WhatsApp for BusinessHow to Build a WhatsApp ChatBot For Your Business in 2025Transform your customer service strategy with a WhatsApp chatbot that offers direct and personal support to your customers.
CultureAt Watermelon, the future is what you make itAbout a year ago, Bas walked in the door for his first interview. Since that moment, we can’t imagine not having him on the team! His enthusiasm, ambition and sense of humour are not only a boon to the office culture, but also to ...
Best practicesWhat roles can your webshop chatbot take on?Chatbots come in all shapes and sizes, so there is always a perfect fit to be found for your business. Where can your webshop achieve the most gains? That's a good place to deploy a chatbot.
Best practicesWhy Watermelon Pulse? Chatbots with a Human TouchChatbots are becoming increasingly popular as businesses seek to improve customer experience and streamline their operations. However, for many consumers, interacting with a chatbot can feel impersonal.
CompanyThe future of the ChatbotChatbots are one of the most exciting technological innovations that can completely change the way businesses communicate with their customers. Using artificial intelligence and machine learning, chatbots can quickly and efficiently...
Best practicesGoodbye Conversational Designer and Hello Prompt EngineerWith the rise of artificial intelligence and machine learning since around 2010, chatbots have become increasingly advanced and more human-like. Modern chatbots can use natural language processing and machine learning to have...
Best practicesGPT-3 in AI Customer Service: Impacts & RisksGPT-3, the latest version of OpenAI's 'Generative Pretrained Transformer' model, is a significant development in the world of artificial intelligence and chatbots. It has the ability to engage in human-like conversations and perform...
CompanyGPT-3 in Watermelon: Core Principles and Key FeaturesThe development of artificial intelligence and chatbots has greatly advanced in recent years (months). Thanks to the rise of deep learning and machine learning technologies, it is now possible to create chatbots that communicate in ...
Best practicesNLP & NLG: The Key to Transforming Industries with AIIn this blog, we’ll examine the difference between NLP and NLG, two key areas in AI. We’ll explore how they’re utilized in chatbots and virtual assistants, and how they work together to improve human-computer interactions.
Product4 Tips to Prepare Your Business for AI and LLMsWith the introduction of ChatGPT, the time required to write a press release, to program, or to perform literally hundreds of other tasks has fallen from many hours to just a few minutes. ChatGPT is a fun toy for many people and companie...
GPT-4 ChatbotThe AI Chatbot Guide - Everything You Need To KnowArtificial intelligence is beginning to be more important to growing or giant organizations. Technological development is accelerating, and the AI chatbot plays an interesting role in these developments. And we tell you all about it.
Best practicesHow a digital colleague can help recruit new employeesChatbots have already proven their value for customer service, marketing and sales. But there’s still so much potential. A digital employee can help recruit new talent to the team. Using a chatbot to recruit new employees lends a solid ...
ProductIntroducing: Watermelon Pulse!Why LLMs are important for chatbots: LLMs (Large Language Models; the future to significantly improve chatbots, making them more intelligent, efficient and user-friendly.
CultureWorking at Watermelon is like building a houseSoon after Agni, a Front End Developer, moved from Groningen to Utrecht, he got a call from our Head of People, Lisanne. She asked if he’d come to Watermelon for an interview. A year later, Agni’s happily working as one of the team.
CompanyThe recruitment process at Watermelon explainedBig chance, if you are reading this you already work or just accepted your offer to work at Watermelon, yay! Here you can read all the background information on the process you just went through.
Culture"When the Watermelon team grows, I get so much energy."Building a team, hiring new Melons, giving the culture meaning, helping Melons become better professionals and better people, and even a little bit of sales. These are a few of the daily tasks of the always-enthusiastic Lisanne.
CultureThe Watermelon cultureThe steps we took to create our culture deck actually represents a lot about the culture of Watermelon. It was full of eye-openers, learnings, personal development, inspiring moments and humor! Find out what makes our culture so unique.
CultureThe diversity of our teamAt Watermelon Inclusivity and Diversity are of paramount importance. Inclusion is about behavior and values. Diversity is about the variety of people, shown by measurable numbers.
Best practicesConversational Designer: the new professionConversational designer is probably a phrase you haven't heard of yet. But that is about to change. With the rise of chatbots, a new profession has also come to life. But while designing and implementing a chatbot can be very easy ...
CompanyFrom seed to WatermelonOn a very sunny day in April, Alexander and Charl, the two founders of Watermelon sat down to discuss the first steps of what would become a long journey. Watermelon wasn’t built in just a couple of days and there were many lessons to ...
Best practicesHow to deploy a chatbot as a virtual assistantA chatbot doesn't have to be a virtual assistant, but a virtual assistant certainly is a chatbot. Do you follow? Don't worry, because we'll explain exactly how it works. A virtual assistant goes one step further than a chatbot.
Best practicesBoost your sales with a chatbotA chatbot can be used for various purposes. But did you know that you can increase your revenue with a chatbot? How? By building customer loyalty and offering first-class customer service. Consumers are buying more and more online...
Best practicesUpgrade your internal communication with a chatbotThe way colleagues communicate has changed a lot in recent years as technology advances rapidly. From emails to social media and from digital workplaces to Teams. Communicating in 2022 is largely done online.
Best practicesThe most creative chatbots of this momentThe adoption of chatbots has grown rapidly last years. It came a long way, from a small window on the bottom of your screen to an integral part of the company that not only helps customer service, but also generates warm leads ...
ProductFour ways to use a chatbot on InstagramBrands and businesses all over the world are flocking to Instagram where their customers are leaving comments on Instagram Ads, placing orders in the Instagram Shop or asking questions via Instagram DM. It’s important to customers ...
Best practicesConversational AI: What is it and what to do with it?The world of marketing and business in 2022 is full of futuristic (and difficult-sounding) words. This makes it difficult for most people to keep track of which technologies are useful to them and which are not. One such technology ...
Best practicesThe differences between Zapier, webhooks & APIYou may have heard Zapier, Webhooks and API come up before. More and more systems are being linked and work processes are being automated. This makes work more efficient, because not everything has to be done manually anymore.
Best practicesHow to use a chatbot as a recruitment toolOver the past several years, chatbots have made an enormous impact on businesses all over the world. Just as few as 5 or 10 years ago, we could hardly imagine the effectiveness of a chatbot in reducing work stress and automating ...
Best practicesHow to use a chatbot as a marketing toolWhen you think of a chatbot, you probably immediately think of customer service. And this is logical, because chatbots have been used (successfully) for several years now help customers around the clock in no-time. But in the world of ...
Best practicesHow to use a chatbot as a sales toolIn most companies, the sales team still consists of human employees only. But over the years, we see that this is changing rapidly. More and more often, we see one extra employee as the perfect addition to the sales team: a chatbot.
