AI Customer ServiceWhy mid-size companies are switching to an AI Agent for customer serviceHow mid-size companies boost customer service with an AI Agent: automate FAQs, generate leads, and improve customer satisfaction 24/7.
AI Customer ServiceHow multichannel service improves your customer supportIn a world where customers are active on more channels than ever, being reachable at the right moment is more important than ever. How do you do that? With multichannel software.
AI Customer ServiceHow to use all Watermelon features for optimal customer serviceWith one platform you manage all service channels, build your intelligent AI Agent and track every interaction. Discover how to get the most out of Watermelon’s features to help customers faster and better.
AI Customer ServiceGet more out of your service with user-friendly helpdesk softwareHow do you keep everything organised and still offer a personal touch? The right helpdesk software makes all the difference.
AI Customer ServiceHow connecting all your channels improves your AI customer serviceDiscover why connecting all your channels to your AI customer service is essential and how to do it easily yourself.
AI Customer ServiceAutomate and personalize your customer service with support softwareDiscover how support software and AI Agents make your customer service more efficient, keep every touchpoint personal and ensure you never miss a message again.
AI Customer ServiceHow the revamped ticketing system optimizes your AI customer serviceA ticketing system helps you keep track of customer inquiries and respond to them efficiently. But there’s a potential pitfall: if every question is immediately turned into a ticket, customers can quickly feel like just another number.
AI Customer ServiceWorking with AI: how humans and robots strengthen each otherLet your AI Agent handle frequently asked questions. Prefer speaking to a real person? Then the conversation is automatically routed to the right colleague. That way humans and robots can truly complement each other.
AI AgentsHow an AI Agent can reduce calls and emails by up to 96 percentYour team’s to-do list keeps growing and incoming emails and calls constantly pull them out of focus. Much of these messages are about the same standard questions, questions that could easily be automated.
AI AgentsThe smart AI customer service solution for SMEIs your customer service team spending too much time answering the same recurring questions? There’s a more efficient way. The solution? An AI-powered customer service system.
AI Customer ServiceHow AI keeps your customer service running 24/7Let your customer service run 24/7 with an AI Agent that answers customer questions quickly, prevents duplicate messages, and supports your team.
Product updatesSmart Fields in Watermelon: The Complete GuideLearn how Smart Fields in Watermelon let AI Agents capture, store, and reuse customer data automatically. From names to IDs, connect with CRMs and systems to reduce repetition, speed up support, and deliver personal conversations.
AI Customer ServiceThe Future of AI in Customer support: Innovation-ChallengesCustomer interactions are evolving rapidly with the rise of AI in customer service. This technology is changing the way companies communicate with customers.
Best practicesFuture-proofing your brand with an AI AgentStay ahead by integrating an AI Agent into your brand. Deliver instant, on-brand support, scale effortlessly, gain insights, and free your team to focus on what matters most—today and in the future.
Product updatesChoosing the right model for your AI AgentThis blog breaks down key terms and reviews all options from Watermelon, so you can pick the perfect AI Agent for your business.
Product updatesIntroducing Automated Tags: Organize Conversations EffortlesslyEffortlessly organize customer conversations with Automated Tags in Watermelon. Tags are applied automatically based on the topic, no manual work needed. Save time, stay structured, and get instant context.
AI Customer ServiceAI support for Black Friday & Cyber MondayPrepare for Black Friday & Cyber Monday with smarter, faster customer support powered by AI.
AI AgentsMove beyond chatbots: set a new ecommerce standard with an AI AgentDitch basic chatbots. A custom AI Agent offers personal support, drives revenue, and unlocks insights to grow your ecommerce brand.
Product updatesIntroducing Automation of Contact FieldsLet your AI Agent auto-capture contact and browser data, so you can focus on personal, seamless customer conversations without manual work.
Best practicesCreating a future-proof workplace with AIEquip your team with the skills and support they need to succeed in an AI-driven world. Discover essential steps for a seamless transition.
AI AgentsFuture-Proof Your Business with AI AgentsDiscover how AI chatbots drive business innovation and growth by enhancing efficiency and customer relationships.
Product updatesIntroducing GPT-4o: Boost Your AI Agent with WatermelonDiscover GPT-4o with Watermelon! Experience faster responses, better language understanding, and more accurate answers with our upgraded chatbot technology. Sign up for free today!
AI Customer Service10 ways to use AI chatbots in Customer serviceDiscover how AI chatbots are revolutionizing customer service with efficient FAQ handling, automated complaint processing, personalized interactions and more.
AI Customer ServiceThe Role of AI in Reducing Contact Center CostsDiscover how AI transforms call centers, enhancing service and cutting costs effectively.
Product updatesWhat is Agent Assist and what can it do for you?Discover the transformative power of Agent Assist in customer service. Explore how AI-driven technology is revolutionizing customer interactions and boosting team efficiency
AI Customer ServiceAI Agents’ Hidden Power: Integrate and Automate EverythingDiscover how Watermelon's latest feature, 'AI Actions', unlocks unprecedented possibilities in customer service through seamless integration with business systems.
AI Customer ServiceThe New Standard: How AI Agents Transform Service and BrandTransforming customer service dynamics, AI chatbots elevate brand image seamlessly.
AI Customer ServiceThe Best Helpdesk Software for eCommerce in 2025We actually checked these help desk solutions with the best features so it is easier for you to make an informed decision. Check the best help desks for eCom.
AI Customer Service5 Big Changes in Customer Service Coming in 2025Discover the cutting-edge advancements shaping the future of customer service in 2025. From personalized AI chatbots to omnichannel experiences, explore the innovative trends set to redefine customer-company interactions.
AI Customer ServiceHelp Desk Software Solutions in 2025 - Top 15Learn about the best 15 Help Desk Software in 2025. For both customers (external use) and for (internal use) employees within your business. Including benefits and software alternatives for any business.
