Powerful support software for a better experience
Support Software can help you organize incoming conversations, leverage a chatbot for automation, and allow your team to build customer profiles.
Get software support for your customer service team
Centralize all your communication channels
Easy-to-use interface
Delegate to colleagues and teams
Active on channels your customers love
Be approachable
Proactive customer contact
NEXT LEVEL SERVICE
A shared inbox for your whole team
Several inboxes that get overflowed. No one is going to be happy about that. With Watermelon you work from one platform so that switching is no longer necessary. Everything is arranged from here, making collaboration with your colleagues and your chatbot even more fun and easy.
360-degree profile
Recognize customers and provide a personal experience
Create 360-degree customer profiles by collecting the data your business needs. Have your chatbot, with permission, collect customer data, have your team add tags and notes, and consult the conversation history when interfacing with customers. Deliver a delightful personal customer service experience with Watermelon!
2500+
chatbots created with Watermelon
3M+
gesprekken per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI chatbot. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 100% automated conversations
- 2000 conversations per month handled
De Kennemer Duincampings has significantly improved its service by implementing Watermelon’s AI chatbot. This digital assistant not only ensures 24/7 availability for guests but also optimizes internal processes and content on their website.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI chatbot. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 80% of customer inquiries automated
- 50% of inquiries handled outside business hours
Zadkine has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of study choice guidance but also increased the accessibility of information for students by offering support in multiple languages and helping them make the right study choices.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI chatbots. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
- Reduced customer waiting time from 5 to 2 minutes
- 35% reduction in operational costs.
MBOwebshop.nl, a prominent supplier of educational resources for education, has embraced the power of automation with Watermelon's AI chatbots. These digital assistants have not only improved the efficiency of customer service but also increased the accessibility of information for students.
