Keep your WhatsApp Business app while automating customer conversations with AI. Discover how WhatsApp Coexistence works, its benefits, and how to get started with Watermelon.

Following recent reports of critical PHP vulnerabilities, we confirm that Watermelon does not use PHP in production and that our platform is not directly affected.

Discover everything we shipped in June, including Conversation Starters, Shopify, Agent Actions, and more.

Help visitors start the right conversation with Conversation Starters. Discover how clickable suggested questions increase engagement, reduce friction, and improve customer service.

Discover everything we shipped in May 2026, including AI Engine 2.0, GPT-5.4 support, stronger security, better crawler results and a redesigned Agent Overview.

AI Engine 2.0 is the biggest upgrade to Watermelon Agents yet. Faster responses, improved retrieval, smarter conversations and new GPT-5.4 models.

We actually checked these help desk solutions with the best features so it is easier for you to make an informed decision. Check the best help desks for eCom.

Discover the advancements shaping the future of customer service in 2026, from personalised AI Agents to omnichannel experiences.

Automate your inbox with your AI Agent. Respond to emails instantly, reduce repetitive work and scale support without changing your email setup.

Join us at Webwinkel Vakdagen in Jaarbeurs Utrecht and discover how to automate your customer support with one AI Agent, with live demos at Booth #86.

Looking for a free AI Agent? With Watermelon you can build and use an AI Agent for free. No credit card, no trial, unlimited time.

In 2026, the Best Chatbots Leading The Industry include GPT-4, Watermelon, and Zapier AI Chatbot, each with their own pros and cons. Among the most user-friendly options are YouChat, KoalaChat, and Google Bard.

Discover how Watermelon AI Agents make your enterprise customer service smarter, more personal, and efficient 24/7.

Enhance your customer service with an AI agent that’s available 24/7, provides consistent answers, and supports your team.

Imagine your customer service team spending their entire day answering the same questions. How productive and satisfied would they really be? Not very. An AI Agent is the solution to this problem.

How mid-size companies boost customer service with an AI Agent: automate FAQs, generate leads, and improve customer satisfaction 24/7.

In a world where customers are active on more channels than ever, being reachable at the right moment is more important than ever. How do you do that? With multichannel software.

With one platform you manage all service channels, build your intelligent AI Agent and track every interaction. Discover how to get the most out of Watermelon’s features to help customers faster and better.

How do you keep everything organised and still offer a personal touch? The right helpdesk software makes all the difference.

Discover why connecting all your channels to your AI customer service is essential and how to do it easily yourself.

Discover how support software and AI Agents make your customer service more efficient, keep every touchpoint personal and ensure you never miss a message again.

A ticketing system helps you keep track of customer inquiries and respond to them efficiently. But there’s a potential pitfall: if every question is immediately turned into a ticket, customers can quickly feel like just another number.

Let your AI Agent handle frequently asked questions. Prefer speaking to a real person? Then the conversation is automatically routed to the right colleague. That way humans and robots can truly complement each other.

Your team’s to-do list keeps growing and incoming emails and calls constantly pull them out of focus. Much of these messages are about the same standard questions, questions that could easily be automated.

Is your customer service team spending too much time answering the same recurring questions? There’s a more efficient way. The solution? An AI-powered customer service system.

Let your customer service run 24/7 with an AI Agent that answers customer questions quickly, prevents duplicate messages, and supports your team.

Learn how Smart Fields in Watermelon let AI Agents capture, store, and reuse customer data automatically. From names to IDs, connect with CRMs and systems to reduce repetition, speed up support, and deliver personal conversations.

Customer interactions are evolving rapidly with the rise of AI in customer service. This technology is changing the way companies communicate with customers.

Stay ahead by integrating an AI Agent into your brand. Deliver instant, on-brand support, scale effortlessly, gain insights, and free your team to focus on what matters most—today and in the future.

This blog breaks down key terms and reviews all options from Watermelon, so you can pick the perfect AI Agent for your business.