Grow your business with better service

Take your customer service to the next level. Save time and stimulate sales with Watermelon’s all-in-one platform for customer contact.

sme klantenservice software

The customer service solution for small business

Centralize all communication channels

Convert website visitors

Create a 360º customer profile

Automate FAQ

24/7 front line availability

Improve productivity

Rody Hermkens

“Building the chatbot was so quick - within a week Chatbot Loggi was live. The platform is very easy to use. It’s intuitively designed and also makes it fun to build the chatbot.“

– Rody Hermkens - Head of Marketing, Logistiekconcurrent

Read the success story
sme klantenservice software

One conversation overview

Get involved with your customers

Watermelon integrates all of your channels and bundles them into a single conversation overview. Centralize your customer contact and save time. Service customers on all channels and increase satisfaction.

sme klantenservice software

Automate customer contact

Generate more leads

Be smart: drive more leads with a chatbot. A chatbot can provide help to customers and supports then 24/7 during the purchasing process. Grow your business through automation.

2500+

chatbots gebouwd

3M+

gesprekken per maand

talen gebruikt

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Founders Green Bubble
Logo of Green Bubble
  • AI chatbot achieves 90% automation
  • 50% availability outside office hours

Green Bubble, a market leader in online plant sales, has transformed their customer service in collaboration with Watermelon by introducing an innovative AI chatbot. A strategic move that has significantly improved customer experience and the company's efficiency.

Employees of PrintAbout
Logo of PrintAbout
  • 24/7 availability for customers
  • 90% of conversations automated

In an impressive collaboration with Watermelon, PrintAbout, the leading Printer Specialist in the Benelux, has revolutionized their customer service with the introduction of Chatbot Printy, resulting in a tremendous boost in efficiency for the team.

Employees of AFAS software
Logo of AFAS software
  • 24/7 availability for customers
  • 90% of conversations automated

AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.

Marijn from Haarspullen.nl
Logo of Haarspullen.nl
  • 1500 conversations per month with Chatbot Maartje
  • 100% automated conversations

GPT-4 chatbot Maartje has been online for just one month and is a filter for all customers before they reach the human colleagues. Where a 'regular' chatbot answered pre-set questions, Maartje effortlessly gives advice on products that fit the customer's wishes.

Phone-Factory chatbot
Logo of Phone-Factory
  • 500 conversations per month thanks to chatbot Tellie
  • 50% out of office conversations

Chatbot Tellie has been live for about a month, and Phone-Factory.nl is already seeing the positive impact. The chatbot is an extension of the business and helps take on work from the customer service team.

sme klantenservice software

Flawless collaboration

Work quickly and efficiently together

Easily pick up conversations, transfer them to colleagues or create teams who answer specific subjects. The chatbot can also automatically transfer conversations to ensure the team can work together seamlessly.

sme klantenservice software

360-degree profiles

Increase customer loyalty

Personalize service and markedly increase customer loyalty. Greet customers by name, save email addresses and leverage conversation history in new chats. Improve customer satisfaction by differentiating your service team with a personal approach.

Boost Your Productivity with your own GPT-4 chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4 Powered Chatbot Solution. Try it free now.

Book a free demo