Trusted by teams that put customer experience first.
AI + HUMAN SUPPORT
AI answers. Your team takes over when needed.
Let AI handle routine WhatsApp questions while your team adds a personal touch. All in one shared inbox.
Instant AI answers
Automatically answer common WhatsApp questions, day and night.
Seamless handover
Transfer conversations to your team whenever human assistance is needed.
One shared inbox
Manage WhatsApp conversations together without switching between tools.
De Kennemer Duincampings uses Watermelon’s WhatsApp integration for guests at Watertoren Duin en Bosch, bringing personalized support to a channel they already use.
CUSTOMER EXPERIENCE
Meet your customers where they already are.
Give customers the convenience of WhatsApp while your team benefits from AI automation, a shared inbox, and seamless collaboration.
Always within reach
Make it easy for customers to contact your business through a channel they already use.
Less repetitive work
Let AI answer common questions automatically, giving your team more time for complex requests.
One connected team
Manage WhatsApp conversations together with clear visibility and shared customer context.
WHATSAPP BUSINESS INTEGRATION
Connect WhatsApp Business to Watermelon.
Connect your WhatsApp Business account to Watermelon and bring AI automation and human customer support together in one shared inbox.
Connect your business number
Connect an eligible WhatsApp Business number to start managing conversations through Watermelon.
Keep using your mobile app
WhatsApp Coexistence lets you manage conversations through Watermelon and continue using the WhatsApp Business mobile app.
One central inbox
Manage WhatsApp alongside your other customer service channels from one platform.
Everything your team needs to deliver faster, more personal WhatsApp support, powered by AI and managed in one place.
Share files and media
Let customers share images and files to explain their questions more easily.
Available around the clock
Automatically answer WhatsApp questions, even outside business hours.
Human handover
Connect customers with your team when personal assistance is needed.
Customer history
Keep previous conversations accessible for better follow-up.
One shared inbox
Manage WhatsApp conversations together with your team.
Multilingual support
Help customers in their preferred language with AI-powered responses.
