One platform to manage your AI Agent
Create your AI Agent without coding, test it, launch on your service channels and integrate with your favorite software. Watermelon is the best platform to build, improve and manage your AI Agent.
Every feature you need to manage your AI Agent
Link your customer service channels
Build and test your intelligent AI Agent
Integrate with popular software tools
Measure and optimize AI Agent performance
Automatically create a 360° customer profile
Work in seamless collaboration
GETTING SMARTER EVERY DAY
Dialogue builder
Create AI Agent conversations with an easy drag-and-drop system. Allow the AI to fill in question variations, then test your dialogues in the Watermelon platform. Launch the AI Agent in a single click, when you’re ready, and process the unknown questions just as easily.
CHAT IS THE NEW EMAIL
Connect your favorite channels
Easily connect your favorite customer service channels. Link your WhatsApp, Facebook or Instagram accounts, or use the Watermelon chat module. Leverage the unique features of each channel to deliver an optimal service experience.
2.500+
AI Agents created with Watermelon
3M
conversations per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 80% of customer inquiries handled automatically
- Over 1.1 million visitors per year
Burgers’ Zoo serves over 1.1 million visitors annually. Thanks to Watermelon’s AI Agent, 80% of all online customer questions are answered automatically, even during busy periods. This significantly reduces the workload at the reception and ensures that visitors get faster and more consistent responses.
- 67% of customer inquiries automated
- 6000 customer interactions handled annually
- 25% of conversations outside office hours
Foresco has significantly streamlined its customer service with AI Agent Kim. The AI solution automates 67% of inquiries, manages 6,000 interactions annually, and ensures customers receive answers even outside office hours. This saves the inside sales team valuable time to focus on complex requests.
- 24/7 customer service availability
- 95% of inquiries automated
- 58 hours saved per month
PetBase has transformed its customer service with an AI agent. This solution provides 24/7 availability, significantly reduces workload, and improves response times. PetBase now saves 58 hours per month, allowing staff to focus on complex cases.
- 24/7 customer service availability
- 150 extra conversions per month achieved
Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI Agent. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI Agent. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI Agent. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI Agents. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
NEXT LEVEL SERVICE
A shared inbox for your whole team
Several inboxes that get overflowed. No one is going to be happy with that. Watermelon makes sure you work from one platform and switching is no longer necessary. It makes collaboration with your colleagues and your AI Agent even more fun and easy.