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Product

Watermelon is the software solution to create an unforgettable customer experience. From Fortune 500 companies, to medium sized businesses – everyone is using Watermelon to create chatbots, have valuable conversation and improve customer relationships without the need to code.

Product
Choosing the right model for your AI Agent
This blog breaks down key terms and reviews all options from Watermelon, so you can pick the perfect AI Agent for your business.
Alexander WijningaAugust 8, 2025 • 4 min
Product
Introducing Automated Tags: Organize Conversations Effortlessly
Effortlessly organize customer conversations with Automated Tags in Watermelon. Tags are applied automatically based on the topic, no manual work needed. Save time, stay structured, and get instant context.
Alexander WijningaAugust 6, 2025 • 3 min
Product
Introducing Automation of Contact Fields
Let your AI Agent auto-capture contact and browser data, so you can focus on personal, seamless customer conversations without manual work.
Alexander WijningaJuly 9, 2025 • 4 min
Product
What is Agent Assist and what can it do for you?
Discover the transformative power of Agent Assist in customer service. Explore how AI-driven technology is revolutionizing customer interactions and boosting team efficiency
Laura PloosterApril 25, 2024 • 5 min
Product
Introducing the Next-Gen Website Widget
In the ever-evolving landscape of customer engagement, keeping up with technological advancements is crucial. Today, we are thrilled to introduce our revamped Website Widget
Fleur NouwensFebruary 2, 2024 • 4 min
Product
4 Tips to Prepare Your Business for AI and LLMs
With the introduction of ChatGPT, the time required to write a press release, to program, or to perform literally hundreds of other tasks has fallen from many hours to just a few minutes. ChatGPT is a fun toy for many people and companie...
Alexander WijningaJanuary 5, 2023 • 3 min
Product
Introducing: Watermelon Pulse!
Why LLMs are important for chatbots: LLMs (Large Language Models; the future to significantly improve chatbots, making them more intelligent, efficient and user-friendly.
Alexander WijningaAugust 19, 2022 • 12 min
Product
Four ways to use a chatbot on Instagram
Brands and businesses all over the world are flocking to Instagram where their customers are leaving comments on Instagram Ads, placing orders in the Instagram Shop or asking questions via Instagram DM. It’s important to customers ...
Alexander WijningaJune 1, 2022 • 4 min
Product
Update: LOG4J – Watermelon
Watermelon as a platform and all the components we use are not affected by this vulnerability. We explain it here.
Charl HaasDecember 13, 2021 • 1 min