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automated tagging

Product updates

Introducing Automated Tags: Organize Conversations Effortlessly

Effortlessly organize customer conversations with Automated Tags in Watermelon. Tags are applied automatically based on the topic, no manual work needed. Save time, stay structured, and get instant context.

Author avatar

Alexander Wijninga

August 6, 2025 • 3 min

automated tagging

Product updates

Introducing Automated Tags: Organize Conversations Effortlessly

Effortlessly organize customer conversations with Automated Tags in Watermelon. Tags are applied automatically based on the topic, no manual work needed. Save time, stay structured, and get instant context.

Author avatar

Alexander Wijninga

August 6, 2025 • 3 min

black friday

AI Customer Service

AI support for Black Friday & Cyber Monday

Prepare for Black Friday & Cyber Monday with smarter, faster customer support powered by AI.

Author avatar

Alexander Wijninga

July 31, 2025 • 4 min

black friday

AI Customer Service

AI support for Black Friday & Cyber Monday

Prepare for Black Friday & Cyber Monday with smarter, faster customer support powered by AI.

Author avatar

Alexander Wijninga

July 31, 2025 • 4 min

Automation of Contact Fields

AI Agents

Move beyond chatbots: set a new ecommerce standard with an AI Agent

Ditch basic chatbots. A custom AI Agent offers personal support, drives revenue, and unlocks insights to grow your ecommerce brand.

Author avatar

Alexander Wijninga

July 10, 2025 • 6 min

Automation of Contact Fields

AI Agents

Move beyond chatbots: set a new ecommerce standard with an AI Agent

Ditch basic chatbots. A custom AI Agent offers personal support, drives revenue, and unlocks insights to grow your ecommerce brand.

Author avatar

Alexander Wijninga

July 10, 2025 • 6 min

automation of contact fields

Product updates

Introducing Automation of Contact Fields

Let your AI Agent auto-capture contact and browser data, so you can focus on personal, seamless customer conversations without manual work.

Author avatar

Alexander Wijninga

July 9, 2025 • 4 min

automation of contact fields

Product updates

Introducing Automation of Contact Fields

Let your AI Agent auto-capture contact and browser data, so you can focus on personal, seamless customer conversations without manual work.

Author avatar

Alexander Wijninga

July 9, 2025 • 4 min

The modern digital assistant chatbot

Best practices

Creating a future-proof workplace with AI

Equip your team with the skills and support they need to succeed in an AI-driven world. Discover essential steps for a seamless transition.

Author avatar

Charl Haas

May 30, 2024 • 5 min

The modern digital assistant chatbot

Best practices

Creating a future-proof workplace with AI

Equip your team with the skills and support they need to succeed in an AI-driven world. Discover essential steps for a seamless transition.

Author avatar

Charl Haas

May 30, 2024 • 5 min

Future-proofing Your Business: Harnessing the Power of AI chatbots

AI Agents

Future-Proof Your Business with AI Agents

Discover how AI chatbots drive business innovation and growth by enhancing efficiency and customer relationships.

Author avatar

Charl Haas

May 16, 2024 • 5 min

Future-proofing Your Business: Harnessing the Power of AI chatbots

AI Agents

Future-Proof Your Business with AI Agents

Discover how AI chatbots drive business innovation and growth by enhancing efficiency and customer relationships.

Author avatar

Charl Haas

May 16, 2024 • 5 min

Watermelon's GPT4o implementation

Product updates

Introducing GPT-4o: Boost Your AI Agent with Watermelon

Discover GPT-4o with Watermelon! Experience faster responses, better language understanding, and more accurate answers with our upgraded chatbot technology. Sign up for free today!

Author avatar

Alexander Wijninga

May 15, 2024 • 2 min

Watermelon's GPT4o implementation

Product updates

Introducing GPT-4o: Boost Your AI Agent with Watermelon

Discover GPT-4o with Watermelon! Experience faster responses, better language understanding, and more accurate answers with our upgraded chatbot technology. Sign up for free today!

Author avatar

Alexander Wijninga

May 15, 2024 • 2 min

10 ways to use AI chatbots in Customer service

AI Customer Service

10 ways to use AI chatbots in Customer service

Discover how AI chatbots are revolutionizing customer service with efficient FAQ handling, automated complaint processing, personalized interactions and more.

Author avatar

Charl Haas

May 9, 2024 • 5 min

10 ways to use AI chatbots in Customer service

AI Customer Service

10 ways to use AI chatbots in Customer service

Discover how AI chatbots are revolutionizing customer service with efficient FAQ handling, automated complaint processing, personalized interactions and more.

Author avatar

Charl Haas

May 9, 2024 • 5 min

The Role of AI in Reducing Contact Center Costs

AI Customer Service

The Role of AI in Reducing Contact Center Costs

Discover how AI transforms call centers, enhancing service and cutting costs effectively.

Author avatar

Charl Haas

April 30, 2024 • 5 min

The Role of AI in Reducing Contact Center Costs

AI Customer Service

The Role of AI in Reducing Contact Center Costs

Discover how AI transforms call centers, enhancing service and cutting costs effectively.

Author avatar

Charl Haas

April 30, 2024 • 5 min

Agent Assist

Product updates

What is Agent Assist and what can it do for you?

Discover the transformative power of Agent Assist in customer service. Explore how AI-driven technology is revolutionizing customer interactions and boosting team efficiency

Author avatar

Charl Haas

April 25, 2024 • 5 min

Agent Assist

Product updates

What is Agent Assist and what can it do for you?

Discover the transformative power of Agent Assist in customer service. Explore how AI-driven technology is revolutionizing customer interactions and boosting team efficiency

Author avatar

Charl Haas

April 25, 2024 • 5 min

The Secret Behind AI Chatbots: Integrating Them With Your Software

AI Customer Service

AI Agents’ Hidden Power: Integrate and Automate Everything

Discover how Watermelon's latest feature, 'AI Actions', unlocks unprecedented possibilities in customer service through seamless integration with business systems.

Author avatar

Charl Haas

April 18, 2024 • 5 min

The Secret Behind AI Chatbots: Integrating Them With Your Software

AI Customer Service

AI Agents’ Hidden Power: Integrate and Automate Everything

Discover how Watermelon's latest feature, 'AI Actions', unlocks unprecedented possibilities in customer service through seamless integration with business systems.

Author avatar

Charl Haas

April 18, 2024 • 5 min

Brand identity

AI Customer Service

The New Standard: How AI Agents Transform Service and Brand

Transforming customer service dynamics, AI chatbots elevate brand image seamlessly.

Author avatar

Charl Haas

April 11, 2024 • 5 min

Brand identity

AI Customer Service

The New Standard: How AI Agents Transform Service and Brand

Transforming customer service dynamics, AI chatbots elevate brand image seamlessly.

Author avatar

Charl Haas

April 11, 2024 • 5 min

Help desk software - Watermelon AI

AI Customer Service

Help Desk Software Solutions in 2026 - Top 15

Learn about the best 15 Help Desk Software in 2026. For both customers (external use) and for (internal use) employees within your business. Including benefits and software alternatives for any business.

Author avatar

Alexander Wijninga

March 25, 2024 • 14 min

Help desk software - Watermelon AI

AI Customer Service

Help Desk Software Solutions in 2026 - Top 15

Learn about the best 15 Help Desk Software in 2026. For both customers (external use) and for (internal use) employees within your business. Including benefits and software alternatives for any business.

Author avatar

Alexander Wijninga

March 25, 2024 • 14 min

Automate customer contact

AI Customer Service

The Top 15 Customer Service Tools for Automation

Automate phone calls, emails, website chats, DMs... With this 15 (AI) tools for customer service automation. Get happy customers at scale with less workload.

Author avatar

Alexander Wijninga

March 8, 2024 • 12 min

Automate customer contact

AI Customer Service

The Top 15 Customer Service Tools for Automation

Automate phone calls, emails, website chats, DMs... With this 15 (AI) tools for customer service automation. Get happy customers at scale with less workload.

Author avatar

Alexander Wijninga

March 8, 2024 • 12 min

Live chat for eCommerce - Watermelon AI

AI Customer Service

The Best 8 Live Chat Software for eCommerce

Keep your visitors and customers happy with the best live chat widgets for eCommerce. Including live chats with AI bots assistance with real-life examples.

Author avatar

Alexander Wijninga

February 21, 2024 • 12 min

Live chat for eCommerce - Watermelon AI

AI Customer Service

The Best 8 Live Chat Software for eCommerce

Keep your visitors and customers happy with the best live chat widgets for eCommerce. Including live chats with AI bots assistance with real-life examples.

Author avatar

Alexander Wijninga

February 21, 2024 • 12 min

WordPress Chatbot

AI Agents

The Best 10 WordPress (AI) Chatbots

Easily implement a WordPress chatbot with these 10 plugins for your website. Including examples, benefits & tips. Higher engagement with your website visitors.

Author avatar

Alexander Wijninga

February 9, 2024 • 11 min

WordPress Chatbot

AI Agents

The Best 10 WordPress (AI) Chatbots

Easily implement a WordPress chatbot with these 10 plugins for your website. Including examples, benefits & tips. Higher engagement with your website visitors.

Author avatar

Alexander Wijninga

February 9, 2024 • 11 min

next gen website widget

Product updates

Introducing the Next-Gen Website Widget

In the ever-evolving landscape of customer engagement, keeping up with technological advancements is crucial. Today, we are thrilled to introduce our revamped Website Widget

Author avatar

Charl Haas

February 2, 2024 • 3 min

next gen website widget

Product updates

Introducing the Next-Gen Website Widget

In the ever-evolving landscape of customer engagement, keeping up with technological advancements is crucial. Today, we are thrilled to introduce our revamped Website Widget

Author avatar

Charl Haas

February 2, 2024 • 3 min

Facebook Messenger Chatbot - Watermelon AI

AI Agents

Best 8 Chatbots For Facebook Messenger in 2026

Discover the best Facebook Messenger chatbots. Automate customer support. Tips & benefits to boost customer engagement on the most popular social media channel.

Author avatar

Alexander Wijninga

January 29, 2024 • 10 min

Facebook Messenger Chatbot - Watermelon AI

AI Agents

Best 8 Chatbots For Facebook Messenger in 2026

Discover the best Facebook Messenger chatbots. Automate customer support. Tips & benefits to boost customer engagement on the most popular social media channel.

Author avatar

Alexander Wijninga

January 29, 2024 • 10 min

AI Chatbots For Lead Generation - Watermelon AI

AI Agents

AI Chatbots For Lead Generation

Explore the best (AI) chatbots to convert visitors into leads. Including examples, benefits and tips. Get to know what to implement to boost conversions.

Author avatar

Alexander Wijninga

January 22, 2024 • 12 min

AI Chatbots For Lead Generation - Watermelon AI

AI Agents

AI Chatbots For Lead Generation

Explore the best (AI) chatbots to convert visitors into leads. Including examples, benefits and tips. Get to know what to implement to boost conversions.

Author avatar

Alexander Wijninga

January 22, 2024 • 12 min

Finding your ideal customer

AI Agents

+10 Best AI Chatbots For Sales - Increase Revenue in 2026

Explore the transformative role of chatbots in Sales through our comprehensive blog. We delve into the various aspects of chatbots, including conversational AI and how they improve online shopping experiences.

Author avatar

Charl Haas

December 15, 2023 • 15 min

Finding your ideal customer

AI Agents

+10 Best AI Chatbots For Sales - Increase Revenue in 2026

Explore the transformative role of chatbots in Sales through our comprehensive blog. We delve into the various aspects of chatbots, including conversational AI and how they improve online shopping experiences.

Author avatar

Charl Haas

December 15, 2023 • 15 min

7 Chatbot Trends in 2024

AI Agents

7 Chatbot Trends in 2026

Trends such as improvements in Generative AI, multimodality, and automated responses will shape the future of chatbots.

Author avatar

Alexander Wijninga

December 9, 2023 • 5 min

7 Chatbot Trends in 2024

AI Agents

7 Chatbot Trends in 2026

Trends such as improvements in Generative AI, multimodality, and automated responses will shape the future of chatbots.

Author avatar

Alexander Wijninga

December 9, 2023 • 5 min

eCommerce Chatbot

AI Agents

Top 10 eCommerce Chatbot Software for 2026 - With Examples

Explore the transformative role of chatbots in eCommerce through our comprehensive blog. We delve into the various aspects of chatbots, including conversational AI and how they improve online shopping experiences.

Author avatar

Charl Haas

December 8, 2023 • 15 min

eCommerce Chatbot

AI Agents

Top 10 eCommerce Chatbot Software for 2026 - With Examples

Explore the transformative role of chatbots in eCommerce through our comprehensive blog. We delve into the various aspects of chatbots, including conversational AI and how they improve online shopping experiences.

Author avatar

Charl Haas

December 8, 2023 • 15 min

Reduce workload on Black Friday

Best practices

Do It Differently: Less Work Next Black Friday & Cyber Monday

Explore strategies for effectively managing the rising workload after Black Friday, including inventory optimization, enhanced customer support, and website performance tuning.

Author avatar

Charl Haas

November 22, 2023 • 4 min

Reduce workload on Black Friday

Best practices

Do It Differently: Less Work Next Black Friday & Cyber Monday

Explore strategies for effectively managing the rising workload after Black Friday, including inventory optimization, enhanced customer support, and website performance tuning.

Author avatar

Charl Haas

November 22, 2023 • 4 min

Best Chatbot-builder

AI Agents

The 6 Best Chatbot Builders in 2026 (With Examples)

The top 7 chatbot builders to consider in 2026 are Watermelon Pulse, Sendbird, Tidio, Botsonic, Wati, Hubspot, and Chatbase.

Author avatar

Charl Haas

November 3, 2023 • 15 min

Best Chatbot-builder

AI Agents

The 6 Best Chatbot Builders in 2026 (With Examples)

The top 7 chatbot builders to consider in 2026 are Watermelon Pulse, Sendbird, Tidio, Botsonic, Wati, Hubspot, and Chatbase.

Author avatar

Charl Haas

November 3, 2023 • 15 min

AI chatbot customer service

AI Agents

10 Best AI Chatbots For Customer Service in 2026

Employ AI- chatbots to conversationally collect customer inquiries and organize them in your preferred system. Ensure uniform customer service across all platforms.

Author avatar

Charl Haas

October 12, 2023 • 15 min

AI chatbot customer service

AI Agents

10 Best AI Chatbots For Customer Service in 2026

Employ AI- chatbots to conversationally collect customer inquiries and organize them in your preferred system. Ensure uniform customer service across all platforms.

Author avatar

Charl Haas

October 12, 2023 • 15 min

WhatsApp Business API

WhatsApp for Business

WhatsApp Business API: Full Guide 2026

Learn how to implement the best chatbot and live chat solutions for WhatsApp API and automate your customer service. Expert guide available!

Author avatar

Charl Haas

October 2, 2023 • 16 min

WhatsApp Business API

WhatsApp for Business

WhatsApp Business API: Full Guide 2026

Learn how to implement the best chatbot and live chat solutions for WhatsApp API and automate your customer service. Expert guide available!

Author avatar

Charl Haas

October 2, 2023 • 16 min

Whatsapp Business Full guide

WhatsApp for Business

Manual for Whatsapp Business in 2026

Do you want to have multiple users on WhatsApp Business? Dive into the WhatsApp Business API guide and be up and running in within 10 minutes.

Author avatar

Charl Haas

September 22, 2023 • 15 min

Whatsapp Business Full guide

WhatsApp for Business

Manual for Whatsapp Business in 2026

Do you want to have multiple users on WhatsApp Business? Dive into the WhatsApp Business API guide and be up and running in within 10 minutes.

Author avatar

Charl Haas

September 22, 2023 • 15 min

AI GPT-4 chatbot for customer service by Watermelon

AI Agents

How to Use GPT-4 to Create Your Own Customer Service Chatbot

Discover how a Chatbot can transform your customer service. Learn all about AI, LLMs, GPT-4, and Generative AI.

Author avatar

Alexander Wijninga

August 30, 2023 • 3 min

AI GPT-4 chatbot for customer service by Watermelon

AI Agents

How to Use GPT-4 to Create Your Own Customer Service Chatbot

Discover how a Chatbot can transform your customer service. Learn all about AI, LLMs, GPT-4, and Generative AI.

Author avatar

Alexander Wijninga

August 30, 2023 • 3 min

WhatsApp Bot

WhatsApp for Business

How to Build a WhatsApp ChatBot For Your Business in 2026

Transform your customer service strategy with a WhatsApp chatbot that offers direct and personal support to your customers.

Author avatar

Charl Haas

August 17, 2023 • 15 min

WhatsApp Bot

WhatsApp for Business

How to Build a WhatsApp ChatBot For Your Business in 2026

Transform your customer service strategy with a WhatsApp chatbot that offers direct and personal support to your customers.

Author avatar

Charl Haas

August 17, 2023 • 15 min

Bas Bakker, Customer Success Manager

Company & Culture

At Watermelon, the future is what you make it

About a year ago, Bas walked in the door for his first interview. Since that moment, we can’t imagine not having him on the team! His enthusiasm, ambition and sense of humour are not only a boon to the office culture, but also to ...

Author avatar

Alexander Wijninga

July 18, 2023 • 3 min

Bas Bakker, Customer Success Manager

Company & Culture

At Watermelon, the future is what you make it

About a year ago, Bas walked in the door for his first interview. Since that moment, we can’t imagine not having him on the team! His enthusiasm, ambition and sense of humour are not only a boon to the office culture, but also to ...

Author avatar

Alexander Wijninga

July 18, 2023 • 3 min