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Automate your customer service with AI
Build AI Agents on your own data, deploy them across every channel and keep your team in control from one shared inbox.
Loved by 1,000+ teams
Automate up to 96% of tickets
EU-hosted & ISO 27001
Used by teams at:
Meet Watermelon
See how AI can automate customer service in 70 seconds.
AI AGENTS
Build an AI Agent that knows your business
Train your AI Agent on the knowledge and workflows your team already trusts. It answers customers, finds the right context and takes action when it can.
ALL CHANNELS
One AI Agent, every customer channel
Put your AI Agent to work across chat, email, phone and social messaging, with the same knowledge and consistent service everywhere.
SHARED INBOX
Let your team take over, without losing context
Follow, manage and reply to every conversation in one shared inbox. When a customer needs a person, your team takes over instantly with the full context in view.
INTEGRATIONS
Give your AI Agent the context to take action
Connect the tools your team relies on so your AI Agent has the context it needs to answer accurately and take action.
Returnista
Sendcloud
Zendesk
Picqer
Lightspeed
API
HubSpot
ANALYTICS
See what your AI Agent resolves and where your team adds value
Track automation, handovers and recurring questions to improve your customer service over time.
Customer success stories
From 40% to 98% automation. Faster responses, lower workload, and scalable support.
Dutch, secure and reliable
Founded in Utrecht. Your data stays in Europe. We have been building software that runs in production for over 10 years.
ISO 27001 certified
Watermelon meets the global standard for information security and is audited annually.
Data hosted in the EU
All data is stored on secure EU servers in accordance with GDPR guidelines. Your data never leaves Europe.
End-to-end encrypted
All customer data is encrypted during transfer and storage, following the strictest industry standards.
GDPR compliant
Your customer data is processed securely and never used to train external AI models.
