Improve your customer service with an AI-powered Agent
An AI Agent can drastically improve the effectiveness of your customer contact center. Be available 24/7, reduce your team’s workload and continue your digital transformation!
Why should you use an AI Agent for a financial services company?
Reduce contact center costs
Be available 24/7 for customers
Reduce the volume of phone calls and emails
Capture more data from customers
Offer a personal customer experience
Focus on digital transformation
Improve team resourcing
Reduce the volume of phone calls and emails
When your AI Agent is successful, a majority of conversations will be initiated and completed online - meaning fewer customers will reach out by form, email or phone to the contact center.
Personal and intelligent
A personal customer experience
The AI Agent helps your business adapt to customer needs. When a client reaches out with a specific question, the AI Agent can respond immediately in the desired tone of voice and provide an accurate answer. If the AI Agent can’t answer the question, it will transfer the conversation to a human team member.
2500+
AI Agents created with Watermelon
3M
conversations per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 67% of customer inquiries automated
- 6000 customer interactions handled annually
- 25% of conversations outside office hours
Foresco has significantly streamlined its customer service with AI Agent Kim. The AI solution automates 67% of inquiries, manages 6,000 interactions annually, and ensures customers receive answers even outside office hours. This saves the inside sales team valuable time to focus on complex requests.
- 24/7 customer service availability
- 95% of inquiries automated
- 58 hours saved per month
PetBase has transformed its customer service with an AI agent. This solution provides 24/7 availability, significantly reduces workload, and improves response times. PetBase now saves 58 hours per month, allowing staff to focus on complex cases.
- 24/7 customer service availability
- 150 extra conversions per month achieved
Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI Agent. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI Agent. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 100% automated conversations
- 2000 conversations per month handled
De Kennemer Duincampings has significantly improved its service by implementing Watermelon’s AI Agent. This digital assistant not only ensures 24/7 availability for guests but also optimizes internal processes and content on their website.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI Agent. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 80% of customer inquiries automated
- 50% of inquiries handled outside business hours
Zadkine has embraced the power of automation with Watermelon's AI Agents. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI Agents. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
- Reduced customer waiting time from 5 to 2 minutes
- 35% reduction in operational costs.
MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI Agents. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.
Less hold time, less waiting
Reduce contact center costs
Having fewer live calls to take and fewer emails to answer means fewer hours needed for human agents to spend on that work. Restructure your resources and allow agents to focus on important and more complex tasks.