Blog overview / Product

Product

Watermelon is the software solution to create an unforgettable customer experience. From Fortune 500 companies, to medium sized businesses – everyone is using Watermelon to create chatbots, have valuable conversation and improve customer relationships without the need to code.

Product
What is Agent Assist and what can it do for you?
Discover the transformative power of Agent Assist in customer service. Explore how AI-driven technology is revolutionizing customer interactions and boosting team efficiency
Laura PloosterApril 25, 2024 • 5 min
Product
Introducing the Next-Gen Website Widget
In the ever-evolving landscape of customer engagement, keeping up with technological advancements is crucial. Today, we are thrilled to introduce our revamped Website Widget
Fleur NouwensFebruary 2, 2024 • 4 min
Product
Four Tips to Prepare Your Business for Changes Due to AI and ChatGPT's Large Language Models (LLM's)
With the introduction of ChatGPT, the time required to write a press release, to program, or to perform literally hundreds of other tasks has fallen from many hours to just a few minutes. ChatGPT is a fun toy for many people and companie...
Alexander WijningaJanuary 5, 2023 • 3 min
Product
Introducing Watermelon Pulse!
Why LLMs are important for chatbots: LLMs (Large Language Models; the future to significantly improve chatbots, making them more intelligent, efficient and user-friendly.
Alexander WijningaAugust 19, 2022 • 12 min
Product
Four ways to use a chatbot on Instagram
Brands and businesses all over the world are flocking to Instagram where their customers are leaving comments on Instagram Ads, placing orders in the Instagram Shop or asking questions via Instagram DM. It’s important to customers ...
Alexander WijningaJune 1, 2022 • 4 min
Product
Update: LOG4J – Watermelon
Watermelon as a platform and all the components we use are not affected by this vulnerability. We explain it here.
Charl HaasDecember 13, 2021 • 1 min