Customer Support
Our Support Team is here to refer you to a wealth of self-service resources or personally discuss your questions and ideas.. AI Agent Melony is available 24/7. Monday to Friday between 08:00 and 17:00 our live agent support heroes are here to help!
Do you have a question for Watermelon?
We make customers happy
We won’t keep you waiting for a response. Our experts on the Support are here to help.
24/7 front line support
Get a personal expert for all your questions
More information
We offer a variety of ways to contact us with your questions. Reach on our email, chat, WhatsApp or phone call.
Who can I reach 24/7?
Our AI Agent Melony is available 24/7 so you can still reach our team outside of office hours. Find Melony in the Watermelon platform, on our website and on Facebook Messenger.
Where can I share ideas for the product?
We make our software so your company can be successful, so your ideas are highly valued. Create a ticket in the Help Center to share your thoughts with our team.
Where can I find self-service support resources?
Our Help Center has detailed articles to help you along the way. We’ve also got a number of video tutorials you may also find helpful in getting started with Watermelon and your AI Agent.
Our own AI Agent Melony
Our digital colleague is available 24/7. We connected Melony to our FAQ so she’s always ready to help. We have a wide range of customers served by the platform, and as such Melony is well poised to offer any company assistance.
Watermelon scores an average of 4.3 / 5 from 70+ beoordelingen reviewers.
Professional Services
We are here to support your team during your AI Agent implementation. A variety of resources are available for self-service, but if you’d like us to take on some of that work, we have a variety of Professional Services and a broad Expert network.
Watermelon is here to support you
How to make the most of your AI Agent?
Customer Support
Our team of support experts and AI Agent Charlie are available 24/7 to answer your questions.
Onboarding
Get started on a successful AI Agent implementation with our team.
Customer Success
Make a big impact on your customer service with help from a dedicated expert.
About Watermelon
Our team loves to help our customers help theirs.