Automate your customer service with AI
The easiest-to-use AI customer service platform to automate frequently asked questions, give customers instant answers across every channel, and scale your service without growing your team.
Trusted by 1000+ companies:
Watermelon in 70 seconds
See how Watermelon works in just 70 seconds.
AI Agent
Automate your most common customer questions
Your AI Agent answers questions, executes actions and resolves conversations independently. From order status to returns, without manual work, without waiting time.
Inbox
Everything in one overview, nothing missed
The AI Agent automatically handles what it can. Where human judgment is needed, your team takes over seamlessly. No scattered channels, no missed conversations.
See how much support our customers automate
From 40% to 98% automation. Faster responses, lower workload, and scalable support.
Channels
One agent on every channel
Chat, email, WhatsApp, Facebook and Instagram. Your AI Agent responds instantly wherever the conversation takes place, without managing extra channels.
Performance
Measure what your AI Agent does for you
See how many questions are handled automatically, where your team is still needed and where you can automate further. Customer service as a controllable system.
Integrations
Connect your systems and automate actions
Connect Shopify, WooCommerce, Returnless, Monta and more. Your AI Agent retrieves real-time data and executes actions, from order lookups to returns, without human intervention.
Dutch, secure and reliable
Founded in Utrecht. Your data stays in Europe. We have been building software that runs in production for over 10 years.
ISO 27001 certified
Watermelon meets the global standard for information security and is audited annually.
Data hosted in the EU
All data is stored on secure EU servers in accordance with GDPR guidelines. Your data never leaves Europe.
End-to-end encrypted
All customer data is encrypted during transfer and storage, following the strictest industry standards.
GDPR compliant
Your customer data is processed securely and never used to train external AI models.
