Best practices

Best practices

WhatsApp Business API: Full Guide 2023

Learn how to implement the best chatbot and live chat solutions for WhatsApp API and automate your customer service. Expert guide available!

Best practices

WhatsApp Business: Complete guide 2023

Discover a powerful chatbot platform that integrates seamlessly with WhatsApp, revolutionizing your customer service experience.

Best practices

What roles can your webshop chatbot take on?

Chatbots come in all shapes and sizes, so there is always a perfect fit to be found for your business. Where can your webshop achieve the most gains? That's a good place to deploy a chatbot.

Best practices

Why the name Watermelon Pulse: Chatbots with a Human Touch

Chatbots are becoming increasingly popular as businesses seek to improve customer experience and streamline their operations. However, for many consumers, interacting with a chatbot can feel impersonal.

Best practices

Goodbye Conversational Designer and Hello Prompt Engineer

With the rise of artificial intelligence and machine learning since around 2010, chatbots have become increasingly advanced and more human-like. Modern chatbots can use natural language processing and machine learning to have...

Best practices

GPT-3: The Latest Advancement in AI Customer Service - Impacts, Risks, and Opportunities

GPT-3, the latest version of OpenAI's 'Generative Pretrained Transformer' model, is a significant development in the world of artificial intelligence and chatbots. It has the ability to engage in human-like conversations and perform...