Improve your reach and availability with multichannel service
Be where your customers already are and deliver a delightful service experience. Watermelon gives your team the tools and the power to make an impact!
Multichannel software for the best service experience
No-code AI Agent
Centralize all communication channels
Create a 360º customer profile
Surprise and delight customers
Increase productivity
Be where your customers are
Effortless Team Communication
Streamline communication and collaboration
Dealing with multiple overflowing inboxes can be a frustrating experience for everyone involved. However, with Watermelon, you can streamline your communication by utilizing a single platform. With everything in one place, collaboration with your colleagues and AI Agent becomes more enjoyable and effortless. Say goodbye to the hassle of constantly switching between different platforms and hello to a more efficient and user-friendly approach.
360-degree customer profile
Recognize yesterday’s website visitor today
Understand how customers are reaching out and if they’ve already contacted you on other channels. Examine a complete customer profile and conversation history to avoid repetitive asks of your customer and work efficiently to deliver the best experience.
2.500+
AI Agents created with Watermelon
3M
conversations per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 80% of customer inquiries handled automatically
- Over 1.1 million visitors per year
Burgers’ Zoo serves over 1.1 million visitors annually. Thanks to Watermelon’s AI Agent, 80% of all online customer questions are answered automatically, even during busy periods. This significantly reduces the workload at the reception and ensures that visitors get faster and more consistent responses.
- 67% of customer inquiries automated
- 6000 customer interactions handled annually
- 25% of conversations outside office hours
Foresco has significantly streamlined its customer service with AI Agent Kim. The AI solution automates 67% of inquiries, manages 6,000 interactions annually, and ensures customers receive answers even outside office hours. This saves the inside sales team valuable time to focus on complex requests.
- 24/7 customer service availability
- 95% of inquiries automated
- 58 hours saved per month
PetBase has transformed its customer service with an AI agent. This solution provides 24/7 availability, significantly reduces workload, and improves response times. PetBase now saves 58 hours per month, allowing staff to focus on complex cases.
- 24/7 customer service availability
- 150 extra conversions per month achieved
Afzetbak and De Afvalmaatjes have revolutionized their customer service by implementing an AI Agent. This solution ensures 24/7 availability, saving time for staff and customers while significantly increasing customer satisfaction and driving 150 additional conversions per month.
- 100% automated conversations
- 1500 conversations per month handled
NKC has transformed its member support with the implementation of an AI Agent. This digital travel companion provides 24/7 assistance to members, streamlines customer contact, and efficiently handles peak periods, enhancing the overall service experience.
- 50% of customer service costs saved
- 40% of inquiries handled outside office hours
Adrem Limburg has significantly improved its customer service by implementing Watermelon's AI Agent. This digital assistant not only ensures faster response times and 24/7 availability but also contributes to substantial cost savings by automating common customer inquiries across multiple platforms.
- 95% of customer inquiries automated
- 1.5 hours per day saved in Citystores
Tourism Veluwe Arnhem Nijmegen has embraced the power of automation with AI Agents. These digital assistants have not only improved the efficiency of visitor services but also increased the accessibility of information for tourists by providing support in multiple languages and helping to plan visits.
