One platform to manage your chatbot
Create your chatbot without coding, test it, launch on your service channels and integrate with your favorite software. Watermelon is the best platform to build, improve and manage your chatbot.
Every feature you need to manage your chatbot
Link your customer service channels
Build and test your intelligent chatbot
Integrate with popular software tools
Measure and optimize chatbot performance
Automatically create a 360° customer profile
Work in seamless collaboration
GETTING SMARTER EVERY DAY
Dialogue builder
Create chatbot conversations with an easy drag-and-drop system. Allow the AI to fill in question variations, then test your dialogues in the Watermelon platform. Launch the chatbot in a single click, when you’re ready, and process the unknown questions just as easily.
CHAT IS THE NEW EMAIL
Connect your favorite channels
Easily connect your favorite customer service channels. Link your WhatsApp, Facebook or Instagram accounts, or use the Watermelon chat module. Leverage the unique features of each channel to deliver an optimal service experience.
2.500+
chatbots created with Watermelon
3M
conversations per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 24/7 customer service availability
- 150 extra conversions per month achieved
Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI chatbot. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI chatbot. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 100% automated conversations
- 2000 conversations per month handled
De Kennemer Duincampings has significantly improved its service by implementing Watermelon’s AI chatbot. This digital assistant not only ensures 24/7 availability for guests but also optimizes internal processes and content on their website.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI chatbot. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 80% of customer inquiries automated
- 50% of inquiries handled outside business hours
Zadkine has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI chatbots. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
- Reduced customer waiting time from 5 to 2 minutes
- 35% reduction in operational costs.
MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.
