Our outstanding service

We’re here to offer your customers the ultimate experience. You’re not alone and we’ll help you make your Watermelon implementation successful with a hands-on onboarding process and Customer Success trajectory. The experts on our team are here for your company. Service & Support

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Onboarding

Hands-on onboarding

We are committed to providing your customers with the ultimate experience. You are not alone in this process; our team is ready to guide you through the successful implementation of Watermelon. With a practical onboarding and an effective Customer Success journey, we ensure that you and your team are fully supported. Our experts are here to assist you at every step.

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Optimaliseren

Maximizing your chatbot's effectiveness

For assistance with setting up your AI chatbot, uploading information and creating analyses, your Customer Success Manager is here to help. They ensure your chatbot functions properly and help optimize its performance. Training and explanations about new features are always available to maximize your chatbot's effectiveness.

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Your chatbot is live, and now the next phase of optimization begins. Every company has a slightly different approach depending on the type of service and the chatbot’s goals. Our team helps your chatbot achieve success and stay successful. Our monthly Chatbot Assessments review performance statistics and ensure we’re working together towards the desired results.

Watermelon Customer Success

Charl Haas

COO
Support

Join our webinars

Join us for our monthly webinars where we guide your team through the process of building an AI chatbot. In just one hour, we'll cover the essentials of creating and deploying your own chatbot using our intuitive platform. Additionally, we host webinars discussing our latest releases, keeping you updated with new features and advancements in our technology. These sessions are perfect for staying informed and leveraging the full potential of AI chatbots in your business.

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Team Watermelon makes your customer service challenges our own. Even though our platform is designed for intuitive use, and you don’t need any programming skills to use the chatbot builder, of course there are still questions. Beyond our wealth of resources available, our Support team is here to help you along the way.

Watermelon Support

Fleur Nouwens

Customer Success Manager
Watermelon support
Get a live chat on your site in 3 minutes

It’s super easy to start chatting with your website visitors via Watermelon. Create a website widget and copy the code to your site.

See documentation
Watermelon service
Professional Services

We are here to support your team during your chatbot implementation. A variety of resources are available for self-service, but if you’d like us to take on some of that work, we have a variety of Professional Services and a broad Expert network.

Boost Your Productivity with your own GPT-4o chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4o Powered Chatbot Solution. Try it free now.

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