AI Agents10 Best AI Chatbots For Customer Service in 2025Employ AI- chatbots to conversationally collect customer inquiries and organize them in your preferred system. Ensure uniform customer service across all platforms.
AI AgentsThe Best 10 AI chatbots in 2025In 2025, the Best Chatbots Leading The Industry include GPT-4, Watermelon, and Zapier AI Chatbot, each with their own pros and cons. Among the most user-friendly options are YouChat, KoalaChat, and Google Bard.
WhatsApp for BusinessWhatsApp Business API: Full Guide 2025Learn how to implement the best chatbot and live chat solutions for WhatsApp API and automate your customer service. Expert guide available!
WhatsApp for BusinessManual for Whatsapp Business in 2025Do you want to have multiple users on WhatsApp Business? Dive into the WhatsApp Business API guide and be up and running in within 10 minutes.
AI AgentsHow to Use GPT-4 to Create Your Own Customer Service ChatbotDiscover how a Chatbot can transform your customer service. Learn all about AI, LLMs, GPT-4, and Generative AI.
WhatsApp for BusinessHow to Build a WhatsApp ChatBot For Your Business in 2025Transform your customer service strategy with a WhatsApp chatbot that offers direct and personal support to your customers.
Company & CultureAt Watermelon, the future is what you make itAbout a year ago, Bas walked in the door for his first interview. Since that moment, we can’t imagine not having him on the team! His enthusiasm, ambition and sense of humour are not only a boon to the office culture, but also to ...
Best practicesWhat roles can your webshop chatbot take on?Chatbots come in all shapes and sizes, so there is always a perfect fit to be found for your business. Where can your webshop achieve the most gains? That's a good place to deploy a chatbot.
Best practicesWhy Watermelon Pulse? Chatbots with a Human TouchChatbots are becoming increasingly popular as businesses seek to improve customer experience and streamline their operations. However, for many consumers, interacting with a chatbot can feel impersonal.
AI AgentsThe future of the ChatbotChatbots are one of the most exciting technological innovations that can completely change the way businesses communicate with their customers. Using artificial intelligence and machine learning, chatbots can quickly and efficiently...
Best practicesGoodbye Conversational Designer and Hello Prompt EngineerWith the rise of artificial intelligence and machine learning since around 2010, chatbots have become increasingly advanced and more human-like. Modern chatbots can use natural language processing and machine learning to have...
Best practicesGPT-3 in AI Customer Service: Impacts & RisksGPT-3, the latest version of OpenAI's 'Generative Pretrained Transformer' model, is a significant development in the world of artificial intelligence and chatbots. It has the ability to engage in human-like conversations and perform...
Product updatesGPT-3 in Watermelon: Core Principles and Key FeaturesThe development of artificial intelligence and chatbots has greatly advanced in recent years (months). Thanks to the rise of deep learning and machine learning technologies, it is now possible to create chatbots that communicate in ...
Best practicesNLP & NLG: The Key to Transforming Industries with AIIn this blog, we’ll examine the difference between NLP and NLG, two key areas in AI. We’ll explore how they’re utilized in chatbots and virtual assistants, and how they work together to improve human-computer interactions.
Product updates4 Tips to Prepare Your Business for AI and LLMsWith the introduction of ChatGPT, the time required to write a press release, to program, or to perform literally hundreds of other tasks has fallen from many hours to just a few minutes. ChatGPT is a fun toy for many people and companie...
AI AgentsThe AI Chatbot Guide - Everything You Need To KnowArtificial intelligence is beginning to be more important to growing or giant organizations. Technological development is accelerating, and the AI chatbot plays an interesting role in these developments. And we tell you all about it.
Best practicesHow a digital colleague can help recruit new employeesChatbots have already proven their value for customer service, marketing and sales. But there’s still so much potential. A digital employee can help recruit new talent to the team. Using a chatbot to recruit new employees lends a solid ...
Product updatesIntroducing: Watermelon Pulse!Why LLMs are important for chatbots: LLMs (Large Language Models; the future to significantly improve chatbots, making them more intelligent, efficient and user-friendly.
Company & CultureWorking at Watermelon is like building a houseSoon after Agni, a Front End Developer, moved from Groningen to Utrecht, he got a call from our Head of People, Lisanne. She asked if he’d come to Watermelon for an interview. A year later, Agni’s happily working as one of the team.
Company & CultureThe recruitment process at Watermelon explainedBig chance, if you are reading this you already work or just accepted your offer to work at Watermelon, yay! Here you can read all the background information on the process you just went through.
Company & Culture"When the Watermelon team grows, I get so much energy."Building a team, hiring new Melons, giving the culture meaning, helping Melons become better professionals and better people, and even a little bit of sales. These are a few of the daily tasks of the always-enthusiastic Lisanne.
Company & CultureThe Watermelon cultureThe steps we took to create our culture deck actually represents a lot about the culture of Watermelon. It was full of eye-openers, learnings, personal development, inspiring moments and humor! Find out what makes our culture so unique.
Company & CultureThe diversity of our teamAt Watermelon Inclusivity and Diversity are of paramount importance. Inclusion is about behavior and values. Diversity is about the variety of people, shown by measurable numbers.
Best practicesConversational Designer: the new professionConversational designer is probably a phrase you haven't heard of yet. But that is about to change. With the rise of chatbots, a new profession has also come to life. But while designing and implementing a chatbot can be very easy ...
Company & CultureFrom seed to WatermelonOn a very sunny day in April, Alexander and Charl, the two founders of Watermelon sat down to discuss the first steps of what would become a long journey. Watermelon wasn’t built in just a couple of days and there were many lessons to ...
Best practicesHow to deploy a chatbot as a virtual assistantA chatbot doesn't have to be a virtual assistant, but a virtual assistant certainly is a chatbot. Do you follow? Don't worry, because we'll explain exactly how it works. A virtual assistant goes one step further than a chatbot.
Best practicesBoost your sales with a chatbotA chatbot can be used for various purposes. But did you know that you can increase your revenue with a chatbot? How? By building customer loyalty and offering first-class customer service. Consumers are buying more and more online...
Best practicesUpgrade your internal communication with a chatbotThe way colleagues communicate has changed a lot in recent years as technology advances rapidly. From emails to social media and from digital workplaces to Teams. Communicating in 2022 is largely done online.
Best practicesThe most creative chatbots of this momentThe adoption of chatbots has grown rapidly last years. It came a long way, from a small window on the bottom of your screen to an integral part of the company that not only helps customer service, but also generates warm leads ...
Product updatesFour ways to use a chatbot on InstagramBrands and businesses all over the world are flocking to Instagram where their customers are leaving comments on Instagram Ads, placing orders in the Instagram Shop or asking questions via Instagram DM. It’s important to customers ...
