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Introduction
Quickstart
Setting your goals
Choosing the right channels
Choose your AI model
Supported languages

Build your agent

Start with a template
Create your Agent
Agent settings
Domain knowledge (Legacy feature)
Write Agent personality
Setting guardrails
Safety filters
Human handover
Test your agent

Publish your agent

Agent (De)activation
Publish your agent on your Widget
Publish on Facebook
Publish on WhatsApp
Publish on Instagram
Publish on Email

Inbox

Manage conversations
Customizing your inbox view
Filters
Tags
Notes
Forwarding conversations

Contact management

Contact details
Website visitor status
See website visitor path
Default fields
Custom fields
Manage tags
Automatically fill in custom fields
Automatically add tags

Analytics

Create custom reports
AI Agent Analytics
Exporting conversations
Conversation topics

Integrations

Email
Facebook Messenger
Instagram DM
WhatsApp
Zapier
Watermelon API
Webhooks

Guides

Analytics guides
Chat widget style guide

Plans & pricing

Pricing overview

Resources

Roadmap
Feature Requests
Watermelon media kit
Community and events
Contact support
FAQ

Developer resources

Install the widget
Mobile App Integration Guide
Chat widget customization
Custom channel
Event listeners

Trust & privacy

GDPR compliance
Report abuse
Terms & Privacy
Trust Center

Trust & privacy

Terms & Privacy

Learn more about our terms and privacy regulations.

Terms & Conditions

Data Processing Agreement

Privacy Policy

Cookie Policy

Terms of Use

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