Documentation Index
Fetch the complete documentation index at: https://watermelon.ai/docs/llms.txt
Use this file to discover all available pages before exploring further.
Once you’ve configured your AI Agent and finished testing it, you can activate it to start handling live conversations. Activating your Agent allows it to automatically respond to customers based on the Domain Knowledge and Instructions you’ve provided.
Activating your AI Agent
Select the Agent
From the main menu, select Agents to see a list of all your AI Agents, then select the agent you would like to activate. Activate Agent
In the lower-left corner, click Activate.If you have not done so already, select which channel to connect to the Agent.Once a channel has been connected you can go back to Activate and click the Activate button.The AI Agent will start responding to new conversations immediately.
Deactivating an AI Agent
At some point, you may want to temporarily deactivate your AI Agent. For example, while updating its sources, testing configurations, or pausing automation during maintenance.
Select the Agent
Navigate to Agents, and select the agent you would like to deactivate. Deactivate
From the menu, select Activate AI Agent and then confirm the deactivation.Deactivation stops the AI Agent from handling new conversations, but you can reactivate it at any time.