Automate 95% of support questions with AI Agents
Watermelon makes your customer service 24/7, cuts costs, and frees your team to focus on what matters most. No tech skills needed.
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Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 10,000+ conversations handled in the first year
- 65% of inquiries answered outside office hours
Directplant.nl, an online garden center active in the Netherlands, Belgium, and Germany, uses Watermelon’s AI Agent “Jasmijn” to instantly answer thousands of customer questions. By automating routine requests, their team can focus on complex cases and build lasting customer relationships.
- 50% of inquiries handled automatically
- Active in 10 cities across the Netherlands
Balanzs, a growing yoga chain in the Netherlands, uses Watermelon's AI Agent to automate half of their weekly conversations – without losing their warm, personal tone. This allows the team to focus on what truly matters: genuine connection.
- 80% of customer inquiries handled automatically
- Over 1.1 million visitors per year
Burgers’ Zoo serves over 1.1 million visitors annually. Thanks to Watermelon’s AI Agent, 80% of all online customer questions are answered automatically, even during busy periods. This significantly reduces the workload at the reception and ensures that visitors get faster and more consistent responses.
- 67% of customer inquiries automated
- 6000 customer interactions handled annually
- 25% of conversations outside office hours
Foresco has significantly streamlined its customer service with AI Agent Kim. The AI solution automates 67% of inquiries, manages 6,000 interactions annually, and ensures customers receive answers even outside office hours. This saves the inside sales team valuable time to focus on complex requests.
- 24/7 customer service availability
- 95% of inquiries automated
- 58 hours saved per month
PetBase has transformed its customer service with an AI agent. This solution provides 24/7 availability, significantly reduces workload, and improves response times. PetBase now saves 58 hours per month, allowing staff to focus on complex cases.
- 24/7 customer service availability
- 150 extra conversions per month achieved
Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI Agent. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI Agent. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI Agent. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI Agents. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
Automate tedious tasks
Automate your workflow with our integrations
Automate all frequently asked questions about orders and other customer-specific information. Connect Watermelon to your customer service, sales, marketing and recruitment tools using our user-friendly API, webhooks, Zapier integration or unique AI Actions.
