📞 Upcoming Webinar:

Join our live webinar on November 5 and see AI-powered calling in action.

📞 Upcoming Webinar:

Join our live webinar on November 5 and see AI-powered calling in action.

📞 Upcoming Webinar:

Join our live webinar on November 5 and see AI-powered calling in action.

AI Agent for Enterprise teams

Centralize knowledge across teams, automate answers across channels, and keep full control with governance, routing and insights—so you can scale safely without adding headcount.

Illustration of the AI Agent

AI Agent for Enterprise teams

Centralize knowledge across teams, automate answers across channels, and keep full control with governance, routing and insights—so you can scale safely without adding headcount.

Illustration of the AI Agent

AI Agent for Enterprise teams

Centralize knowledge across teams, automate answers across channels, and keep full control with governance, routing and insights—so you can scale safely without adding headcount.

Illustration of the AI Agent

AI Agent for Enterprise teams

Centralize knowledge across teams, automate answers across channels, and keep full control with governance, routing and insights—so you can scale safely without adding headcount.

Illustration of the AI Agent

Enterprise strategy

Enterprise teams use AI Agents to reduce repetitive questions, keep answers consistent across departments, and route complex or sensitive cases to the right people with context. You stay in control through clear rules, governance and analytics—so automation scales safely.

Knowledge centralization icon
Knowledge centralization

Turn scattered documentation into one source of truth. Keep answers consistent across departments, regions and channels, and reduce conflicting information.

Governance & compliance icon
Governance & compliance

Decide what the AI Agent can answer, which sources it may use, and when it must escalate. Keep sensitive topics controlled with testing, rules and moderation.

Smart routing & handover icon
Smart routing & handover

Route conversations to the right team based on topic, language or intent. Hand over with full context so human agents can take over quickly and accurately.

Operational insights icon
Operational insights

Understand what gets automated, what still reaches your teams and where knowledge gaps exist. Use insights to continuously improve answer quality and deflection.

IT & internal support icon
IT & internal support

Reduce internal tickets by answering common employee questions instantly—policies, access issues, tooling and how-to’s—while escalating complex issues to specialists.

Enterprise service desk icon
Enterprise service desk

Standardize first-line support across departments by collecting the right details upfront and creating a consistent intake for faster resolution and less back-and-forth.

Enterprise strategy

Enterprise teams use AI Agents to reduce repetitive questions, keep answers consistent across departments, and route complex or sensitive cases to the right people with context. You stay in control through clear rules, governance and analytics—so automation scales safely.

Knowledge centralization icon
Knowledge centralization

Turn scattered documentation into one source of truth. Keep answers consistent across departments, regions and channels, and reduce conflicting information.

Governance & compliance icon
Governance & compliance

Decide what the AI Agent can answer, which sources it may use, and when it must escalate. Keep sensitive topics controlled with testing, rules and moderation.

Smart routing & handover icon
Smart routing & handover

Route conversations to the right team based on topic, language or intent. Hand over with full context so human agents can take over quickly and accurately.

Operational insights icon
Operational insights

Understand what gets automated, what still reaches your teams and where knowledge gaps exist. Use insights to continuously improve answer quality and deflection.

IT & internal support icon
IT & internal support

Reduce internal tickets by answering common employee questions instantly—policies, access issues, tooling and how-to’s—while escalating complex issues to specialists.

Enterprise service desk icon
Enterprise service desk

Standardize first-line support across departments by collecting the right details upfront and creating a consistent intake for faster resolution and less back-and-forth.

Enterprise strategy

Enterprise teams use AI Agents to reduce repetitive questions, keep answers consistent across departments, and route complex or sensitive cases to the right people with context. You stay in control through clear rules, governance and analytics—so automation scales safely.

Knowledge centralization icon
Knowledge centralization

Turn scattered documentation into one source of truth. Keep answers consistent across departments, regions and channels, and reduce conflicting information.

Governance & compliance icon
Governance & compliance

Decide what the AI Agent can answer, which sources it may use, and when it must escalate. Keep sensitive topics controlled with testing, rules and moderation.

Smart routing & handover icon
Smart routing & handover

Route conversations to the right team based on topic, language or intent. Hand over with full context so human agents can take over quickly and accurately.

Operational insights icon
Operational insights

Understand what gets automated, what still reaches your teams and where knowledge gaps exist. Use insights to continuously improve answer quality and deflection.

IT & internal support icon
IT & internal support

Reduce internal tickets by answering common employee questions instantly—policies, access issues, tooling and how-to’s—while escalating complex issues to specialists.

Enterprise service desk icon
Enterprise service desk

Standardize first-line support across departments by collecting the right details upfront and creating a consistent intake for faster resolution and less back-and-forth.

Jortijn Bijl

“The Watermelon interface was immediately intuitive for us to use, which meant that we went live within two days!”

– Jortijn Bijl – Senior Marketing Manager, AFAS

Yvette Augustus

“No ‘you ask, we deliver’ mentality, but rather a Customer Success Manager that actually collaborates. I really felt like I had a new teammate working with me.”

– Yvette Augustus – Marketing Advisor, Zone college

Jortijn Bijl

“The Watermelon interface was immediately intuitive for us to use, which meant that we went live within two days!”

– Jortijn Bijl – Senior Marketing Manager, AFAS

Yvette Augustus

“No ‘you ask, we deliver’ mentality, but rather a Customer Success Manager that actually collaborates. I really felt like I had a new teammate working with me.”

– Yvette Augustus – Marketing Advisor, Zone college

Jortijn Bijl

“The Watermelon interface was immediately intuitive for us to use, which meant that we went live within two days!”

– Jortijn Bijl – Senior Marketing Manager, AFAS

Yvette Augustus

“No ‘you ask, we deliver’ mentality, but rather a Customer Success Manager that actually collaborates. I really felt like I had a new teammate working with me.”

– Yvette Augustus – Marketing Advisor, Zone college

17.000

Watermelon users icon

Watermelon users

3M

Conversations per month icon

Conversations per month

10.000

AI Agents created icon

AI Agents created

∞

Languages used icon

Languages used

17.000

Watermelon users icon

Watermelon users

3M

Conversations per month icon

Conversations per month

10.000

AI Agents created icon

AI Agents created

∞

Languages used icon

Languages used

17.000

Watermelon users icon

Watermelon users

3M

Conversations per month icon

Conversations per month

10.000

AI Agents created icon

AI Agents created

∞

Languages used icon

Languages used

Reviews from our customers

Watermelon is rated on average 4.5 out of 5 stars among 70 reviews.

Reviews from our customers

Watermelon is rated on average 4.5 out of 5 stars among 70 reviews.

Reviews from our customers

Watermelon is rated on average 4.5 out of 5 stars among 70 reviews.

How can Watermelon help Enterprise teams scale safely?

Fast rollout across departments

Deploy AI Agents quickly across teams and channels without development work. Start with one department, prove value, and expand with a controlled rollout.

Integrations with your stack

Connect your CRM, ticketing, knowledge base and internal tools using integrations, webhooks and API to automate workflows and keep information up to date.

Omnichannel consistency

Deliver the same answer quality across website, WhatsApp, Instagram and more—so customers and employees don’t get different responses depending on the channel.

Lower response time, better handovers

Combine automation with human expertise. Reduce response times on repetitive questions and escalate complex cases with full context to the right team.

Real-time demand insights

See what people ask, what gets automated, and where escalations happen. Use these insights to improve documentation, processes and service performance.

Support distributed teams

Help global and remote teams by providing 24/7 access to trusted information, consistent policies and scalable support across languages and regions.

How can Watermelon help Enterprise teams scale safely?

Fast rollout across departments

Deploy AI Agents quickly across teams and channels without development work. Start with one department, prove value, and expand with a controlled rollout.

Integrations with your stack

Connect your CRM, ticketing, knowledge base and internal tools using integrations, webhooks and API to automate workflows and keep information up to date.

Omnichannel consistency

Deliver the same answer quality across website, WhatsApp, Instagram and more—so customers and employees don’t get different responses depending on the channel.

Lower response time, better handovers

Combine automation with human expertise. Reduce response times on repetitive questions and escalate complex cases with full context to the right team.

Real-time demand insights

See what people ask, what gets automated, and where escalations happen. Use these insights to improve documentation, processes and service performance.

Support distributed teams

Help global and remote teams by providing 24/7 access to trusted information, consistent policies and scalable support across languages and regions.

How can Watermelon help Enterprise teams scale safely?

Fast rollout across departments

Deploy AI Agents quickly across teams and channels without development work. Start with one department, prove value, and expand with a controlled rollout.

Integrations with your stack

Connect your CRM, ticketing, knowledge base and internal tools using integrations, webhooks and API to automate workflows and keep information up to date.

Omnichannel consistency

Deliver the same answer quality across website, WhatsApp, Instagram and more—so customers and employees don’t get different responses depending on the channel.

Lower response time, better handovers

Combine automation with human expertise. Reduce response times on repetitive questions and escalate complex cases with full context to the right team.

Real-time demand insights

See what people ask, what gets automated, and where escalations happen. Use these insights to improve documentation, processes and service performance.

Support distributed teams

Help global and remote teams by providing 24/7 access to trusted information, consistent policies and scalable support across languages and regions.

Frequently Asked Questions

Don’t see what you’re looking for? Shoot us a message!

You stay in control with testing, rules and moderation. You decide what the AI Agent can answer, which sources it may use, and when it must escalate to a human.

Frequently Asked Questions

Don’t see what you’re looking for? Shoot us a message!

You stay in control with testing, rules and moderation. You decide what the AI Agent can answer, which sources it may use, and when it must escalate to a human.

Frequently Asked Questions

Don’t see what you’re looking for? Shoot us a message!

You stay in control with testing, rules and moderation. You decide what the AI Agent can answer, which sources it may use, and when it must escalate to a human.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.

Watermelon seed pattern

See how many customer conversations AI can automate.

In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.