📞 Upcoming Webinar:
Join our live webinar on November 5 and see AI-powered calling in action.
📞 Upcoming Webinar:
Join our live webinar on November 5 and see AI-powered calling in action.
📞 Upcoming Webinar:
Join our live webinar on November 5 and see AI-powered calling in action.
POWERED BY GPT-5
For Customer Service teams
Watermelon helps Customer Service teams reduce repetitive conversations, improve response times and stay consistent across channels—website, WhatsApp, Instagram and more. Your AI Agent is trained on your own knowledge, answers instantly 24/7, and hands over complex issues to your team with full context. That means fewer tickets, better service quality and more time for the conversations that actually need a human.
POWERED BY GPT-5
For Customer Service teams
Watermelon helps Customer Service teams reduce repetitive conversations, improve response times and stay consistent across channels—website, WhatsApp, Instagram and more. Your AI Agent is trained on your own knowledge, answers instantly 24/7, and hands over complex issues to your team with full context. That means fewer tickets, better service quality and more time for the conversations that actually need a human.
POWERED BY GPT-5
For Customer Service teams
Watermelon helps Customer Service teams reduce repetitive conversations, improve response times and stay consistent across channels—website, WhatsApp, Instagram and more. Your AI Agent is trained on your own knowledge, answers instantly 24/7, and hands over complex issues to your team with full context. That means fewer tickets, better service quality and more time for the conversations that actually need a human.
POWERED BY GPT-5
For Customer Service teams
Watermelon helps Customer Service teams reduce repetitive conversations, improve response times and stay consistent across channels—website, WhatsApp, Instagram and more. Your AI Agent is trained on your own knowledge, answers instantly 24/7, and hands over complex issues to your team with full context. That means fewer tickets, better service quality and more time for the conversations that actually need a human.
What Customer Service teams use an AI Agent for
Customer Service teams use an AI Agent to handle high-volume, repetitive questions and to support agents when conversations get complex. The AI Agent answers instantly, follows your policies, and escalates when needed—so your team stays in control.
Instant answers to repetitive questions
Answer common questions like shipping, returns, opening hours or product availability instantly—so your team spends less time on repeated tickets.
Smart handover to the right person
When a conversation needs a human, the AI Agent routes it to the right team or agent, including context and conversation history.
Consistent answers from your knowledge
Use your knowledge base, help center and internal documents as a single source of truth—so answers stay consistent and up to date.
Returns, complaints and case intake
Let the AI Agent collect details up front (order number, photos, reason, preferred solution) so your team can resolve issues faster.
Feedback collection after conversations
Automatically ask for feedback or a short rating after a conversation—so you can improve service quality continuously.
Personal service at scale
Keep your tone of voice consistent and personalize answers using known context—while still escalating sensitive topics to your team.
What Customer Service teams use an AI Agent for
Customer Service teams use an AI Agent to handle high-volume, repetitive questions and to support agents when conversations get complex. The AI Agent answers instantly, follows your policies, and escalates when needed—so your team stays in control.
Instant answers to repetitive questions
Answer common questions like shipping, returns, opening hours or product availability instantly—so your team spends less time on repeated tickets.
Smart handover to the right person
When a conversation needs a human, the AI Agent routes it to the right team or agent, including context and conversation history.
Consistent answers from your knowledge
Use your knowledge base, help center and internal documents as a single source of truth—so answers stay consistent and up to date.
Returns, complaints and case intake
Let the AI Agent collect details up front (order number, photos, reason, preferred solution) so your team can resolve issues faster.
Feedback collection after conversations
Automatically ask for feedback or a short rating after a conversation—so you can improve service quality continuously.
Personal service at scale
Keep your tone of voice consistent and personalize answers using known context—while still escalating sensitive topics to your team.
What Customer Service teams use an AI Agent for
Customer Service teams use an AI Agent to handle high-volume, repetitive questions and to support agents when conversations get complex. The AI Agent answers instantly, follows your policies, and escalates when needed—so your team stays in control.
Instant answers to repetitive questions
Answer common questions like shipping, returns, opening hours or product availability instantly—so your team spends less time on repeated tickets.
Smart handover to the right person
When a conversation needs a human, the AI Agent routes it to the right team or agent, including context and conversation history.
Consistent answers from your knowledge
Use your knowledge base, help center and internal documents as a single source of truth—so answers stay consistent and up to date.
Returns, complaints and case intake
Let the AI Agent collect details up front (order number, photos, reason, preferred solution) so your team can resolve issues faster.
Feedback collection after conversations
Automatically ask for feedback or a short rating after a conversation—so you can improve service quality continuously.
Personal service at scale
Keep your tone of voice consistent and personalize answers using known context—while still escalating sensitive topics to your team.
How Customer Service teams use Watermelon
Watermelon helps automate more than 3 million customer questions per month using AI.
95% of conversations automated
58 hours saved monthly
PetBase automates 95% of customer service inquiries and saves the team 58 hours every month.
90% automated
1,200 conversations
PrintAbout automates 90% of its conversations with AI Agent Printy and keeps response times short.
67% of inquiries automated
25% outside office hours
Foresco automates 67% of customer service inquiries, cutting response times and inside sales workload.
How Customer Service teams use Watermelon
Watermelon helps automate more than 3 million customer questions per month using AI.
95% of conversations automated
58 hours saved monthly
PetBase automates 95% of customer service inquiries and saves the team 58 hours every month.
90% automated
1,200 conversations
PrintAbout automates 90% of its conversations with AI Agent Printy and keeps response times short.
67% of inquiries automated
25% outside office hours
Foresco automates 67% of customer service inquiries, cutting response times and inside sales workload.
How Customer Service teams use Watermelon
Watermelon helps automate more than 3 million customer questions per month using AI.
95% of conversations automated
58 hours saved monthly
PetBase automates 95% of customer service inquiries and saves the team 58 hours every month.
90% automated
1,200 conversations
PrintAbout automates 90% of its conversations with AI Agent Printy and keeps response times short.
67% of inquiries automated
25% outside office hours
Foresco automates 67% of customer service inquiries, cutting response times and inside sales workload.
“With the AI Agent, customers get immediate answers, and our team has more time for complex questions.”
– Koen Gebbink – Digital Marketing Specialist, BKR
“Watermelon’s AI Agents deliver fast, high-quality answers. Customers are helped immediately and our team’s workload is reduced.”
– Jasper Boot – Online Marketer, AFAS Software
“With the AI Agent, customers get immediate answers, and our team has more time for complex questions.”
– Koen Gebbink – Digital Marketing Specialist, BKR
“Watermelon’s AI Agents deliver fast, high-quality answers. Customers are helped immediately and our team’s workload is reduced.”
– Jasper Boot – Online Marketer, AFAS Software
“With the AI Agent, customers get immediate answers, and our team has more time for complex questions.”
– Koen Gebbink – Digital Marketing Specialist, BKR
“Watermelon’s AI Agents deliver fast, high-quality answers. Customers are helped immediately and our team’s workload is reduced.”
– Jasper Boot – Online Marketer, AFAS Software
10,000
AI Agents created
100+
Languages supported
3M
conversations per month
17,000
Watermelon users
10,000
AI Agents created
100+
Languages supported
3M
conversations per month
17,000
Watermelon users
10,000
AI Agents created
100+
Languages supported
3M
conversations per month
17,000
Watermelon users
Frequently asked questions for Customer Service teams
Common questions about how Customer Service teams use AI Agents to reduce workload and improve response times.
Many Customer Service teams automate a large share of repetitive questions. The exact percentage depends on your knowledge quality and the scope you choose, but you can start small and expand safely.
Frequently asked questions for Customer Service teams
Common questions about how Customer Service teams use AI Agents to reduce workload and improve response times.
Many Customer Service teams automate a large share of repetitive questions. The exact percentage depends on your knowledge quality and the scope you choose, but you can start small and expand safely.
Frequently asked questions for Customer Service teams
Common questions about how Customer Service teams use AI Agents to reduce workload and improve response times.
Many Customer Service teams automate a large share of repetitive questions. The exact percentage depends on your knowledge quality and the scope you choose, but you can start small and expand safely.
Get the most out of your AI Agent
AI Agent
Create an AI Agent that answers questions, executes actions, and handles conversations automatically.
Channels
Connect with customers across chat, email, WhatsApp, and more from one place.
Inbox
Manage all conversations in one inbox and take over from your AI Agent when needed.
Analytics
Track performance, workload, and what your AI Agent handles automatically.
Customer profiles
View customer data, history, and context to personalize every conversation.
Integrations
Connect your systems and let your AI Agent use real-time data and execute actions.
Get the most out of your AI Agent
AI Agent
Create an AI Agent that answers questions, executes actions, and handles conversations automatically.
Channels
Connect with customers across chat, email, WhatsApp, and more from one place.
Inbox
Manage all conversations in one inbox and take over from your AI Agent when needed.
Analytics
Track performance, workload, and what your AI Agent handles automatically.
Customer profiles
View customer data, history, and context to personalize every conversation.
Integrations
Connect your systems and let your AI Agent use real-time data and execute actions.
Get the most out of your AI Agent
AI Agent
Create an AI Agent that answers questions, executes actions, and handles conversations automatically.
Channels
Connect with customers across chat, email, WhatsApp, and more from one place.
Inbox
Manage all conversations in one inbox and take over from your AI Agent when needed.
Analytics
Track performance, workload, and what your AI Agent handles automatically.
Customer profiles
View customer data, history, and context to personalize every conversation.
Integrations
Connect your systems and let your AI Agent use real-time data and execute actions.
See how many customer conversations AI can automate.
In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.
See how many customer conversations AI can automate.
In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.
See how many customer conversations AI can automate.
In a 30-minute demo, we’ll show which conversations AI can automate, how much workload you can reduce, and how to help customers faster.