Watermelon: the smart alternative to Trengo
Looking for more automation in your customer contact? With Watermelon you build Agents that take work off your hands and support your team directly.
Watermelon vs. Trengo
Watermelon and Trengo are both customer service solutions with different capabilities.
| Watermelon | Trengo | |
|---|---|---|
| AI Agent builder | ||
| Website scraper (incl. JavaScript) | - | |
| Start from €99 per month | - | |
| XML feeds & AI Actions | - | |
| AI analysis per Agent | - | |
| Files & knowledge base per Agent | - | |
| Android app for support teams | - | |
| Traditional inbox structure | - |
You are in good company:
See how Watermelon strengthens your service
Build Agents that take work off your hands, keep oversight, and give customers a pleasant experience.
Focused on real progress
Watermelon's AI goes further than Trengo's
Watermelon works with Agents that process information independently, perform actions, and bring structure to recurring questions. This gives teams more room to focus on depth instead of repetition. Through the combination of knowledge building, files, scraping, and helpful suggestions, you get a workflow that remains smooth even as conversation volume increases. It allows you to add AI in a way that makes an immediate impact in daily operations.
The power of simplicity
Scalable without a high entry point
With Watermelon you can start from just €99 per month, without complex implementation or additional modules. Everything is ready to use immediately: scraping, XML feeds, reports, and multiple Agents that operate independently. This means the solution naturally grows with your organization, without having to redesign processes. It makes Watermelon a logical choice for teams that want to scale smoothly with AI.
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 90% fewer live chats
- 35 hours saved per week
BrandMR, a fast-growing legal organization with thousands of clients across the Netherlands, uses Watermelon’s AI Agent “Josefien” to instantly answer frequently asked questions. This reduces the pressure on live chat, increases client satisfaction, and allows employees to focus on more complex matters.
- 80% of customer inquiries handled automatically
- Over 1.1 million visitors per year
Burgers’ Zoo serves over 1.1 million visitors annually. Thanks to Watermelon’s AI Agent, 80% of all online customer questions are answered automatically, even during busy periods. This significantly reduces the workload at the reception and ensures that visitors get faster and more consistent responses.
- 24/7 customer service availability
- 150 extra conversions per month achieved
Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI Agent. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI Agent. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI Agent. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI Agents. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.