Automate your customer service

Watermelon’s all-in-one platform makes it easy to deliver service your clients need and deserve. Automate conversations with a codeless chatbot and stay in control of customer conversations.

Enterprise klantenservice solution

The customer service solution for Enterprise

Automate FAQ

Hand off conversations to a human agent

Centralize all communication channels

Create a 360º customer profile

Improve productivity

Be active where your customers are active

Enterprise klantenservice solution BKR

“We could provide and manage digital contact with our customers, still staying personal and acting as consultants. That’s exactly what we wanted!“

Maureen van den Bergh - Senior Customer Contact Center Advisor

Read success story
Enterprise klantenservice solution

24/7 first-line contact

Answer thousands of customers at once

Answer from anywhere with Watermelon’s chatbot. Build your own and increase availability to 24/7.

Enterprise klantenservice solution

360° customer profiles

Take a personal approach

You’ll delight your customers and improve loyalty with a personalized approach to customer service. Fill in all the profile fields in Watermelon’s CRM, or have the chatbot do this automatically with permission so you can understand who you’re talking to and what they need.

2500+

chatbots created with Watermelon

3M

conversations per month

different languages used

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Kiesz director
Kiesz logo
  • 70% of after-hours communication is handled by chatbot Laura.
  • 82% of routine tasks are automated.

Discover how Kiesz revolutionizes dental care with chatbot Laura, enhancing patient care and increasing operational efficiency in their practice. With Laura, their AI chatbot, Kiesz is taking patient satisfaction to new heights.

Independent Waiver Service employees
Independent Waiver Service logo
  • Chatbot Just-in handles 90% of conversations.
  • Independent Waiver Service was live in 2 hours

Discover how Independent Waiver Service BV streamlines their customer interactions and optimize their operational efficiency while both providing personalized and effective service to their clients. With Just-in, their AI chatbot, they now elevate customer satisfaction to new heights.

Qander employee
Qander logo
  • Chatbots Emma & Marleen handle 40% of conversations outside of working hours.
  • Chatbots Emma & Marleen resolve 100% of conversations

Qander and Directa.nl have improved their customer service by implementing Watermelon their AI chatbot, resulting in significant efficiency improvements thanks to the collaboration between Rob, Alejandro, and Mark.

Employees of HUUS
HUUS logo
  • Chatbot Guus of HUUS conducts 3500 conversations per month
  • Chatbot Guus handles 100% of the conversations

In the world of furniture and interior design, HUUS is known for its versatile collections suitable for every home, every budget, and every interior style. The company serves customers in the Netherlands and abroad. HUUS has made a revolutionary step in their customer service with the implementation of Watermelon.

Employees Naron
Logo of Naron
  • AI-chatbot handles 80% of FAQ's
  • 70% of interactions occur outside business hours

Naron, a pioneer in the lingerie industry, has made a revolutionary step in customer service with the introduction of an AI-powered chatbot. Founded in 1996, Naron specializes in larger cup sizes and is now an example of innovation in customer-focused technology, significantly improving both customer experience and operational efficiency.

Founders Green Bubble
Logo of Green Bubble
  • AI chatbot achieves 90% automation
  • 50% availability outside office hours

Green Bubble, a market leader in online plant sales, has transformed their customer service in collaboration with Watermelon by introducing an innovative AI chatbot. A strategic move that has significantly improved customer experience and the company's efficiency.

Employees of PrintAbout
Logo of PrintAbout
  • 24/7 availability for customers
  • 90% of conversations automated

In an impressive collaboration with Watermelon, PrintAbout, the leading Printer Specialist in the Benelux, has revolutionized their customer service with the introduction of Chatbot Printy, resulting in a tremendous boost in efficiency for the team.

Employees of AFAS software
Logo of AFAS software
  • 24/7 availability for customers
  • 90% of conversations automated

AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.

Enterprise klantenservice solution

Powerful chatbot handovers

Work efficiently, together

Experience collaborating with customer service colleagues better than ever before. The chatbot automatically transfers the conversation to a live agent or team when the threshold of not understanding the question is met. The live agent or team picks up the conversation from the same platform.

Enterprise klantenservice solution

Detailed analytics

Optimize conversions

Dive into detailed statistics and understand how your website visitors are converting. Find points to improve upon when looking at where people drop off during their browsing or shopping experience. Optimize your team’s bandwidth and let the chatbot handle peak volume moments.

Boost Your Productivity with your own GPT-4o chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4o Powered Chatbot Solution. Try it free now.

Book a free demo