Best practices

Best practices

What roles can your webshop chatbot take on?

Chatbots come in all shapes and sizes, so there is always a perfect fit to be found for your business. Where can your webshop achieve the most gains? That's a good place to deploy a chatbot.

Best practices

Why the name Watermelon Pulse: Chatbots with a Human Touch

Chatbots are becoming increasingly popular as businesses seek to improve customer experience and streamline their operations. However, for many consumers, interacting with a chatbot can feel impersonal.

Best practices

Goodbye Conversational Designer and Hello Prompt Engineer

With the rise of artificial intelligence and machine learning since around 2010, chatbots have become increasingly advanced and more human-like. Modern chatbots can use natural language processing and machine learning to have...

Best practices

GPT-3: The Latest Advancement in AI Customer Service - Impacts, Risks, and Opportunities

GPT-3, the latest version of OpenAI's 'Generative Pretrained Transformer' model, is a significant development in the world of artificial intelligence and chatbots. It has the ability to engage in human-like conversations and perform...

Best practices

Unlocking the Power of NLP and NLG: The Key to Transforming Industries with AI Technology

In this blog, we’ll examine the difference between NLP and NLG, two key areas in AI. We’ll explore how they’re utilized in chatbots and virtual assistants, and how they work together to improve human-computer interactions.

Best practices

How a digital colleague can help recruit new employees

Chatbots have already proven their value for customer service, marketing and sales. But there’s still so much potential. A digital employee can help recruit new talent to the team. Using a chatbot to recruit new employees lends a solid ...