analyse your satisfaction scores
Gain a complete insight in your AI Agent’s satisfaction score. Is it performing well and receiving high scores, or does the AI Agent’s content need adjusting?
What can Watermelon do for you?
See our product features
AI Agent Builder
Build your AI Agent with our AI Agent builder in just minutes.
Live chat
Easily switch to live chat with a team member.
Omnichannel inbox
Work together with your AI Agent in our inbox and pass complex tasks to humans.
Statistics
Measure the success of your AI Agent and optimize performance with in-depth statistics.
Customer profiles
Know exactly who visits your website with detailed customer profiles.
Integrations
Use our integrations, APIs and webhooks to connect the tools you already use.