Automate your customer service

Watermelon’s all-in-one platform makes it easy to deliver service your clients need and deserve. Automate conversations with a codeless chatbot and stay in control of customer conversations.

Enterprise klantenservice solution

The customer service solution for Enterprise

Automate FAQ

Hand off conversations to a human agent

Centralize all communication channels

Create a 360º customer profile

Improve productivity

Be active where your customers are active

Enterprise klantenservice solution BKR

“We could provide and manage digital contact with our customers, still staying personal and acting as consultants. That’s exactly what we wanted!“

Maureen van den Bergh - Senior Customer Contact Center Advisor

Read success story
Enterprise klantenservice solution

24/7 first-line contact

Answer thousands of customers at once

Answer from anywhere with Watermelon’s chatbot. Build your own and increase availability to 24/7.

Enterprise klantenservice solution

360° customer profiles

Take a personal approach

You’ll delight your customers and improve loyalty with a personalized approach to customer service. Fill in all the profile fields in Watermelon’s CRM, or have the chatbot do this automatically with permission so you can understand who you’re talking to and what they need.

2500+

chatbots created with Watermelon

3M

conversations per month

different languages used

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Employees from Afzetbak and De Afvalmaatjes
Afzetbak logo
  • 24/7 customer service availability
  • 150 extra conversions per month achieved

Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI chatbot. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.

Employee from NKC
NKC logo
  • 100% automated conversations
  • 1500 conversations per month handled

NKC has transformed its member support with the implementation of an AI chatbot. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.

Employee from De Kennemer Duincampings
De Kennemer Duincampings logo
  • 100% automated conversations
  • 2000 conversations per month handled

De Kennemer Duincampings has significantly improved its service by implementing Watermelon’s AI chatbot. This digital assistant not only ensures 24/7 availability for guests but also optimizes internal processes and content on their website.

Employee of Adrem Limburg
Adrem Limburg logo
  • 50% of customer service costs saved
  • 40% of inquiries handled outside office hours

Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI chatbot. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.

Employee of Zadkine
Zadkine logo
  • 80% of customer inquiries automated
  • 50% of inquiries handled outside business hours

Zadkine has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.

Employee of Tourism Veluwe Arnhem Nijmegen
Tourism VAN logo
  • 95% of customer inquiries automated
  • 1.5 hours per day saved in Citystores

Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI chatbots. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.

Employees of MBOwebshop.nl
MBOwebshop.nl logo
  • Reduced customer waiting time from 5 to 2 minutes
  • 35% reduction in operational costs.

MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.

Enterprise klantenservice solution

Powerful chatbot handovers

Work efficiently, together

Experience collaborating with customer service colleagues better than ever before. The chatbot automatically transfers the conversation to a live agent or team when the threshold of not understanding the question is met. The live agent or team picks up the conversation from the same platform.

Enterprise klantenservice solution

Detailed analytics

Optimize conversions

Dive into detailed statistics and understand how your website visitors are converting. Find points to improve upon when looking at where people drop off during their browsing or shopping experience. Optimize your team’s bandwidth and let the chatbot handle peak volume moments.

Boost Your Productivity with your own GPT-4o chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4o Powered Chatbot Solution. Try it free now.

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