| Feature | Status |
|---|---|
| Filter on channel in Inbox | In progress |
| Automatic sync option | In progress |
| Email integration | In progress |
| Improve general UI/UX experience | In progress |
| Phone integration | Planned |
| Have website page of visitor in context | Planned |
| Actions rework | Planned |
| See all closed conversations | Planned |
| Frontend for custom channel creation | Planned |
| Add multiple LLMs (Claude and Gemini) | Planned |
| Duplicate agent | Planned |
| Instruction creation optimization | Planned |
| WhatsApp message templates | Planned |
| Feedback element in widget and analytics | Planned |
| Add multiple facebook pages | Done |
| Automatically add tags to conversation | Done |
| AI model switch | Done |
| Tag management | Done |
| Automated custom and default fields | Done |
| New statistics | Done |
| XML Feed connection | Done |
| Recognize logged in user | Done |
| Event listeners | Done |
| Split domain knowledge / instructions | Done |
| Custom channel | Done |
| Improve partner program | Done |
| Free plan | Done |
| In-product support | Done |
| Add custom fields to regognize logged in user | Done |
| Settings for Chat Widget Minimize Button | Done |
| Product recommendations | Not started |
| Human handover webhook | Not started |
| See scraped content from Website Sources | Not started |
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Roadmap
If there’s a feature you’d like us to prioritize, we’d love to hear from you! We gather all requests to create our roadmap and make sure we’re building the right things. Make sure to take a look at our existing features or changelog before submitting a request.
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