Improve your customer service with an AI-powered Agent

An AI Agent can drastically improve the effectiveness of your customer contact center. Be available 24/7, reduce your team’s workload and continue your digital transformation!

Financial services AI Agent

Why should you use an AI Agent for a financial services company?

Reduce contact center costs

Be available 24/7 for customers

Reduce the volume of phone calls and emails

Capture more data from customers

Offer a personal customer experience

Focus on digital transformation

Maureen van den Bergh Stichting BKR

“We’re joining the digital service revolution with our AI Agent from Watermelon. We’re still delivering a guided, personal approach - and that’s exactly what we wanted.“

Maureen van den Bergh - Senior Lead, Customer Contact Center; BKR Foundation

Read the success story
Financial services AI Agent

Improve team resourcing

Reduce the volume of phone calls and emails

When your AI Agent is successful, a majority of conversations will be initiated and completed online - meaning fewer customers will reach out by form, email or phone to the contact center.

Financial services AI Agent

Personal and intelligent

A personal customer experience

The AI Agent helps your business adapt to customer needs. When a client reaches out with a specific question, the AI Agent can respond immediately in the desired tone of voice and provide an accurate answer. If the AI Agent can’t answer the question, it will transfer the conversation to a human team member.

2500+

AI Agents created with Watermelon

3M

conversations per month

different languages used

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Medewerkers van Foresco
Foresco logo
  • 67% of customer inquiries automated
  • 6000 customer interactions handled annually
  • 25% of conversations outside office hours

Foresco has significantly streamlined its customer service with AI Agent Kim. The AI solution automates 67% of inquiries, manages 6,000 interactions annually, and ensures customers receive answers even outside office hours. This saves the inside sales team valuable time to focus on complex requests.

Employees from PetBase
PetBase logo
  • 24/7 customer service availability
  • 95% of inquiries automated
  • 58 hours saved per month

PetBase has transformed its customer service with an AI agent. This solution provides 24/7 availability, significantly reduces workload, and improves response times. PetBase now saves 58 hours per month, allowing staff to focus on complex cases.

Employees from Afzetbak and De Afvalmaatjes
Afzetbak logo
  • 24/7 customer service availability
  • 150 extra conversions per month achieved

Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI Agent. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.

Employee from NKC
NKC logo
  • 100% automated conversations
  • 1500 conversations per month handled

NKC has transformed its member support with the implementation of an AI Agent. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.

Employee from De Kennemer Duincampings
De Kennemer Duincampings logo
  • 100% automated conversations
  • 2000 conversations per month handled

De Kennemer Duincampings has significantly improved its service by implementing Watermelon’s AI Agent. This digital assistant not only ensures 24/7 availability for guests but also optimizes internal processes and content on their website.

Employee of Adrem Limburg
Adrem Limburg logo
  • 50% of customer service costs saved
  • 40% of inquiries handled outside office hours

Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI Agent. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.

Employee of Zadkine
Zadkine logo
  • 80% of customer inquiries automated
  • 50% of inquiries handled outside business hours

Zadkine has embraced the power of automation with Watermelon's AI Agents. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.

Employee of Tourism Veluwe Arnhem Nijmegen
Tourism VAN logo
  • 95% of customer inquiries automated
  • 1.5 hours per day saved in Citystores

Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI Agents. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.

Employees of MBOwebshop.nl
MBOwebshop.nl logo
  • Reduced customer waiting time from 5 to 2 minutes
  • 35% reduction in operational costs.

MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI Agents. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.

Financial services AI Agent

Create a 360° customer profile

Get more insight on your customers

Your AI Agent will automatically ask for data points and enrich your database accordingly. Let data flow between systems automatically with smart integrations via our API and webhooks.

Financial services AI Agent

Less hold time, less waiting

Reduce contact center costs

Having fewer live calls to take and fewer emails to answer means fewer hours needed for human agents to spend on that work. Restructure your resources and allow agents to focus on important and more complex tasks.

Boost Your Productivity with your own AI Agent . Get Started Today.

Transform your Customer Service with Watermelon's AI Agent Solution. Try it free now.

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