Table of contents
Get started with Watermelon
You are about to start with your very own conversational assistant. To make sure you get the most out of your new chatbot, we have written this guide to help you get the best start with Watermelon.
In this comprehensive guide we’ll give you an in depth tour through the Watermelon platform where we will explain the most important features in great detail. We’ll teach you how to build your chatbot, set up your dashboard and we’ll show you how you can measure your success to optimise your customer service experience.
After reading through this guide, you’ll know everything about the Watermelon platform and you can get the best results from your chatbot in no time!
Step 1. Set your goals
A good preparation is half the work, and defining your goals for your chatbot will make building one a whole lot easier.