Trusted by teams that put customer experience first.
AI + HUMAN SUPPORT
Every Messenger question deserves an answer.
Let AI answer everyday Messenger questions while your team handles conversations that need a personal touch.
Instant answers
Give customers helpful answers to common questions without making them wait.
Less repetitive work
Let AI handle everyday questions so your team can focus on more complex requests.
Human when it matters
Your team can step in whenever a conversation needs personal attention.
CUSTOMER EXPERIENCE
Meet your customers where they already are.
Give customers the convenience of reaching your business through Facebook Messenger, with fast, helpful answers powered by AI.
Be there when customers message
Make your business available whenever customers reach out.
Answer common questions instantly
Help customers find the information they need without waiting for a response.
Keep conversations organized
Bring Messenger conversations together with your other customer service channels.
FACEBOOK MESSENGER INTEGRATION
Your Messenger conversations. Now powered by AI.
Connect Facebook Messenger to Watermelon and start automating customer conversations in just a few simple steps.
01
Connect your Facebook Page
Connect your Facebook Page to Watermelon.
02
Set up your AI Agent
Give your AI Agent the knowledge and personality to represent your business.
03
Start answering automatically
Let AI handle incoming Messenger conversations while your team stays in control.
BUILT FOR CUSTOMER SERVICE
More helpful Messenger conversations.
Everything your team needs to deliver faster, more consistent customer support through Facebook Messenger.
Instant Messenger replies
Answer customer questions the moment they arrive.
Available 24/7
Help customers outside business hours, including evenings and weekends.
Product & order questions
Give customers helpful information about products, orders, and services.
Multilingual support
Respond to customers in their preferred language.
One shared inbox
Manage Messenger alongside your other customer service channels.
Human when it matters
Let your team step in when conversations need personal attention.
